Job Description
Company Details: Ebullient Services provides clients with successful business process outsourcing (BPO) solutions. We bring to the world a whole new class of services and a unique approach to customer satisfaction. We serve to the world and an extensive portfolio of services in the most professional manner and also adhering to the industry standards. Visit our website for more details
Responsibilities:
Work from Home
Communicate with customers via phone, email and chat
Understanding the products and services provided by the company.
Resolving customer complaints, service issues and queries.
Providing detailed information to customers.
Negotiating the terms and conditions with the customers.
Maintaining healthy relationship with the clients.
Offering exceptional customer service and taking feedbacks.
Comfortable with back to back inbound call flow.