Customer Service Representative 12th Pass Fresher Jobs in Kanpur

- Greet and assist passengers: Welcome passengers as they enter the airport, provide information on check-in procedures, boarding, and assist with any queries or needs they may have.- Handle check-in procedures: Ensure passengers' travel documents are in order, issue boarding passes, and check in luggage following airline guidelines.- Assist with security checks: Guide passengers through security screening processes, answer questions, and ensure compliance with airport security regulations.- Provide assistance to passengers with special needs: Offer support to passengers with disabilities, elderly travelers, or unaccompanied minors during check-in, boarding, and throughout their journey.- Resolve passenger issues: Address complaints, issues, or conflicts that may arise during travel, provide solutions promptly, and ensure a positive experience for passengers.- Coordinate with airline staff: Collaborate with airline representatives, ground staff, security personnel, and other airport personnel to ensure smooth operations and passenger satisfaction.- Maintain a clean and organized work area: Keep the check-in counters, waiting areas, and information desks neat and tidy to create a pleasant environment for passengers.- Excellent communication skills: Ability to effectively communicate with passengers, colleagues, and superiors in a clear and professional manner.- Customer service mindset: Possess a strong focus on customer satisfaction, patience, and the ability to handle challenging situations with empathy and professionalism.- Knowledge of airline operations: Understanding of airport and airline procedures, safety regulations, and customer service standards to provide efficient and reliable assistance to passengers.

its a BPO based job i need a candidate who can communicate good in English language

Position Overview:We are seeking dedicated individuals to join our team as Airport Ground Staff. The successful candidates will be responsible for a variety of tasks related to ground operations, including aircraft handling, passenger assistance, and ensuring the smooth flow of operations on the ground.Key Responsibilities:Provide excellent customer service to passengers and airline personnel.Assist with aircraft arrival and departure procedures, including marshalling, aircraft towing, and positioning.Handle baggage and cargo, including loading and unloading from aircraft and baggage sorting.Perform safety checks on equipment and vehicles used in ground operations.Coordinate with airline representatives and other ground staff to ensure timely and efficient operations.Assist passengers with boarding and disembarking aircraft, including providing wheelchair assistance when required.Maintain cleanliness and orderliness of the terminal and gate areas.Adhere to all safety and security regulations, including proper use of personal protective equipment (PPE).Respond to emergencies and incidents as directed by supervisory personnel.Qualifications:High school diploma or equivalent.Ability to work effectively in a fast-paced, dynamic environment.Excellent communication and interpersonal skills.Strong attention to detail and ability to follow instructions closely.Willingness to work irregular hours, including evenings, weekends, and holidays.

Job Openings for 15 CSR Executive (Airlines) Jobs for Freshers in Ajmer, Rajasthan, Ludhiana, Punjab, Surat, Gujarat, Indore, Madhya Pradesh, Ghaziabad, Uttar Pradesh, Meerut, Uttar Pradesh, Chandigarh, Varanasi, Uttar Pradesh, Lucknow, Uttar Pradesh, Kanpur, Uttar Pradesh, NA, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in CSR etc.,

We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma