45

Customer Relationship Manager 12th Pass Fresher Jobs in Kolkata

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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Computer Operations Recruitment Development
As a Back Office Manager, you will play a vital role in ensuring smooth operations within our office environment. Your main focus will be on supporting the team with administrative tasks while maintaining an organized workflow.- **Manage Administrative Tasks**: Handle everyday administrative duties, ensuring that all paperwork and records are kept up to date and accessible.- **Coordinate Office Activities**: Assist in organizing office activities such as meetings, events, and schedules, making sure all necessary arrangements are made for their success.- **Monitor Inventory**: Keep track of office supplies and inventory, promptly ordering when necessary to avoid shortages and ensure a well-stocked office.- **Support Team Communication**: Facilitate communication between departments, ensuring everyone is informed about updates, changes, and important information.- **Oversee Data Entry**: Ensure accurate data entry into company systems, maintaining data integrity and confidentiality at all times.To be successful in this position, you should have excellent organizational skills and attention to detail. Strong communication skills are important for collaborating with colleagues and ensuring tasks are completed efficiently. Familiarity with basic computer programs, such as word processing and spreadsheet software, is beneficial. As a fresher, a positive attitude and willingness to learn will also be key traits for this role. You should be able to work effectively in a team and adapt to changing priorities within a fast-paced office environment.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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  • 0 - 2 yrs
  • Kolkata
Communication Presentation Skills Customer Relationship Time Management Negotiation Skills Patience and Persistence
We are looking for a motivated Recruitment Consultant to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their career in recruitment and talent acquisition.The key responsibilities of the Recruitment Consultant include:- **Sourcing Candidates**: You will identify and reach out to potential candidates through various platforms, ensuring a diverse and qualified talent pool.- **Conducting Interviews**: You will engage with candidates through phone and face-to-face interviews to assess their qualifications and fit for various roles.- **Building Relationships**: You will establish strong connections with both clients and candidates, understanding their needs and enhancing their experience throughout the recruitment process.- **Managing Job Listings**: You will post job advertisements on different platforms and handle inquiries from interested candidates.- **Assisting with Client Meetings**: You will support senior consultants in meeting clients to understand their recruitment requirements and provide updates on candidate status.To be successful in this role, candidates should have excellent communication skills and the ability to work well with others. A keen interest in recruitment and the HR industry is essential. Additionally, being organized and detail-oriented will help ensure that recruitment processes run smoothly. A positive attitude, eagerness to learn, and a proactive approach are qualities we highly value. Experience is not necessary, making this an excellent opportunity for recent school graduates.
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Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Dum Dum Kolkata
Customer Relationship Financial Reporting Banking Operations Good Communication
assist customers with basic banking services and queries handle account opening documentation and kyc verification maintain and update customer records in the system support daily branch operations and administrative tasks guide customers regarding banking products and services ensure proper documentation and compliance with banking procedures
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Customer Calling Computer Skills Communication Skills
As a Back Office Assistant, you will play a vital role in supporting the day-to-day operations of our organization. Your main responsibilities will include:- **Data Entry:** Accurately input and maintain company data in computer systems, ensuring information is up-to-date and organized for easy retrieval.- **Filing and Record Keeping:** Organize and manage physical and digital files, making it easy for team members to access important documents as needed.- **Customer Support:** Assist in responding to customer inquiries via email or phone, providing accurate information and addressing concerns to promote a positive experience.- **Inventory Management:** Help track office supplies and equipment, ensuring that necessary materials are always available for smooth operations.- **Scheduling and Coordination:** Assist with scheduling meetings and coordinating office activities, helping to keep the workplace organized and efficient.To be successful in this role, you should have the following skills and expectations:- **Attention to Detail:** A strong focus on accuracy is essential for managing data and records reliably.- **Communication Skills:** Clear spoken and written communication abilities are important for interacting with customers and team members.- **Basic Computer Skills:** Proficiency in Microsoft Office and basic computer software is expected to perform daily tasks effectively.- **Organizational Skills:** The ability to prioritize tasks and manage time effectively will help you thrive in this dynamic environment.- **Team Player:** You should be willing to collaborate with others and contribute to a positive work atmosphere. This full-time position requires a 12th pass qualification and is suitable for freshers looking to start their careers in a professional setting.
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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  • Fresher
  • 3.8 Lac/Yr
  • Around Kolkata
Customer Relationship Corporate Sales Calling
Hiring for Life insurance company as a Premier Financial experts...Job profile - Sales & Business Development & Team Management.Payout 15k - 35k + Incentives + PF& ESI Qualification - H.S & AboveAge limit - 25 to 70NO CONSULTANCY..Direct hiring..
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Customer Representative Jobs For Freshers - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Handling Customer Care Customer Management
As a Customer Representative, you will be responsible for handling customer inquiries through various communication channels such as phone, email, or chat. You will assist customers with product information, order status, issue resolution, and ensure a positive customer experience.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints effectively, escalating complex issues to the appropriate department, maintaining accurate customer records, and achieving customer satisfaction goals.To excel in this role, you need excellent communication skills, both verbal and written, strong problem-solving abilities, customer service orientation, patience, and a positive attitude. A 12th pass qualification is required for this entry-level position, and although experience is not mandatory, willingness to learn and adapt to customer needs is essential. This full-time position based in Kolkata expects you to work from the office, so punctuality and attendance are crucial for success in this role.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Corporate Sales Retail Sales Channel Sales Strategic Communication Management Skills Direct Sales Field Sales
- Responsible for prospecting new customers: The Field Sales Executive will be required to identify and reach out to potential customers in the Kolkata area to expand the customer base.- Conduct product demonstrations: The candidate should be able to demonstrate the features and benefits of the products to potential customers in a clear and engaging manner.- Close sales deals: The Field Sales Executive is responsible for persuading customers to make purchases and close sales deals successfully.- Build and maintain strong customer relationships: It is important for the candidate to establish good relationships with customers to encourage repeat business and referrals.- Meet sales targets: The candidate will be expected to meet monthly and quarterly sales targets set by the company to drive revenue growth.Skills and Expectations:- Strong communication skills: The candidate should have excellent verbal communication skills to effectively communicate with customers and make sales pitches.- Persuasion skills: The candidate should be able to persuade customers to make purchases and close sales deals successfully.- Self-motivated: The candidate should be self-driven and motivated to achieve and exceed sales targets.- Ability to work independently: The candidate should be able to work independently and manage their time effectively while working from home.- Willingness to travel: The candidate should be willing to travel within Kolkata to meet with customers and conduct product demonstrations.
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  • 0 - 3 yrs
  • Kolkata
Customer Relationship Customer Service Personal Loans Home Loans Business Loan Sales Lead Generation
DSA RECRUITMENT FINANCIAL SERVICES Join TrustEdge Financial Services & Grow Your CareerWe are expanding our team and looking for motivated & result-oriented candidates for DSA / Loan Sales roles. Position:Direct Selling Agent (DSA) / Loan Executive / Relationship Officer Products: Home Loans Personal Loans Business Loans Credit Cards Eligibility: Minimum 12th Pass / Graduate preferred Experience in Banking / NBFC / Financial Sales is an advantage Freshers with good communication skills can also apply Self-motivated & target-oriented mindset Salary & Earnings: Salary as per industry norms Attractive commission & incentives High earning potential with performance-based growth What We Offer: Professional work environment Training & complete product support Fast career growth opportunities Timely payouts Location:Lake Town, Dum Dum (Kolkata) Contact Now: 9073905661 / 9123937030 Limited openings available Apply Now & Grow With Us!
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Face-to-Face For Relationship Manager Jobs (Freshers)

A2z Finserve Insurance Marketing LLP

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Relationship Interpersonal Skills Customer Service
Job Title: Relationship ManagerLocation: KollataSalary: Fixed + Incentives(On Company Payroll Job)Job Description:We are looking for friendly, talkative, and hardworking freshers to join our team! You dont need to know everything about insurance yetwe will teach you. Your main job is to talk to people, explain how our plans can help them, and find new customers for our firm.What will you do every day?Talk to People: Call or meet potential customers to tell them about our insurance plans.Help Customers: Answer questions and help people choose the right plan for their family or business.Find Leads: Use social media or local networking to find people who might need insurance.Paperwork: Help customers fill out their forms correctly.Learn: Attend training sessions to become an expert in the insurance market.Who are we looking for?Minimum 12th Pass and Graduation (any degree is fine!).You love talking to people and are good at explaining things.You are honest, punctual, and don't give up easily.You want a job where your pay increases the harder you work.Why join us?Full Training: We will guide you step-by-step until you are confident.Great Pay: Get a fixed salary every month plus extra money (commissions) for every sale you make.Fast Promotion: If you perform well, you can move up to a manager role quickly.Certifications: We help you get the official licenses needed to be a pro in the financial world.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • South Kolkata
Interviewing Market Knowledge Recruitment Relationship Building Sales Experience Problem-solving Sales Techniques Teamwork Networking Customer Service Time Management Lead Generation Presentation Skills Cold Calling Communication
Seeking a Sales Recruiter in Kolkata South with 0-1 years of experience and 12th pass education. The role involves interviewing candidates, utilizing market knowledge to source top talent, building relationships with potential hires, and using sales experience to attract and close candidates. Problem-solving skills, sales techniques, teamwork, networking, and customer service are essential for success in this role. Time management is crucial for juggling multiple recruitment processes efficiently, while lead generation and presentation skills will be utilized to attract top talent. The Sales Recruiter will also be responsible for cold calling potential candidates and maintaining clear communication throughout the recruitment process. Work from the office full-time in a collaborative environment.
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  • 0 - 3 yrs
  • Female
  • South Kolkata
Customer Relationship Outbound Calling Customer Service Customer Handling Customer Management
Role Overview:The Customer Relationship Executive will be responsible for maintaining healthy relationships with clients, ensuring smooth service delivery, collecting feedback, and providing consistent support to enhance customer satisfaction and loyalty.Key Responsibilities:Client Communication & Support:Maintain regular communication with clients to understand their needs and concerns.Provide timely and effective solutions to ensure customer satisfaction.Support clients throughout their service journey.Customer Feedback Handling:Collect, document, and share customer feedback with internal teams.Work with relevant departments to resolve issues quickly and efficiently.Service Coordination:Coordinate with operations and other internal teams for smooth service delivery.Maintain accurate records of all client interactions, follow-ups, and updates.Relationship Building:Build strong rapport and trust with clients to increase brand loyalty.Understand customer preferences and recommend suitable services or solutions.Multitasking & Reporting:Manage multiple customer accounts simultaneously.Prepare basic performance and activity reports to share with management when required.Requirements:Strong communication and interpersonal skills.Ability to manage customer concerns with patience and professionalism.Basic skills in documentation and report preparation.Ability to coordinate with multiple teams and multitask effectively.Prior experience in customer service or client-handling roles is preferred.Why Join Us:Competitive salary with incentive opportunities.Friendly and supportive team environment.Opportunity to grow in a well-established beauty and personal care brand.
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Female
  • Kolkata
Goal-Oriented Product Knowledge Relationship Building Teamwork Networking Time Management Customer Service Lead Generation Problem Solving Self-Motivated Sales Communication
This role as an FOS Executive in Kolkata requires a female candidate with a 12th pass qualification and 0-5 years of experience. The key responsibilities include generating leads, building relationships, and providing excellent customer service. Strong communication, time management, and problem-solving skills are essential. The ideal candidate should be self-motivated, goal-oriented, and work well in a team. This is a full-time position located in an office setting.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Park Street Kolkata
Customer Relationship Time Management Public Speaking Recruitment Development Data Management Staff Management
We are looking for freshers/experienced candidates who are passionate about growth and career opportunities. Hurry up, seats are getting filled quickly.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Around Kolkata +1 Howrah
Counter Sales Sales Bakery Assistant Good Communication Skills Basic Computer Skills Customer Management Customer Relationship
Job Opening: Bakery Salesman at Leading Bakery Co.Location: Khidirpur and Liluah, HowrahCompany: Leading Bakery Co.Position: Bakery Salesman (Counter Sales)Job Description:We are looking for a dedicated and customer-friendly Bakery Salesman to join our team at Dough as You Like. The ideal candidate will handle counter sales, manage customer orders, and maintain a pleasant shopping experience for our customers.Requirements:Minimum 1 year of experience working in a cake shop or bakeryMale candidates onlyBasic knowledge of computers, MS Word, and ExcelMust be a local resident (candidates from Khidirpur and Liluah, Howrah or nearby areas will be preferred)Good communication and interpersonal skillsResponsibilities:Assist customers with product selection and billingMaintain cleanliness and display arrangement at the counterManage daily sales records and stock entriesCoordinate with the outlet team for order updatesSalary: 8000 - 12000 (negotiable)Timings: 8am - 6pmIf you meet the above criteria and are passionate about working in a bakery environment, wed love to hear from you!Candidates an also apply through mail with attached Resume, and contact details for quick response: bizpanditindia@gmail.com
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Interview For Floor Manager || 12th Pass - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Professional Communication Grooming Customer Relationship Floor Management Good Communication Skills
A hotel Floor Manager oversees daily operations, ensuring top-notch guest service, staff supervision, and operational efficiency by managing staff, handling complaints, maintaining standards, coordinating departments (like housekeeping/kitchen), and enforcing policies for a seamless guest experience and well-run floor. They are the crucial link between frontline staff and management, focusing on cleanliness, staff training, and resolving immediate issues. Key Responsibilities:Guest Experience:Ensure prompt, courteous, and efficient service for all guests.Address and resolve guest complaints and issues effectively.Monitor satisfaction and gather feedback for improvement.Maintain high standards of cleanliness and presentation on the floor.Staff Management:Supervise, train, mentor, and motivate floor staff (room attendants, servers, etc.).Assign tasks, create schedules, and monitor performance.Enforce company policies, dress codes, and operational procedures.Handle disciplinary actions and performance coaching.Operations & Coordination:Oversee daily activities and service flow in specific areas (restaurant, hotel floor).Coordinate with other departments (kitchen, housekeeping, maintenance) for smooth operations.Manage inventory, supplies, and ensure proper stock levels.Maintain health, safety, and sanitation compliance.Complete reports, logs, and handle administrative tasks like payroll.Leadership & Communication:Act as a liaison between staff and senior management.Conduct regular staff meetings.Demonstrate strong leadership, problem-solving, and communication skills.
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Fresher hiring for Security Assistant

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 4.8 Lac/Yr
  • Dumdum Kolkata
Communication Computer Customer Relationship Communication System Staff Management
As a Security Assistant in Dumdum Kolkata, you will be responsible for ensuring the safety and security of the premises. This includes monitoring CCTV cameras, patrolling the area, and responding to any security incidents.Key responsibilities:- Communicating effectively with colleagues and visitors to the premises.- Using computer systems to log security incidents and maintain accurate records.- Building positive customer relationships and providing assistance when needed.- Operating communication systems to coordinate security efforts and respond to emergencies.- Managing staff to ensure all security protocols are followed.The ideal candidate for this role is a male 10th pass fresher with strong communication skills, basic computer knowledge, and the ability to handle customer interactions professionally. You should be comfortable working in an office environment and able to work full time. Experience in staff management or security systems is a plus.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Support
We are looking for a dedicated Customer Service Manager to join our team in Kolkata. In this role, you will be responsible for overseeing customer service operations and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:- **Supervise Customer Service Team**: Lead and manage a team of customer service representatives to ensure they deliver high-quality support to customers.- **Handle Customer Inquiries**: Address customer questions and complaints promptly, providing clear solutions to enhance their experience.- **Monitor Service Quality**: Assess team performance and service quality, implementing improvements where necessary to meet company standards.- **Train Team Members**: Conduct training sessions for new hires and ongoing training for existing staff to improve their skills and knowledge.- **Gather Customer Feedback**: Collect and analyze feedback from customers to identify areas for improvement in service delivery.Required Skills and Expectations:- **Communication Skills**: You must have strong verbal and written communication abilities, enabling you to interact effectively with customers and your team.- **Problem-Solving Skills**: Being able to quickly identify issues and come up with suitable solutions is crucial in this role.- **Team Leadership**: A positive attitude towards leading and motivating a team will help foster a supportive work environment.- **Customer-Centric Mindset**: You should be dedicated to providing excellent service and ensuring customer satisfaction at all times.- **Basic Computer Proficiency**: Familiarity with basic computer applications is necessary for managing customer records and communications.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Good Communication Skills Customer Relationship Hospitality Manager
ConfidentialHurry up vacancies for Ground staff near airport apply fastConfidential Beldanga, West Bengal via OLX India21 days agoFulltimeNo Degree MentionedApply on OLX IndiaJob descriptionHuge vacancies available for freshers apply fast indigo Airlines near by jobs provide female.Call me for this job golden opportunity for freshers apply fast.Limited company permanent job limited seats for freshers.All India based job provide Apply Fast freshers and experienced candidates call HR.1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006...Report this listingIndigoKolkata Airport Catering Officer Job for Fresher, May 2025Indigo Kolkata, West Bengal via Aviation Dreamer25K a monthFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name Indigo AirlineJob Title Sales Operations CoordinatorJob Location Kolkata, West Bengal, IndiaLast Date Of Application May 2025Interview Location Kolkata, West Bengal, IndiaApplication Process OnlineJob DescriptionsWork closely with various employees of other departments in the same organization.Implement innovative strategies for Operational efficiency, cost control & minimize wastage of food and beverages.Monitor the performance of the Catering Unit assigned to ensure efficiency in operations and meeting the desired targets.Maintain Log books and various other reports viz: books of account. Menu planning, indenting and purchasing, Uplifts and Off Loads.Build and maintain relations with the Catering Unit.Implement marketing plans made by the organization for augmenting the business volume by enhancing brand visibility and implementing business plans/strategies for maximizing profitability & revenue generation.Achieve increased sales and maximize profit in assigned territory.Interact with the Crew / Ground Staff to gather feedback regarding the products/utilities provided.Progress study of various agendas like Food Cost Charts, Cyclic Menus, Breakage Reports, etc
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Good Communication Skills Customer Management Business Understanding Customer Relationship
VistaraVistara Career Cabin Crew at Kolkata in May 2025Vistara Kolkata, West Bengal via Aviation Dreamer55K a monthFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name Indigo Job Title Ground staff Job Location KolkataWalk-in Date May 2025Job DescriptionsWelcome passengers on board and direct them to your seats.Inform passengers of the aircraft safety procedures and ensure that all hand luggage is safely stored away.Including the safety of the safety device and the safety checks, the flight is ...Report this listingAviation DreamerGround Staff Job in Kolkata Airport [Cargo Agent] May 2025Aviation Dreamer Kolkata, West Bengal via Aviation DreamerFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name IndigoJob Title Cargo Agent [Ground Staff]Job Location Kolkata, West Bengal, IndiaLast Date Of Application NAApplication Process OnlineJob DescriptionsCargo shipment handling.Conduct cargo operations in accordance with applicable regulations and standards as laid down in this manual.Ensure proper packing, marking and weight is there on the packet/AWB before acceptance.Ensure cargo is properly manifested as per sales planning.Ensure cargo is dispatched from warehouse properly with all relevant documents.Ensure proper documentation and reports are generated.Ensure proper segregation/ trolley make up are done for flights.Ensure cargo is properly loaded/un-loaded from aircrafts.Ensure proper messages are forwarded to various destinations of location of cargo and documents etc.Ensure incoming cargo is properly segregated and delivered to consignee and ensure proper messages are send of discrepancy if any.Ensure all relevant daily maintenance function of equipments is carried out.Liaison with customs/AAI/CUT Operator and ensure all Govt. Regulations of Customs/AAI/CUT Operator are met.Ensure issuance of carting orders for export cargo and delivery orders addressed to CustomsEnsure that proper booking and reservations for shipments are done on the computerEnsure verification and acceptance of Cargo and rate/ volume are checkedEnsure that Cargo Agents issue correct Airway billsUndertake issuance of Airway bill on behalf of assigned ProductPrepare and execute customs paperwork on behalf of assigned Product, if need beSupervise functions performed by the Ground handling staff on the rampSupervise the work of the loaders and ensure that delegated work is performed in the prescribed manner.Ensure that the Ground support equipments are properly maintained and are meeting the safety standards. Also all assets are kept clean and are in serviceable condition.Ensure that all safety / security and SOPs with regard to Cargo operations are taken care of.Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.
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Communication Ground Operation Airport Operation Airport Cargo Hospitality Executive Hospitality Manager Customer Relationship Customer Management Air Ticketing
We have vacant of 20 opening for hospitality Jobs in Kolkata, Hooghly, Howrah, Purulia, Medinipur, Birbhum, Nadia, Murshidabad, Cooch Behar, Malda, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree Skill Communication, Ground Operation etc. Contact no- 8981841515
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