Customer Support Executive 12th Pass Fresher Jobs in Ludhiana

We are looking for a Customer Care Executive to provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to develop their communication skills while working from home in Ludhiana.Key Responsibilities:1. Respond to Customer Inquiries: You will be the first point of contact for our customers, addressing their questions and concerns through phone calls, emails, or chat. Your friendly approach will help create a positive impression.2. Provide Information: You will assist customers by providing accurate information about our products and services, guiding them through their purchasing decisions and ensuring their needs are met.3. Troubleshooting: When customers experience issues, you will troubleshoot their concerns, offering solutions or escalating more complex problems to the appropriate team.4. Maintain Records: You will input customer interactions into our database to keep track of inquiries and resolutions, ensuring that all information is up to date and accurate.5. Follow Up: Following up with customers after inquiries to ensure satisfaction and resolve any outstanding issues will be part of your role, reinforcing our commitment to customer service.Required Skills and Expectations:You should possess excellent verbal and written communication skills to effectively interact with customers. A good understanding of basic computer applications is necessary to navigate our systems easily. You should also be patient, empathetic, and eager to learn, as these qualities will help you excel in customer service. Attention to detail is important to provide accurate and helpful responses.

*Job Title: Customer Care Executive* *Job Summary:*We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. *Responsibilities:* Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. *Requirements:* Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.

The Customer Service Representative attracts potential customers by answering product and service questions and suggesting other products and services. Besides, they help place orders, prepare correspondences, and fulfil customer needs to ensure customer satisfaction.Primary job functions do not typically require exercising independent judgment. They should be able to work under the immediate supervision of the team leader or manager. The target is to ensure excellent service standards and deliver an exceptional customer experience. The candidate should be able to rely on instructions and pre-established guidelines to perform the job's functions.The candidate must have a high school diploma or equivalent and 0-3 years of experience in the field or a related area with good command of the English language.Freshers are welcome.We are hiring for both BPO Voice & Non-Voice processes.

Job Openings for 25 Customer Care Executive Jobs for Freshers in Ludhiana, Punjab having Educational qualification of : Secondary School with Good knowledge in Communication Skills,Customer Care,Customer Support etc.

We are looking for 30 Telecaller Posts in Delhi Road Ludhiana with deep knowledge in Telemarketing,Phone Banking,telesales and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

To do cold calls.Inform customer about the company's products.Assist customers over calls.