Service Manager Job Vacancies in Gurgaon

We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.Key Responsibilities:1. Team Management: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.2. Service Delivery: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.3. Customer Engagement: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.4. Performance Analysis: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.5. Operational Coordination: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.Required Skills and Expectations:The ideal candidate will have a bachelor

The VP of Sales and Advisory Transformation Practice will report directly to the SVP Transformation. Key performance indicators (KPIs) for this role will include revenue growth, successful deal closures, CRM implementation success, client satisfaction scores, and team development metrics.

Job descriptionFinalization of BOM/BOQ in coordination with the Engineering/Design teamDevelop and manage project schedules and timelinesEnsure smooth handover of BOM/BOQ to the Purchase DepartmentRequired Candidate profileCoordinate with Design & Engineering teams for project executionManage DAP planning and coordination(Mechanical / Electrical / Industrial

Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.

Need sales manager to sell gym subscription and manage gym

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

As a Relationship Manager, you will be responsible for building and maintaining strong relationships with existing clients, identifying and developing new business opportunities, and providing banking products and services to clients. Your goal will be to achieve sales targets and contribute to the bank's growth.Key Responsibilities:- Manage client relationships and provide excellent customer service- Identify and develop new business opportunities- Achieve sales targets and meet performance expectations- Understand client needs and provide suitable banking solutions

We are looking for a proactive and organized individual to oversee daily airport operations, ensuring safety, efficiency, and compliance with regulations. The Airport Manager coordinates between various departments, manages staff, handles budgets, and works to improve passenger experience. Strong leadership and problem-solving skills are essential. Only applicants aged 18 to 27 are eligible to apply.

Role: Field Service Technician - GPS / CameraExperience: 2 years of relevant experienceEducation: ITI / Diploma in Electrical/ElectronicsAge limit: not over 35Job Description:Installation / service of GPS, Relay, Dashcam, RFID, temperature sensor, Cameras in vehicles on-siteTravel across the all parts of city for field callsCordial behaviour with client on field while workingProvide photos videos of work done along with time stampHaving a bike is mandatory Salary range: 15000 - 20000 per month in-hand, local conveyance at Rs.3/km

Sourcing & Supply Chain Localization :- Identifies, manages and develops suppliers for categories ensuring all supply related risks are mitigated Manages sourcing of multiple categories for India and its affiliate organizations Develops category intelligence via detailed reporting and analysis Leverage on Group knowledge for market analysis and risks mitigation plans:-Strategic Supplier Relationship Management :-End to end sourcing process for all categories with identified suppliers starting with supplier prequalification/registration, RFP preparation, tendering, preparing comparative statements, bid clarification management, coordinating technical evaluation, supporting negotiation, finalizing commercial evaluation and issuing recommendation to award.. Managing relationship with suppliers to ensure long term commitment for requirements Maintaining a strong supplier database for all categories and periodic modifications Identifying new suppliers to support vision on sustainability and innovationContracts Negotiation and Sourcing Processes :- Undertakes and supports complex negotiations with suppliers and ensures value creation and cost saving targets are met Manages establishment of Agreements (One-time, Longterm, Framework and any other type) Develops country specific Contractual Forms and periodically updates in coordination with Group departmentsSourcing Planning and Reporting Processes :- Ensures increased Contract Coverage and reduced Requisition to Order turnaround timeRegulatory, Board and Shareholder Compliance Processes :- Securing Group individual and STC ( UAE Sourcing and Tendering Committee) approvals wherever applicable at each relevant stage of procurement above a certain threshold, by making required presentations/reports Reporting to various internal and Board committees on sourcing matters, as and when required

Job Description: Customer Service Manager (Night Shift, International Voice Process) -GurgaonPosition Summary: We are seeking an experienced Customer Service Manager with over 8 years of expertise in managing customer service operations, particularly in an international voice process. The ideal candidate is adept at leading teams, optimizing customer satisfaction, and is open to working night shifts to cater to a global clientele.Key Responsibilities:Leadership and Team Management:Lead, mentor, and manage a team of customer service representatives.Conduct regular performance reviews and provide constructive feedback to enhance team productivity.Foster a positive work environment that encourages team collaboration and continuous learning.Customer Service Operations:Oversee daily operations of the customer service team to ensure efficient handling of customer inquiries, complaints, and escalations.Implement and monitor performance metrics to ensure high-quality service delivery.Develop and refine customer service procedures, policies, and standards.Process Improvement:Identify areas for process improvement to enhance customer satisfaction and operational efficiency.Collaborate with other departments to streamline processes and resolve customer issues promptly.Training and Development:Design and deliver training programs to equip team members with the necessary skills and knowledge.Keep the team updated on product changes, new features, and industry best practices.Communication and Reporting:Act as a liaison between the customer service team and senior management.Prepare and present reports on team performance, customer feedback, and service issues.Ensure timely and effective communication with customers and internal stakeholders.Requirements:Bachelors degree in Business Administration, Management, or related field (preferred).8+ years of experience in customer service, with at least 3 years in a managerial role.

Heres a concise and well-structured 500-word job description for Placement, ensuring clarity while covering all mandatory points. --- # Merchant Lending Partnerships Manager Company: BharatPe Experience: 3-5 Years (Preferably in Financial Services) Education: Bachelors Degree from Tier-1 Institutes (IIT/NIT), MBA Preferred Employment Type: Full-time ## Job Role The Merchant Lending Partnerships Manager will develop and manage partnerships with NBFCs, ensuring smooth integration, regulatory compliance, and business expansion. The role requires strategic thinking, program management expertise, stakeholder collaboration, and financial acumen. Key Responsibilities # 1. NBFC Partnerships & Business Growth - Identify, evaluate, and onboard NBFC partners to expand lending capabilities. - Develop strategies to maximize business growth with NBFCs. - Build strong relationships with CXO-level executives at partner NBFCs. - Work closely with internal teams (Risk, Product, Finance, Legal, Payments) to ensure seamless collaboration. ### 2. Compliance & Process Management - Ensure regulatory and internal compliance in all lending partnerships. - Develop and implement scalable processes for efficient partner management. - Prepare compelling business proposals and presentations for NBFC partners. - Oversee NBFC onboarding and integration, ensuring smooth execution. ### 3. Stakeholder & Dispute Management - Work with cross-functional teams to facilitate smooth partner onboarding and operations.

listing our products on Amazon , Flipkart and other websites sale our products

Monitor and respond to customer inquiries and feedback promptly.Coordinate with sales, and marketing and customer service teams to ensure seamless customer communication.

Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 branches with approx. 1000 to 1500 customers will be mapped )Cross sell of Asset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) and Third Party & Investment Products( LI GI Trinity & MF) on the mapped bookDeepening of CA SA and TD mapped relationships.Meeting and conversion on leads from VRM and CEC.Working closely with respective teams on LI, GI, KSEC, IC and Asset team for timely conversion of the business.Ensuring customer stickiness and category upgrade.Acquisition, X-sell of business & Service activations to existing customersExplain all the Facilities of the Bank in Form of Demonstration both online / offlineEnroll the customer for the services which would be useful for himHandle customer service requirements like account opening, Trinity account opening, liability product selling, liability on product features, Cheque book insurance.Speed and efficiency of service givenSales targets for banks and investment products.Customer acquisition from Family Household & referrals.Have higher NPs scores

Our company has 2 verticals, We manufacture Electrical control panels and we undertake Electrical Turnkey projects for internal and external electrical work. We are looking for a candidate who has good corporate communication skills to deal with our existing clients and to follow up on day to day affairs. Understanding of corporate process is required.

LLB, Drafting Commercial and business agreements ,Lease agreementsCorporate lawyers can comeInternational company agreementsStaffs agreementGDPR for employeesReply to show cause noticesWith good advance EnglishSmart and proactive. He will have to make daily 5-6 agreementsLease related agreement.Software related agreement.Rental agreements

Client InteractionLead ManagementData analysis and reportingTraining and support

Job descriptionWe are seeking a detail-oriented Paraplanner (Relationship Manager) to support our financial planning and wealth management team. In this role, you will assist in preparinginvestment plans, conducting mutual fund research, and managing essential documentationRequired Candidate profileFinancial PlanClient Relationship ManagementMarket & Product KnowledgeCompliance & Process Adherence

Job descriptionWe are looking for a dynamic Sales Manager to drive business growth and build strong client relationships. The role involves guiding clients toward suitable financial solutions by understanding their financial needs and mf and insurance products.Required Candidate profileClient Acquisition & Business DevelopmentFinancial ServicesClient Relationship ManagementMarket & Product Knowledge