Domestic BPO Job Vacancies in Ameerpet

We have vacant of 15 Telecaller Jobs in Ameerpet, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, B.Pharma, B.E Skill Telecaller, Microsoft Excel, Outbound Calling, Domestic BPO, Voice Process etc.

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets

We are looking for a Customer Service Executive who can support us with customer service and telesales at our head office.Job description:Serve customers byDetermining customer requirementsAnswering inquiries & resolving issues if anySell additional servicesFulfill requests & maintain the databaseDesired Candidate Profile:Mandatory fluency in (Tamil, Telugu & English, Hindi)6month-2 years exp in Customer Service Experience; preferably in voice or retail process.Data Entry Skills, Listening Skills, Problem Solving.Skills: Customer Service, Inbound, Outbound Call centerTyping: 24COVID-19 considerations:All the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.Job Type: Full-timeExperience:Customer Service Executive: 1 year (Required)Education:Diploma (Required)Location:Hyderabad, Telangana (Required)Call Centre Experience:Inbound calls (Preferred)Outbound calls (Preferred)

Responsibilities: Inbound/Outbound Calls II Good Communication Inform customers about the company's products/services and offers Manage inbound/ outbound customer calls in a timely manner Generate leads that develop into new customers Identify customer's needs and convince the customer to buy the product/service Gain comprehensive product/service knowledge and clarify information wherever required.

Responsibilities: Inbound/Outbound Calls II Good Communication Inform customers about the company's products/services and offers Manage inbound/ outbound customer calls in a timely manner Generate leads that develop into new customers Identify customer's needs and convince the customer to buy the product/service Gain comprehensive product/service knowledge and clarify information wherever required.