Customer Support Technician Jobs

- Job responsibilities- Answer incoming calls and WhatsApp enquiries.- Collect customer and device information.- Create CRM entries and service job sheets.- Schedule appointments and pickup/drop.- Send quotations after technical approval.- Follow up on pending approvals and payments.- Coordinate with engineers and onsite technicians.- Collect feedback and request reviews.- Maintain customer records and daily reports.Required skills- Good Hindi and English communication.- Basic computer and Excel knowledge.- WhatsApp Business handling.- CRM knowledge preferred.- Professional customer handling.Performance targets- First response within 5 minutes during working hours.- 100% enquiry registration.- 100% pending quotation follow-up.- No unrecorded customer commitments.

As a Sales Coordinator, you will play a vital role in supporting the sales team and ensuring smooth operations post-sale. Your primary focus will be to assist with invoicing, manage customer onboarding by collecting necessary documents, and facilitate payment processing until service delivery is complete.Key responsibilities include:- Invoicing: Prepare and issue invoices accurately and in a timely manner to ensure efficient payment processing.- Customer Onboarding Follow-Up: Actively engage with customers to gather required documents and information, fostering a smooth onboarding experience.- Payment Processing: Monitor and assist in payment transactions, ensuring that all necessary payments are processed efficiently until services are delivered.To be successful in this role, you should possess strong communication skills, ideally having graduated from a recognized institution. Being detail-oriented and organized is crucial, as you will be handling important documentation and coordinating with customers and internal teams. You should also be comfortable working in an office environment, primarily based in Vasai, Thane.This is a full-time position, and you will need to adapt to a structured work schedule, which includes working from the office with no specific travel required. A proactive attitude towards completing tasks and a commitment to providing excellent customer service will be essential to thrive as a Sales Coordinator.

As a Department Coordinator, you will play a vital role in ensuring the smooth operation of our department in Patiala. This full-time position requires a male candidate with a strong dedication to facilitating team tasks and enhancing communication within the department.Key Responsibilities:- Coordinate Department Activities: Manage daily operations by organizing schedules, meetings, and departmental events to ensure workflow efficiency.- Communicate with Team Members: Serve as a primary contact point for team members, relaying important information and updates to maintain clarity and focus across the department.- Maintain Records: Keep accurate records of departmental activities, projects, and communications for reference and to facilitate reporting.- Support Administrative Tasks: Assist in various administrative duties, such as preparing reports and organizing departmental resources, to support overall team efficiency.- Facilitate Meetings: Organize and schedule meetings, ensuring all necessary participants are informed and present, fostering collaboration and productivity.Required Skills and Expectations:The ideal candidate should possess excellent organizational skills and have the ability to manage multiple tasks efficiently. Strong communication skills are essential for effectively interacting with team members. You should be detail-oriented, with a commitment to maintaining accurate records. A positive attitude and the ability to work well in a team environment are important for promoting a cooperative workplace atmosphere. Flexibility and adaptability are also crucial, as the responsibilities may evolve with departmental needs.

Job Title : Service CoordinatorExperience : 1- 4 yearsLocation : UPSIDC Industrial Area, GhaziabadRole & Responsibilites :Coordinate service calls, breakdowns, AMC & preventive maintenance.Schedule customer visits and assign service engineers.Follow up with engineers for service reports and job closure.Maintain service, customer & AMC records in Excel/CRM.Prepare service quotations and AMC proposals.Coordinate with Sales, Accounts & Service teams.Follow up on pending service calls and payments.Qualification & Skills :Graduate/Diploma in any relevant field.Good communication, coordination & follow-up skills.Good knowledge of MS Excel, Word & Email.Service coordination,customer support experience.

K9HR SOLUTIONS, Krishna Patel (HR Manager - Mo. No. 98798 71629 Email ID: hr03@k9hr.com) is looking for Property Valuation Engineer as Follows:Conduct site visits to assess physical condition, location, andsurroundings of properties.Collect and document property details includingmeasurements, photographs, and relevant legal documents.Assist in preparing valuation reports under guidance of seniorexecutives or valuers.Liaise with property owners, brokers, and local authorities togather market data.Maintain accurate records of site inspections and valuationinputs.Ensure compliance with company standards and regulatoryguidelines.Support the team in market research and data analysis forvaluation benchmarks.Coordinate logistics for site visits and ensure timely executionof fieldwork.Computer Knowledge, MS Excel, MS Office, CommunicationSkill

We are looking for a Service Engineer with at least 3 years of experience to join our team in Vadodara. The ideal candidate will have a graduate degree and be ready to work full-time in the office. This role requires a detail-oriented individual who can troubleshoot and resolve technical issues efficiently.Key Responsibilities:- Technical Support: Provide technical support to customers by diagnosing and resolving equipment issues. You will troubleshoot problems, either remotely or on-site, ensuring customer satisfaction.- Preventive Maintenance: Perform regular maintenance checks and repairs on various machines to ensure their proper functioning. This helps in minimizing downtime and prolonging equipment life.- Installation and Setup: Oversee the installation and configuration of new equipment. You will ensure that machines are set up correctly and functional according to specifications.- Documentation: Maintain accurate records of service requests, repairs, and maintenance procedures. Good documentation helps in tracking service history and ensures compliance.Required Skills and Expectations:- Candidates should have strong problem-solving abilities and technical skills in equipment maintenance. - Excellent communication skills are essential for explaining technical issues to customers clearly and effectively.- You should be capable of working independently and managing time efficiently to prioritize tasks.- A strong understanding of electrical and ELECTRONICS systems is crucial for this role, along with a commitment to continuous learning and improvement.

We are looking for a motivated Sales Coordinator with 1 to 4 years of experience to join our team in Sampla, Bahadurgarh. This full-time role involves supporting our sales team, ensuring smooth operations, and helping drive sales growth.Key Responsibilities:- Sales Support: Assist the sales team by preparing sales reports, managing customer inquiries, and organizing sales documentation. This will help streamline processes and enhance efficiency in achieving sales targets.- Data Management: Maintain and update the customer database, ensuring accuracy and accessibility. This is crucial for tracking leads and ensuring timely follow-ups with potential customers.- Coordination: Act as a liaison between sales, marketing, and customer service teams to facilitate effective communication. This ensures all departments work together to meet customer needs and enhance satisfaction.- Order Processing: Handle order entries and follow up on delivery schedules to ensure timely fulfillment. This necessitates careful attention to detail and timely communication with clients.Required Skills and Expectations:The ideal candidate should have a graduate degree and experience in a sales support role. Proficiency in Microsoft Office and CRM software is essential. Strong communication and interpersonal skills are necessary to interact effectively with team members and clients. We expect self-motivation, attention to detail, and the ability to multitask in a fast-paced environment. A positive attitude and eagerness to learn will help in driving success in this role.

We are seeking a talented Sales Coordinator to join our team in Manjusar GIDC. This is a full-time position suitable for a female candidate with 1 to 2 years of experience and a Bachelors degree in Commerce (B.Com). Key Responsibilities:- Sales Support: Assist the sales team with various administrative tasks, helping to ensure smooth operations and efficient workflow in the sales process.- Customer Communication: Serve as a point of contact for customers, responding to inquiries and providing information about products and services to enhance customer satisfaction.- Order Processing: Manage and process customer orders accurately and timely, ensuring that all necessary documentation is complete and up-to-date.- Coordination with Departments: Collaborate with other departments such as logistics, finance, and marketing to ensure that sales activities are aligned and objectives are met.- Reporting: Prepare regular sales reports, tracking sales performance and providing insights that help to improve sales strategies.Required Skills and Expectations:The ideal candidate should possess strong organizational skills and attention to detail. Good communication abilities are essential for interacting with customers and team members. Proficiency in MS Office, particularly Excel and PowerPoint, is required for reporting and presentations. A proactive attitude and a willingness to learn and adapt in a dynamic environment will help you succeed in this role. You should be comfortable working in an office setting and managing multiple tasks simultaneously.

Sales Coordinator Responsibilities:Supporting Sales Team Productivity:Contacting customers to arrange appointments.Ensuring sales representatives have high-quality, up-to-date support materials.Handling Communication:Managing urgent calls, emails, and messages when sales representatives are unavailable.Answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.Order Management:Handling orders via phone, email, or mail.Verifying correct prices, discounts, and product numbers.Inputting orders and ensuring accurate processing according to customer requirements.Ensuring timely delivery of orders.Collaboration with Other Departments:Coordinating with other departments (e.g., sales, marketing) to handle inquiries, deliveries, and marketing efforts efficiently.Record Keeping and Reporting:Developing and maintaining filing systems for sales records.Preparing reports and providing financial information to the finance department.

We are looking for 2 Sales Posts in Ahmedabad, with deep knowledge in Utility Maintenance,Technical Services,Customer Management,Preventive Maintenance,Field Service,Communication Skills and Required Educational Qualification is : Diploma, B.E Clear air products, HVAC product , filtration applications in various industry

WE ARE HIRING BACK OFFICE EXECUTIVE EDUCATION : BCOM GRADUATEEXPERIENCE : ANYLOCATION : HALOL HIGHWAY JARODSALARY : 15-20 K DEPEND ON INTERVIEW

We are looking for a dedicated Sales Coordinator to support our sales team and ensure smooth operations in our office located in Manjusar. This role is ideal for a motivated individual with 1 to 2 years of experience in sales coordination.Key Responsibilities:- Assist Sales Team: Provide administrative support to the sales team by managing schedules, handling inquiries, and coordinating meetings. This helps ensure that the team can focus on closing sales.- Manage Sales Orders: Process sales orders and maintain accurate records. Timely order processing is crucial for customer satisfaction and efficient sales operations.- Customer Interaction: Communicate with clients to address their queries and provide information about products and services. Strong client communication enhances customer relationships and drives sales.- Data Entry and Reporting: Record sales data and prepare reports for management. Accurate data entry is essential for analyzing sales performance and making informed decisions.- Coordinate Events and Promotions: Support the organization of sales events and promotional activities. Effective coordination boosts sales visibility and engages potential clients.To succeed in this role, candidates should possess strong organizational skills, attention to detail, and the ability to communicate effectively. Proficiency in Microsoft Office and familiarity with CRM software is expected. We encourage applications from females who hold a B.Com degree and have the ability to thrive in a team-oriented work environment.

WE ARE HIRING SALES AND SERVICE ENGINEER'EDUCATION : DIPLOMA MECHANICAL EXPERIENCE : 1-2 YEAR IN SERVICE - FIELD WORKLOCATION : VADODARASALARY : 15-25 K DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342

Technical Support Engineer Experience: 6-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Technical Support Engineer with strong experience in industrial automation and engineering products. The role involves troubleshooting technical issues, supporting customers, coordinating with engineering teams, and providing onsite/remote technical assistance.Key Responsibilities:Provide technical support for automation products and systems.Troubleshoot electrical, control and automation-related issues.Handle customer queries and provide timely resolutions.Coordinate with engineering and service teams.Conduct product testing, commissioning and troubleshooting.Prepare technical reports and service documentation.Relevant Skillset:Technical Support, Industrial Automation, PLC, HMI, Sensors, VFD, Servo, Electrical Troubleshooting, Control Systems, Commissioning, Installation, Customer Support, Field Service, AutoCAD, Technical Documentation

Post Applied for :- Service Engineer FOR UPS (Field Job) Gender :- Male Candidate Preferable Qualification:- ITI / Diploma / B.E. (Electrical / Electronics) Work Experience:- Atleast 02-03 years in concern field (Atleast Basic knowledge of UPS Installation / Troubleshooting /Calibration etc.) Salary :- Salary will not be constraint to right candidate. (Salary range 12-18 K ) Extra perks & Incentives applicable. PF,ESIC,Mediclaim is applicable. Local candidate preferable & Two wheeler with license is Mandatory. Immediate Joiner Preferable.

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred