Customer Service Representative Graduate Fresher Jobs in Chennai

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- Building Strong Relationships: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- Addressing Customer Queries: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- Gathering Customer Feedback: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- Cross-Selling Products and Services: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- Maintaining Customer Records: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- Interpersonal Skills: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- Problem-Solving Abilities: Be able to think critically and provide effective solutions to customer issues as they arise.- Basic Computer Proficiency: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- Adaptability: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

Job description: Attending morning meeting to discuss strategy for the day Develop and maintain a long term relationship with clients Focus on generating new business Generate brokerage through advising clients on their equity portfolio. Need to be constantly updated with the market knowledge Ensure all the activities are in adherence as per the compliance and risk policy Periodical meeting with the ClientDesired Candidate Profile: The candidate should have a minimum degree/ diploma. Thorough understanding of Stock market. Good interpersonal, relationship management, customer service, and rapport building skills. Ability to effectively understand & communicate the product. The candidate should have ability to handle sales call independently.

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound calls- customer service. Requirement: Graduation mandatory 6 Days working/One Day Rotational Week Off Rotational shifts 8am to 8pm (24/7). Fresher or any experience in any BPO. Language- English/Hindi Location Ambattur, Chennai Work Mode: Work from Office Salary: 21 K CTC Take Home 17 THInterviews: HR Round Versant voice (6 and 5 cut off) Ops Round Client RoundProcess 2- Outbound calls- customer service. Job Description:Customer service for credit cards. Calls will be received on new hotline (toll-free number) as well as outbound calls- customer service. Requirement: Graduation mandatory 6 Days working/Sunday Week Off Day Shift 10 AM to 7 PM. Minimum 6 months experience in any BPO Customer Service/Tele Sales. Language- English/Hindi Location Ambattur, Chennai Work Mode: Work from Office Salary: 22 K CTC Take Home 18k.Interviews: HR Round Versant voice (6 and 5 cut off) Ops Round Client Round

Hiring for 5 tele-caller Jobs in Anna Nagar, Chennai,Customer Service Representative,Strategic Communication,Problem Solving,Time Management, for Freshers,Required Educational Qualification is : B.Tech/B.E with Good knowledge in Customer Service Representative,Strategic Communication,Problem Solving,Time Management etc.

Job Description :Mode of work: Work from OfficeSalary 10K 18K Take HomeWorking days: 6 with 1 day rotational off (last logout for women would be 6-7PM and for men it would be between 10-12PM)Preferred Candidates: Immediate Joiners and candidates with a Notice Period not more than 10 daysPreferred Languages: Hindi, English, Telugu, Malayalam, and any other languagesQualification Required: Only Graduates without backlogs (Passed out Students )Cab details: Candidates would be eligible for a drop in case the shift ends between 10-12PM (15KM radius from the office premises).Only male employees would have the late-night log out while all the females will logout by 8-9PM or earlier.3 Language Must*

Listen to customers concerns, issues and questions Resolve customers concerns and answer customers questions to your best ability Maintain a positive attitude and calmly respond to customers complaints Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Email communication Fluent in MS Excel Preferred Language Tamil (Must), Hindi, English

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams

Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team

Make a outbound calls and generate leads ..ability to clarify customer queries and make a good business .

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company.The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.ResponsibilitiesOrganize office and assist associates in ways that optimize proceduresSort and distribute communications in a timely mannerCreate and update records ensuring accuracy and validity of informationSchedule and plan meetings and appointmentsMonitor level of supplies and handle shortagesResolve office-related malfunctions and respond to requests or issuesCoordinate with other departments to ensure compliance with established policiesMaintain trusting relationships with suppliers, customers and colleaguesPerform receptionist duties when neededRequirements and skillsProven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative roleKnowledge of back-office computer systems (ERP software)Working knowledge of office equipmentThorough understanding of office management proceduresExcellent organizational and time management skillsAnalytical abilities and aptitude in problem-solvingExcellent written and verbal communication skillsProficiency in MS OfficeYou will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?

Fresher Can also Applymale or Female Both Allowedcommission Pay and Intensives gifts and Ect.....

Customer Support Responsibilitiescollect the exact requirements from the end user and recommend the matching projects to them.Need to suggest the surrounding locations to the customers.Responsible for quality lead generation to the paid builders.Ensuring to dial min 150 call per day and achieving the daily targets.ownership of user centric in all the calls.

EVERYDAY BANKING is hiring candidates for Telecaller job in Chennai with an experience of 0 year(s). Candidate would be responsible for helping customers with their queries and/or sell them products. Candidates looking for Telecalling - Voice Process jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Coprorate Sales, Domestic Bpo, Customer Reationship, Customer Sales Representative.