As a Service Incharge in Chennai, India, you will be responsible for overseeing the day-to-day operations of the service department. This includes managing a team of service technicians, ensuring timely completion of service requests, and maintaining high levels of customer satisfaction. You will also be in charge of handling customer complaints and resolving any issues that may arise.
Key responsibilities include coordinating service schedules, tracking service requests, and ensuring that all service technicians are properly trained and equipped to perform their duties. You will also be responsible for maintaining inventory levels of spare parts and equipment, as well as creating and implementing service protocols to improve efficiency and productivity.
To excel in this role, you must have strong communication and leadership skills, as well as the ability to multitask and prioritize tasks effectively. A basic understanding of technical concepts and the ability to troubleshoot common service-related issues are also required. Additionally, attention to detail and a customer-centric approach are essential for success in this position.
Experience
0 - 2 Years
No. of Openings
10
Education
10th Pass
Role
Service Incharge
Industry Type
FMCG / Retail / Food / Beverages
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Tirumurthy nagar, Nungambakkam, Chennai