17

Customer Service Manager Graduate Fresher Jobs in Noida

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  • Fresher
  • Noida Sector 125
Counseling Multitasking Listening Student Support Networking Interpersonal Skills Communication Problem-solving Empathy Teamwork Attention to Detail Customer Service
As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. **Key Responsibilities:**- **Student Engagement:** Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- **Problem Resolution:** Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- **Information Dissemination:** Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- **Event Coordination:** Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- **Reporting and Documentation:** Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 16
Customer Relationship Customer Care Outbound Calling Customer Support Customer Service Customer Management Call Center
Immediate Hiring: Customer Care ExecutiveLocation: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar PradeshSalary: 12,000 15,000 per monthShift: 9:00 AM to 6:00 PMExperience: Minimum 1 year in BPO/Call Center/Helpdesk Support ServiceEducation: Graduate or equivalentLanguages: Intermediate to advanced proficiency in English and HindiTyping Skills: Basic typing proficiency in both Hindi and EnglishJob Description:We are seeking dedicated and articulate Customer Care Executives to join our team. The ideal candidates will possess strong communication skills and a customer-centric approach to handle inquiries effectively.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Noida Sector 63
Customer Relationship Customer Service Inbound Good Communication Skills English Customer Support Chat Process Customer Handling Query Management Problem Solving
*Job Title:* Customer Support Executive*Location:* Noida (Office-based)Process: Flipkart Hyperlocal *Job Description:*- Provide exceptional chat support to Flipkart customers- Resolve customer queries and concerns in a timely manner- Offer accurate and helpful information about Flipkart services and policies- Maintain a high level of customer satisfaction and ensure a positive customer experience*Requirements:*- Graduate degree- V5 level communication skills- Freshers & experienced candidates welcome*Salary & Benefits:*- 18,000 - 23,000 CTC- Cab facility for late shifts (10pm-6am)*Interview Process:*- HR- Versant- OPS
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Customer Support Executive

Bridge Consultants

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Noida
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Location: NOIDA Salary: Up to 20,000 in-hand- 25,000 in hand Job Type: Full-timeJob Description:We are looking for enthusiastic and dedicated Customer Support Executives to join our team at Startek for Flipkart Hyperlocal. This is a blended process with 80% chat and 20% voice support. The ideal candidate will have excellent communication skills, a typing speed of 30 WPM with 90% accuracy, and a passion for delivering exceptional customer service.Responsibilities:Provide timely and effective customer support through chat and voice channels.Resolve customer inquiries and issues related to Flipkart Hyperlocal services.Maintain high accuracy and professionalism in communication.Ensure a positive customer experience with quick resolution.Meet set targets for chat response time, quality, and customer satisfaction.Requirements:Minimum typing speed of 30 WPM with 90% accuracy.Strong verbal and written communication skills in English.Previous customer support experience is a plus.Ability to multitask effectively and stay calm under pressure.Flexibility to work in a blended environment (80% chat, 20% voice).Must be willing to work on Starteks payroll.Benefits:Work with a reputed company (Flipkart Hyperlocal).Opportunity for growth and development.Interested candidates, please apply now!Contact us :- +918178353682https://bsdskillcentre.blogspot.com/2025/01/digital-marketing-executive-reporting.html
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Non Voice Process Executive

G&R Management Consultancy Pvt Ltd

  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Noida Sector 62
Communication Skills Customer Care Customer Care Representative Customer Support International Non Voice Process Chat Process Business Process Outsourcing International Process Customer Service English Customer Management Chat Process Executive Voice Process BPO Voice Customer Support Voice Process
Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .
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Communication Skills Problem-Solving Abilities Empathy and Patience Organizational Skills Technical Proficiency Engagement and Motivation Adaptability and Flexibility Customer Service Orientation Team Coordination Initiative Crisis Management Skills
Job Requirements:Experience: 0-2 years of experience in community management, customer service, or a similar client-facing role. Experience within a wellness or beauty niche is a plus.Education: A bachelor's degree in communication, marketing, psychology, or a related field is often preferred.Communication Skills: Demonstrated verbal and written communication abilities for effective member interactions and resolving issues.Tech Proficiency: Proficiency with community management platforms.Customer Service Background: Previous experience in a service-oriented role, showcasing skills in conflict resolution, patience, and active listening.Availability: Willingness to work flexible hours, as community engagement often spans evenings, weekends, and holidays.Event Coordination: Basic knowledge of event planning to organize virtual or in-person community events.Basic Analytical Skills: Ability to gather, interpret, and report on community engagement metrics.Desired Skills:Interpersonal and Empathy Skills: High emotional intelligence to relate to members, understand their needs, and provide compassionate support.Conflict Resolution and Problem-Solving: Ability to mediate discussions and swiftly address issues or member concerns.Organizational Skills: Strong multitasking, time management, and prioritization abilities.Content Creation: Basic design skills in tools like Canva and comfort with drafting engaging content aligned with community interests.Event Planning: Familiarity with coordinating and promoting online events or webinars, tracking RSVPs, and managing follow-up.Adaptability: Flexibility to respond to changing wellness trends, feedback, and tech tools.Data Literacy: Basic proficiency in interpreting engagement data to identify trends and make data-driven decisions.Team Collaboration: Ability to work well with other departments (marketing, customer service) and wellness professionals.Training and Development:Onboarding to Brand Voice and Community
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Customer Support Executive

YLS Human Elevate Private Limited

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Noida Sector 16
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Communication Advisor Technical Abstractor Customer Service Manager
-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage)
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Jobs by Popular Location

Relationship Manager

ICICI Bank Ltd

Customer Relationship Customer Service Team Management Skills
Role: Relationship ManagerEligibility Criteria:Should be a graduate ( minimum 50% in 10th, 12th and Graduation with NO GAP.Freshers can also apply.Age-below 26 yearsJob Summary:Offerings solutions that are fair to the customer.Deliver best in class service to our customers.Work on growing the managed book by deepening customer relationships.Skills:Ability to workStrong communication and negotiable skills.
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Customer Success Associate

Neemtree Internet Pvt Ltd

Client Relationship Manager Client Services Executive
The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.
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Virtual Care Officer - Noida Freshers

Skywings Advisors Private Limited

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Noida
Voice Process Customer Care Consultant Telecaller BPO Executive Inbound Process Customer Service Representative
Profile- Virtual Care OfficerJob Responsibility-1.Provide Customer service and resolve customer queriesRequired Candidate profile1. must be fluent in all the languages (English, Hindi )2. must be flexible in working rotational shifts
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Customer Care Voice Process International BPO Customer Communication Call Center Customer Associate Customer Relationship Executive Customer Relationship Manager Customer Sales Executive Customer Sales Representative Customer Service Manager Customer
: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +
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Opening For Airport Ground Staff

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Flight Attendant Air Ticketing Airline Customer Service Aviation Security Airport Operations Executive Back Office Executive Data Entry Operator HR Recruiter BPO Customer Support Executive Tour Management Executive
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Customer Relationship Customer Care Customer Retention Customer Support CSE Customer Management Customer Service
Hiring for 2 Customer Service Jobs in Delhi,noida,Ghaziabad, Uttar Pradesh, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BHM, B.Sc, B.Tech/B.E, MBBS with Good knowledge in Customer Relationship,Customer Care,Customer Retention,Customer Support,CSE,Customer Management etc.
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Relationship Executive Required For Insurance Services

Perfect Solution Group (Spectrum Placement Services)

Insurance Executive Insurance Officer Insurance Sales Officer Insurance Manager Relationship Executive Customer Relationship Client Relationship Branch Relationship Executive Walk in
Profile - Branch Relationship ExecutiveQualification - Only Graduate With Good Communication Skill.Salary - 16000/- to 19000/- CTC+Incentive + PF+ESICExperience - 6 Month Required in Any Sales JobGender - Male & Female Can ApplyLocation - Noida, Ghaziabad, HapurDuties & Responsibilities------Typical insurance duties include cold-calling, meeting with new and existing clients, explaining options, matching policies with customers' needs and staying abreast of insurance regulations. You may wish to explore an insurance agent career if you have excellent communication skills and enjoy sales.Note - Charges Apply
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Customer Support Coordinator

Mindaquest Business Solution

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida
Basic Computer Knowledge Good English Communication Customer Support Coordinator Customer Care Officer Customer Care Customer Service Customer Support Client Relationship Customer Relationship Customer Support Specialist
This is a Domestic Outbound voice process for the Post of Customer Care Officer New joiners are expected to make a call to potential customer and will brief about the product. Resolve them in a timely and efficient manner. Excellent communication skills. Should be presentable. Be Proactive Good convincing skills. Employee interactionExperience Required: Both Fresher and Experienced are welcome.
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  • 0 - 1 yrs
  • Noida
Customer Care Customer Support Customer Management Customer Handling International BPO Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home
Key Highlights-Process: Voice/Chat/E-mail for leading E-commerce ClientDesignation: Customer Service AssociateQualification: Undergraduates/Graduate / Post Graduate/Drop outExperience: 0 - 6 YearsQualification and Experience: MBA/PG/Graduate/ Drop out/ UG.Job Location: Work from HomeEmployment Type: ContractactualShift Type: RotationalInterview Process: TelephonicJob Roles & Responsibilities:Answer calls/emails/Chat professionally to provide information about products and services, take/cancel orders or obtain details of complaints.Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.Knowledge, Skills and Attitude:Should have very good convincing and selling skills.Should have good English communication skills.Experience in Voice/Chat/e-mail process will be preferredShould be very confident and presentable.Fresher also welcomeEnergy levels should be highTechnical Requirements-Applicant must have desktop/laptop.Must have window 10Must have Anti-VirusMust have web-CamMust have Power BackupMust have Internet connectionMust have additional smartphone (Optional)Compensation & Benefits: Rs. 15,000 - Rs. 21000(CTC) per Month + Incentives; will be decided based on qualification, experience and interview. ESIC, PF & Gratuity, as per applicable law. Group Insurance, Cover.
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Airport Operations Executive Ground Staff Cabin Crew Air Hostess Air Ticketing Aircraft Maintenance Engineer Flight Attendant Data Entry Operator Back Office Executive HR Recruiter Customer Service Manager Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air hostess.SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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(Relationship Executive) Required For Inbound Customer Service

Perfect Solution Group (Spectrum Placement Services)

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Noida
Customer Service Assistant Customer Service Executive Customer Service Officer Customer Service Sales Marketing Walk in
Shift - Relationship ExecutiveProfile - Inbound Customer ServiceQualification - Minimum 12th Pass & Graduate With Good Communication Skill.Salary - 10000/- to 18000/- CTCDuty Time - 9:00 am to 7:00 pm, 1:00 pm to 6:00 pm, 12:00 pm to 9:00 pmGender - Male & FemaleLocation - NoidaDuties & Responsibilities- --Just Dial Limited is India's No. 1 Local Search engine that provides local search related services to users across India through multiple platforms such as website, mobile website, Apps (Android, iOS), over the telephone (voice, pan India number) and text (SMS).Note - Charges Apply
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