Join our team as an Airport Terminal Services Agent in Gurgaon, India. This role is perfect for those ready to start their career in the aviation industry. You will assist passengers with their travel needs, ensuring a pleasant airport experience.
Key Responsibilities:
1. Check-In Assistance: Help passengers with check-in procedures and ensure their baggage is properly tagged and processed, ensuring a smooth start to their journey.
2. Customer Support: Answer passenger inquiries regarding flight information, boarding gates, and other travel-related questions, providing excellent customer service.
3. Passenger Handling: Ensure passengers are directed to the correct gates and assist with any special needs, including unaccompanied minors and disabled passengers, ensuring safety and comfort.
4. Luggage Management: Monitor baggage handling services, reporting any issues or discrepancies to ensure timely transfer and delivery of luggage.
5. Emergency Response: Be prepared to assist in emergency situations, following safety protocols to ensure the well-being of passengers.
Required Skills and Expectations:
Candidates should have completed at least the 12th grade and possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, along with the ability to work well under pressure. Good organizational skills and attention to detail are crucial for ensuring passenger needs are met efficiently. As this is a full-time position, candidates should be flexible to work in shifts and handle a fast-paced environment effectively.
Experience
0 - 2 Years
No. of Openings
970
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab