Customer Support Executive Fresher Jobs in Howrah

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises

Required telecallerFresher can applyMonday to Saturday 10.30 to 6.30

Urgently needed candidates for US inbound medical processNo charges for this job !!!!!!!!!!We are hiring in Howrah for international voice process with handsome salary !!!!!Minimum 12,000 in hand for freshersRequirements : Customer Care ExecutivesCriteria : Excellent English communication Willingness to work in night shiftEducational details : Higher Secondary, Graduate Employee Benefits :Fixed Saturday and Sunday offPFESIC

The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.