Customer Support Executive Fresher Jobs in Ambattur

customer care executive,customer handling customer management,becis computer skills

I Responsibilities and Account abilities: Regular follow up on leads. Understand Client requirements and suggest suitable solutions through our services. Convert prospective leads into sales. Close sales and achieve monthly targets. Develop contacts and build a database. Maintain the relationship with existing clients. Cross sell different services that are available.Skill Set & Personality Traits required: Excellent communication skills. Excellent proficiency in English & Hindi Must Should be interested in Sales. Dynamic and energetic personality. Convincing and negotiation skills

WE ARE HIRING !!ROLE - Customer support associateSALARY - 13k to 17k ( take home )LOCATION - Vanagaram, chennaiQUALIFICATION - Graduation mustSKILLS :Excellent communication in English and Hindicustomer service skillsWeek off - Sunday ( 6 days of working )Customer Support Executive Responsibilities:Answer inbound customer callsHandle renewals and cancellationsProvide account information and statusProvide workflow assistanceManage all customer issues and requestsDevelop and improve customer experienceWork with IT and Finance teams to resolve customer issuesManage complaints

To provide qualified leads and book appointments for the sales team, to generate new business. To build effective relationships with potential clients and existing customers, by use of appropriate questioning, clarification and language. To identify and qualify opportunities for cross selling products to generate business and increase profitability. To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. To support the companys customer service strategy by providing professional and effective services to all customers, to meet expectations, particularly in terms of Quality and Timeliness in line with departmental standards, procedures and guidelines. To communicate courteously with all customers by telephone, email and face to face, building positive relationships, and progressing issues and queries to a successful conclusion at the earliest time. To deal appropriately with queries received via the telephone and / or email and provide written or oral responses to confirm the information or outcome To identify renewal opportunities and gather customer information to ensure efficiency of renewal process. To provide line management with reports or information as required. To work as part of a team to achieve the departmental standards. To work together with other departments and divisions within the organisation to identify any process improvements and improve standards, efficiency and profitability. To provide sales support and / or assistance to other team members on product solutions. To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported by the department. To be willing to listen to and support colleagues an

We are looking for 500 Customer Support Executive Posts in Ambattur Chennai, Tamil Nadu with deep knowledge in Customer Support and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree

We are hiring females for BPO solutions , in fluent Tamil . who is looking strong growth in BPO sector , forward enhance to your career growth immediate joiners, REGARDINGHRRADHIKA9600383226/9677245556

We are hiring females for BPO solutions , in fluent Tamil . who is looking strong growth in BPO sector , forward enhance to your career growth immediate joiners