Customer Service Manager Graduate Jobs in Noida

As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. **Key Responsibilities:**- **Student Engagement:** Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- **Problem Resolution:** Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- **Information Dissemination:** Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- **Event Coordination:** Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- **Reporting and Documentation:** Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Wealth Management, Financial Planning, Financial Advisory through your personal and professional circle. Visit them or, elaborate over the phone and sketch the suitable financial gap for them. And maintain the strong relationship with them

JD- Project Manager (Web Development)As the project manager, you will get to wear many hats and ultimately lead mid-size to large web development projects from initial concept to launch. Youll guide clients through the entire web design and development process, working with our design, development, content, and marketing teams, to create lead-generating and brand-focused websites. Our project managers are responsible for the overall strategy and success of their projects from beginning to end.Lead complex web / ecommerce projects through discovery and planning to development implementation.Define the scope of the project in collaboration with other key stakeholders.Develop content strategies, sitemaps, and wireframes tailored to business goals and vision.Lead ecommerce project plan, requirement gathering, product requirements and user workflows.Leverage data and analytics to guide design, UX, and UI of client projects.Provide technical and functional direction to team members, as well as assign and manage the workload.Monitor project progress and scope to report statuses to management and clients alike.Manage and review quality of work to ensure it meets company standards.Manage project tasks and communication with team and keep projects on budget and on-time.Assist with preparing project proposals, including work items, creating cost estimates, and developing project schedules.Manage client communication and expectations and conduct weekly client status meetings.Required:Strong communication and interpersonal skills with a great vision of successAccount management / client-facing experience 3+ yearsWebsite project management and/or web development experience 3+ yearsAdvanced knowledge of WordPress and Woo CommerceExperience with project management tools, preferably TeamworkExperience with design tools such as Photoshop, XD, FigmaA success-focused mindset and ability to creatively problem solveAbility to effectively organize and prioritize tasks in a fast-paced environmentPreferred:3+ years of IT sector experienceUnderstanding of SEO and digital marketing concepts and strategyExperience with ShopifyExperience with CRMs, preferably HubSpotExperience with HTML, CSS, PHP, and hosting setup is a plusQualification:Bachelor's degree in Computer Science, or a related field (Master's degreepreferred).Experience: 4+ YearsJob Type: Full-timeSalary: 40K- 50K

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Immediate Hiring: Customer Care ExecutiveLocation: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar PradeshSalary: 12,000 15,000 per monthShift: 9:00 AM to 6:00 PMExperience: Minimum 1 year in BPO/Call Center/Helpdesk Support ServiceEducation: Graduate or equivalentLanguages: Intermediate to advanced proficiency in English and HindiTyping Skills: Basic typing proficiency in both Hindi and EnglishJob Description:We are seeking dedicated and articulate Customer Care Executives to join our team. The ideal candidates will possess strong communication skills and a customer-centric approach to handle inquiries effectively.

We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.

*Job Title:* Customer Support Executive*Location:* Noida (Office-based)Process: Flipkart Hyperlocal *Job Description:*- Provide exceptional chat support to Flipkart customers- Resolve customer queries and concerns in a timely manner- Offer accurate and helpful information about Flipkart services and policies- Maintain a high level of customer satisfaction and ensure a positive customer experience*Requirements:*- Graduate degree- V5 level communication skills- Freshers & experienced candidates welcome*Salary & Benefits:*- 18,000 - 23,000 CTC- Cab facility for late shifts (10pm-6am)*Interview Process:*- HR- Versant- OPS

Hiring for one of the top most bpo 5 days working 2 days off mode of interview will be virtual need a candidate with excellent communication WhatsApp CV : 7300614424

all kind of office work

Key Responsibilities : Costing -:- Arranging technical clarification from customer for tendering queries. Coordination with Tendering Team for timely & techno-commercially correct offer submission. Offer optimization before negotiation Approach & Negotiation -:- Accompany STL for techno-commercial negotiations wherever possible. Coordinate with Customer for his techno-commercial compliance wherever required or advised by STL. Sales Order Files -:- Filling & compiling Design input, Negotiation Sheet, Tender Document, FOS with final costing and all ISO related documents. Coordination with OMG for SO creation. Advance Payment -:- Coordinate for reciept of advance from cutomer as per PO terms. Drawing Approval -:- Coordination with Design for on time drawing submission incorporating all negotiated design inputs. Ensuring timely drawing approval. Ensuring timely release of drawing for planning, procurement & manufacturing. Customer Inspection -:- Coordinate with OMG & manufacturing for customer inspection. Attend all consultant & custome in absence of STL during inspection. Bank Guarantee -:- Get Bank Guarantee format from the customer. Get above format approved from finance department. Coordinate with finance for timely submission of BG. Retrieval of expired BGs from the customer as per input from finance and handing over to finance. Commercial -:- Ensure collection of all commercial documents & compliance as per inputs from the finance. Ensure submission of all documents to client, needed for release of payments as per PO terms. Tracking & follow up for the payment. Erection,Testing & Commissioning -:- Coordinate with client for expected shedule of ETC. Ensure our customer care meets the client requirement Coordinate with Customer Care for commissioning & final handing over report along with feedback for our and client records. SAP Updation -:- Updation of all ECL & sales data in SAP for monthly reports.

Greetings from rightfit resources,We are urgently hiring Relationship Manager role (MOTOR INSURANCE) :* Qualification: Graduate Completed* Age: Maximum 30 years* Experience: 1 year in field sales (preference for motor insurance sales with stability in previous and current organization)* Salary: 3.75 LPA + Incentives + Travel Allowance +Medical Insurance* Knowledge: Familiarity with motor insurance in the agency channel

Location: NOIDA Salary: Up to 20,000 in-hand- 25,000 in hand Job Type: Full-timeJob Description:We are looking for enthusiastic and dedicated Customer Support Executives to join our team at Startek for Flipkart Hyperlocal. This is a blended process with 80% chat and 20% voice support. The ideal candidate will have excellent communication skills, a typing speed of 30 WPM with 90% accuracy, and a passion for delivering exceptional customer service.Responsibilities:Provide timely and effective customer support through chat and voice channels.Resolve customer inquiries and issues related to Flipkart Hyperlocal services.Maintain high accuracy and professionalism in communication.Ensure a positive customer experience with quick resolution.Meet set targets for chat response time, quality, and customer satisfaction.Requirements:Minimum typing speed of 30 WPM with 90% accuracy.Strong verbal and written communication skills in English.Previous customer support experience is a plus.Ability to multitask effectively and stay calm under pressure.Flexibility to work in a blended environment (80% chat, 20% voice).Must be willing to work on Starteks payroll.Benefits:Work with a reputed company (Flipkart Hyperlocal).Opportunity for growth and development.Interested candidates, please apply now!Contact us :- +918178353682https://bsdskillcentre.blogspot.com/2025/01/digital-marketing-executive-reporting.html

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .

Dear Candidates,We are hiring for Phone Banking Officer (Work from Office)- Noida sector 128.Assistant Manager - Upto 5 lpa - Graduates with 2+ year of experiencePlease ensure no gap in studies/ no backlogs. Open to work in shifts as in days/noon/night .It will be rotational.HAS TO BE A GRADUATEUrgently Hiring for -1.Role - Phone Banking officer Officer2.Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)3.Job Type Full Time4.Industry - Banking5.Location- Noida sector 1286. This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 1 days week off on rotational basis7.Week offs Any Random 1 days off / No Fixed Consecutive Offs8.Eligibility Fluent in English and must be a Graduate /Post Graduate/ Fresher .

Job Requirements:Experience: 0-2 years of experience in community management, customer service, or a similar client-facing role. Experience within a wellness or beauty niche is a plus.Education: A bachelor's degree in communication, marketing, psychology, or a related field is often preferred.Communication Skills: Demonstrated verbal and written communication abilities for effective member interactions and resolving issues.Tech Proficiency: Proficiency with community management platforms.Customer Service Background: Previous experience in a service-oriented role, showcasing skills in conflict resolution, patience, and active listening.Availability: Willingness to work flexible hours, as community engagement often spans evenings, weekends, and holidays.Event Coordination: Basic knowledge of event planning to organize virtual or in-person community events.Basic Analytical Skills: Ability to gather, interpret, and report on community engagement metrics.Desired Skills:Interpersonal and Empathy Skills: High emotional intelligence to relate to members, understand their needs, and provide compassionate support.Conflict Resolution and Problem-Solving: Ability to mediate discussions and swiftly address issues or member concerns.Organizational Skills: Strong multitasking, time management, and prioritization abilities.Content Creation: Basic design skills in tools like Canva and comfort with drafting engaging content aligned with community interests.Event Planning: Familiarity with coordinating and promoting online events or webinars, tracking RSVPs, and managing follow-up.Adaptability: Flexibility to respond to changing wellness trends, feedback, and tech tools.Data Literacy: Basic proficiency in interpreting engagement data to identify trends and make data-driven decisions.Team Collaboration: Ability to work well with other departments (marketing, customer service) and wellness professionals.Training and Development:Onboarding to Brand Voice and Community

-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage).

Role: Relationship ManagerEligibility Criteria:Should be a graduate ( minimum 50% in 10th, 12th and Graduation with NO GAP.Freshers can also apply.Age-below 26 yearsJob Summary:Offerings solutions that are fair to the customer.Deliver best in class service to our customers.Work on growing the managed book by deepening customer relationships.Skills:Ability to workStrong communication and negotiable skills.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage)