Customer Service Manager Graduate Experience Jobs in Bangalore

Drive Sales, Acquire Clients, & Achieve Monthly Business Targets.If You are Interested Please Share Ur Cv

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.Key Responsibilities:- Manage Customer Accounts: Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- Resolve Customer Issues: Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- Communicate with Clients: Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- Analyze Customer Feedback: Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- Coordinate with Internal Teams: Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.Required Skills and Expectations:The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

*Generate life insurance business through assigned bank branches. *Build and maintain strong relationships with bank staff and customers.* Generate leads from the bank's customer database and convert them into sales. *Understand customer financial needs and recommend suitable life insurance solutions. *Conduct customer meetings and sales presentations. *Achieve monthly, quarterly, and annual sales targets. *Ensure proper documentation and compliance with company policies. *Provide after-sales service and maintain customer relationships.* Coordinate with branch staff for lead generation and business growth.

Partner Hiring & Onboarding Source, onboard, and manage relationships with new partners Partner Training and Performance Analysis : Train, mentor, and monitor partners to ensure their performance aligns with training expectations. Data Analysis Interpret partner call data to drive performance improvements Operational Support Ensure smooth daily functioning of the platform

Being and Samsung Active LED coordinator, Calls to be registered in system and Track the service Engineers.

Skills & Persona:Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Upto 30 years of ageExcellent communication skills in the local language and elementary English2 wheeler and Driving License is mandatory

Develop and maintain strong relationships with key customers and stakeholders. Ensure to contact clients in timely manner and assist them in booking the slots. Resolving Clients queries and assist them accordingly. Acting as a bridge between the clients and other departments. Use CRM software (e.g., Salesforce, HubSpot, Zoho) to manage customer interactions, track engagement, and maintain updated client records. Analyze customer data to identify trends, opportunities, and areas for improvement. Collaborate with sales, marketing, and customer support teams to enhance the customer journey. Create and implement customer retention strategies and loyalty programs. Handle customer inquiries, complaints, and escalations in a timely and effective manner. Monitor customer satisfaction through surveys, feedback, and analytics. Provide regular reports and insights to senior management on CRM performance. Assist with onboarding new customers and ensuring a smooth transition through different stages of the customer lifecycle.

Sales EngineerKey Responsibilities: Develop and maintain strong relationships with clients, understanding their needs and offering tailored solutions. Present product features, technical details, and benefits to prospective customers. Collaborate with the engineering team to provide technical support and resolve client queries. Identify new business opportunities and generate leads to meet sales targets. Prepare and deliver technical presentations and proposals.Qualifications: Bachelors degree in Engineering (Mechanical, Electrical, or related discipline). Prior experience in technical sales, preferably within the elevator, building services, or similar industries. Strong technical acumen with the ability to understand and explain complex systems.

Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.

Job Responsibilities: Drive all post-sales customer engagements to success Drive continuous improvement of customer experience Act as the first point of contact for support Build and expand a robust support team Consistently work on recording feedback via client surveys and make maximum use of feedback to bring changes Collaborate with internal partners in Sales, Marketing, Product, etc. Support revenue through cross-sell and up-sell activities Drive new business growth through referral activity and client advocacy Effectively manage the lifecycle of Customer Success Activities, from onboarding & and training to customer support Engage in maximum review of support operations via analytics, documentation, reports and metrics Effectively communicate review outcomes to strengthen the team and operations Attract and retain high potential individual contributors into team

Hotel Management passes out, 4-5 years for manager & 2-3 years of supervisor working experience in the Hotel Industry, Work distribution, Knowledge of cleaning programs and pesticides, Register maintenance for Linen & laundry, Knowledge of Housekeeping equipment & chemicals maintaining register for stock & daily consumption.

Nature of Work: Managing complete customer life cycle pertaining to purchase of property with LW. Qualification: Any Bachelor Degree Skills required: Excellent communication skill in English and Hindi + 1 local language, MS office Work Experience: Minimum 1 year in the relevant field Roles and Responsibilities Documentation: Maintaining customer database (address, contact details, KYC documents, etc...) Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management : Responding to customer queries related to project, status of unit, accounts Responding to customer queries related to legal documentation in coordination with legal team Responding to queries raised by financial institution on legal documentation in coordination with legal team Financial Institutions : Coordination with banks for approval of projects for home loan Execution of documents related to project approval Assis ng customers with respect to sanction of loan and disbursal of payment Payments : Projecting receivables Notifying customers regarding upcoming payment milestone in coordination with Project team Sharing statement of account Sending Demand note on completion of milestone Coordination with banks for disbursal of payment Follow up on payments Sending receipts on receiving the payments Sending interest note for delayed payments Sharing statement of account Updates: Sending monthly project update to customers Providing unit update to customer as and when required Handovers: Checking units for handover readiness in coordination with projects team Hanover of unit to respective home owners Assis ng customers in registration of their homes in coordination with legal team

Outbound Calling: Make outbound calls to prospective clients to introduce our real estate services and properties. Follow up on leads generated through various marketing campaigns and events. Client Interaction: Handle incoming calls and inquiries from potential clients. Provide detailed information about available properties, pricing, and features. Address client questions and concerns in a professional and timely manner. dentify and qualify potential clients who are interested in buying, selling, or renting properties. Schedule appointments for property viewings and consultations with the sales team. Database Management: Maintain an updated and organized client database. Record all client interactions, inquiries, and follow-ups accurately in the CRM system. Market Research: Stay updated on the latest market trends, property values, and competitor activities. Provide clients with relevant market insights and information. Collaboration: Work closely with the sales and marketing teams to develop effective strategies for lead generation. Participate in team meetings and contribute to the development of sales plans and targets.

This is a full-time role for a Sales Manager at Full Basket Property Services Pvt Ltd. The Sales Manager will be responsible for managing and leading a sales team, developing and implementing sales strategies, building and maintaining client relationships, and achieving sales targets. This role requires strong leadership skills, excellent communication skills, and the ability to work collaboratively with cross-functional teams.QualificationsProven experience in sales and team managementExcellent communication and negotiation skillsStrong leadership abilitiesAbility to build and maintain client relationshipsKnowledge of the real estate industryGoal-oriented and target-driven mindsetAbility to work effectively in a fast-paced environmentBachelor's degree in Business Administration, Marketing, or related field

We are looking for 1 Front Office Executive Post in Basavanagudi, Bangalore, with deep knowledge in data management,Microsoft Office,customer service,Receptionist Activities,Interpersonal Skills and Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, Other Bachelor Degree

Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh Language: English Salary: 5 LPA to 6 LPA We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organizations objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. Experience in sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills. Responsibilities: Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. The responsibilities of a Team Leader Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.

Mandatory Skills : - Sales- B2C Sales- Real Estate- Customer Interaction- Communication Skills- Contacting and following up with new prospective Clients and setting up new business opportunities.- Convert prospects into customers by show-casing appropriate residential properties to the prospects matching the investment/residential needs of the prospects.- Plan approaches and pitches- Build relationships with new clients.- In some cases, Cold calling for sales of Primary properties.- Achieving written down sales targets by the organization.- Attending developer meetings & channel partner orientations as and when required.- Participate in the Negotiation meeting with buyer & Seller.

Candidate should have customer handling skill, product presentation skill, Responsible for work handling, should know Hindi, English and should know local languages.

Urgently requirement for Customer Relationship Manager, Customer service, customer handling store admin jobs