Customer Support Executive Work From Home Jobs in Ghaziabad

Urgent Opening for Voice process (Swiggy)Process - Swiggy (customer support)Job location - Noida sec 63Shift- RotationalSkills Required -- Good communication skills required- Candidate should be undergraduate- Candidate should have basic knowledge of computer- Candidate should be comfortable with rotational shiftNOTE:- Work from home is available after certificationRegards,HR TEAM

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

We are looking for 10 Tellecaller Posts in Vasundhara Ghaziabad,Noida with deep knowledge in Communicational Clarity,Retention and Recall,Product Knowledge,Active Listening and Required Educational Qualification is : Higher Secondary, Secondary School

Responsibilities Of Candidates Include: Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation