Customer Support Executive Fresher Jobs in Howrah

As a Customer Care Executive, you will play a crucial role in assisting our customers and ensuring their satisfaction. This is a full-time remote position, ideal for individuals looking to start their careers.Key Responsibilities:- Answer Customer Inquiries: Respond to customer queries via phone, email, or chat promptly and professionally to provide clear and accurate information.- Resolve Issues: Identify and resolve customer complaints or issues effectively, ensuring a positive experience and maintaining customer loyalty.- Document Interactions: Keep detailed records of customer interactions and transactions using our customer management systems to track and follow up on issues.- Provide Product Information: Share product details, features, and benefits to help customers make informed purchasing decisions.- Follow Up with Customers: Reach out to customers after issue resolution to confirm satisfaction and gather feedback for improving service quality.Required Skills and Expectations:The ideal candidate should have a good command of the English language, both written and spoken. You must be comfortable using computers and familiar with basic software applications. Strong communication skills are essential to engage effectively with customers. A problem-solving mindset will help you address customer concerns efficiently. As a fresh graduate, a positive attitude and eagerness to learn are crucial traits. Additionally, self-motivation and discipline are important since this is a work-from-home role.

We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises

Required telecallerFresher can applyMonday to Saturday 10.30 to 6.30

Urgently needed candidates for US inbound medical processNo charges for this job !!!!!!!!!!We are hiring in Howrah for international voice process with handsome salary !!!!!Minimum 12,000 in hand for freshersRequirements : Customer Care ExecutivesCriteria : Excellent English communication Willingness to work in night shiftEducational details : Higher Secondary, Graduate Employee Benefits :Fixed Saturday and Sunday offPFESIC