53

Customer Relationship Manager 12th Pass Fresher Jobs in Kolkata

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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Airport Cargo Customer Relationship Airport Operation Customer Service Customer Support Ground Management Guest Handling Passenger Handling Ground Operation Good Communication Skills Aviation
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This entry-level position is perfect for recent graduates, where you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. **Check-in Support**: Assist passengers during check-in by verifying their travel documents and providing boarding passes, ensuring a seamless start to their journey.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is loaded and unloaded safely and efficiently, while tracking luggage for lost items.3. **Customer Assistance**: Offer friendly support to passengers by answering questions, providing directions, and helping with any travel-related issues to ensure a pleasant airport experience.4. **Safety Protocols**: Implement safety and security measures, ensuring compliance with airport regulations while monitoring the environment for any issues that may arise.5. **Coordination with Teams**: Work collaboratively with other airport personnel, including security, baggage, and ticketing departments, to streamline processes and enhance overall operations.Required Skills:Candidates should have strong communication skills and the ability to handle stressful situations with composure. An upbeat attitude towards customer service is crucial. Basic computer knowledge and attention to detail are essential. A willingness to work in shifts, including weekends and holidays, is also important. No prior experience is necessary, but a positive approach and commitment to teamwork are highly valued.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Patuli Kolkata
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Communication Skills Customer Relationship Airline Operations Conflict Resolution Language Skills Computer Skills Attention to Detail Product Knowledge Sales Skills Teamwork Time Management Customer Service Communication Calm Under Pressure Cultural Awareness Listening Skills Multitasking Problem-solving Resilience Patience Adaptability Organizational Skills Aviation Personality Development Passenger Service Airline Customer Service Empathy Good Communication Skills
We are looking for an Airlines Executive to join our team in Kolkata. This is a full-time position suitable for candidates with 0 to 1 year of experience. The ideal candidate should have completed at least the 10th grade.**Key Responsibilities:**- **Customer Service:** Engage with passengers to provide assistance with flight information, ticket booking, and resolving issues, ensuring a pleasant travel experience.- **Ticketing and Reservations:** Handle the booking and issuance of tickets, updating travel itineraries, and processing cancellations or refunds as needed.- **Flight Coordination:** Assist in coordinating flight schedules, check-in processes, and boarding procedures to ensure smooth airport operations.- **Documentation:** Maintain accurate records of bookings, passenger details, and other relevant information for reporting and operational purposes.- **Communication:** Communicate important flight updates and other announcements to passengers, ensuring they have all necessary information regarding their journey.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. A customer-focused attitude is essential, as is the ability to work in a fast-paced environment. Basic computer skills are necessary for handling reservations and updating flight data. Attention to detail is critical when processing tickets and maintaining records. Flexibility in work hours may be required to accommodate flight schedules, including weekends and holidays. Enthusiasm for the aviation industry will be an added advantage.
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  • Fresher
  • 1.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO
We are looking for enthusiastic and motivated female candidates for the role of Customer Care Executive in Kolkata. This is a full-time, work-from-home opportunity for freshers who have completed their 12th grade.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer calls and messages from customers, helping them with their questions and concerns to ensure a positive experience.- **Provide Product Information:** You will share knowledge about our products and services, helping customers make informed decisions based on their needs.- **Resolve Issues:** You will assist in resolving customer complaints or issues efficiently and professionally, ensuring customer satisfaction.- **Document Customer Interactions:** You will keep accurate records of customer interactions and feedback, helping the team improve service processes.- **Follow Up With Customers:** You will proactively reach out to customers to gather feedback and ensure they are satisfied with the service provided.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, as you will interact with customers regularly. A friendly and patient attitude is essential to handle various customer situations positively. You should be tech-savvy, with a good understanding of computer systems and software. Time management and the ability to work independently are crucial, as this role requires a strong commitment to meet customer needs from home. A basic understanding of customer service principles will be advantageous.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive in Kolkata, you will play a vital role in ensuring a smooth travel experience for passengers. You will be responsible for helping travelers with the boarding process and managing their travel documents efficiently.Key Responsibilities:1. **Check-In Support**: Assist passengers in the check-in process by verifying their travel documents and issuing boarding passes promptly.2. **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving any issues related to boarding.3. **Documentation Management**: Ensure that all travel documents, including boarding passes, are accurate and properly managed to maintain smooth operations.4. **Collaboration**: Work closely with other airport staff and departments to facilitate a seamless boarding process and enhance passenger satisfaction.5. **Safety Compliance**: Follow all safety and security protocols to ensure passenger and airport safety during the boarding process.Required Skills and Expectations:We seek individuals who possess good communication skills and the ability to work well under pressure. You should be detail-oriented and able to handle multiple tasks simultaneously. Punctuality and a professional appearance are essential, as you will be the first point of contact for many passengers. A positive attitude and a willingness to help others will contribute to your success in this role. Flexibility to work different shifts, including weekends and holidays, is also required.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls
We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.**Key Responsibilities:**- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.
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Back Office Assistant - Full Time - Freshers

Moglie E-world Export-import Pvt Ltd

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • New Market Area Kolkata
Customer Relationship General Office Management Communication System Customer Calling Back Office Sales Followups Communication Skills
We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in our systems, ensuring information is current and accessible.- **Documentation:** Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- **Communication:** Handle communication with other departments and clients, supporting team members and improving workflow.- **Inventory Management:** Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- **Routine Administrative Tasks:** Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.**Required Skills and Expectations:**Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Female
  • Kolkata
MS Excel Customer Relationship Microsoft Office Data Management Basic Computers Administrative Skills Followups
In this role as an Office Assistant in Kolkata, you will play a vital part in ensuring our daily office operations run smoothly. **Key Responsibilities:**- **Administrative Support:** Assist in managing daily administrative tasks like filing, scanning documents, and maintaining office supplies to keep the office organized and efficient.- **Communication Handling:** Respond to phone calls and emails, and direct inquiries to the appropriate team members, ensuring clear and timely communication within the office.- **Scheduling:** Help in scheduling meetings and appointments, coordinating calendars, and organizing meeting spaces to maximize productivity.- **Data Entry:** Accurately input and maintain data in company databases and spreadsheets, ensuring that all information is current and correctly recorded.- **Visitor Assistance:** Welcome and assist guests and clients by providing them with necessary information and directing them to the right personnel.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and effectively, both in writing and verbally, to engage with colleagues and clients.- **Organizational Skills:** Strong organizational abilities are essential to manage multiple tasks and maintain an orderly work environment.- **Attention to Detail:** You must show a keen attention to detail to ensure accurate data entry and document management.- **Basic Computer Skills:** A good understanding of Microsoft Office and other office software is required for efficient task execution.- **Team Player:** You should be able to work collaboratively with others and be open to help wherever necessary to ensure team success. This is an excellent opportunity for someone at the beginning of their career or looking for practical office experience.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Kolkata
Branch Sales Insurance Sales Team Coordinator Customer Relationship Customer Management
Job Role - Branch Manager Company - ICICI PRUDENTIAL LIFE INSURANCE EXPERIENCE - Freshers & ExperiencedEligibility Criteria - 12th pass Skills - Sales, Insurance Sales, Client Handling, Good Communication Skills required.Salary & Befinits - Fixed salary + Attractive Incentive + PF + Gratuity. Annual CTC upto 4.5 Lakhs
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Central Kolkata
Basic Computers Good Communication Sales Process Customer Service Customer Relationship Interpersonal Skills Team Management Skills
We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Computer Operations Recruitment Development
As a Back Office Manager, you will play a vital role in ensuring smooth operations within our office environment. Your main focus will be on supporting the team with administrative tasks while maintaining an organized workflow.- **Manage Administrative Tasks**: Handle everyday administrative duties, ensuring that all paperwork and records are kept up to date and accessible.- **Coordinate Office Activities**: Assist in organizing office activities such as meetings, events, and schedules, making sure all necessary arrangements are made for their success.- **Monitor Inventory**: Keep track of office supplies and inventory, promptly ordering when necessary to avoid shortages and ensure a well-stocked office.- **Support Team Communication**: Facilitate communication between departments, ensuring everyone is informed about updates, changes, and important information.- **Oversee Data Entry**: Ensure accurate data entry into company systems, maintaining data integrity and confidentiality at all times.To be successful in this position, you should have excellent organizational skills and attention to detail. Strong communication skills are important for collaborating with colleagues and ensuring tasks are completed efficiently. Familiarity with basic computer programs, such as word processing and spreadsheet software, is beneficial. As a fresher, a positive attitude and willingness to learn will also be key traits for this role. You should be able to work effectively in a team and adapt to changing priorities within a fast-paced office environment.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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  • 0 - 2 yrs
  • Kolkata
Communication Presentation Skills Customer Relationship Time Management Negotiation Skills Patience and Persistence
We are looking for a motivated Recruitment Consultant to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their career in recruitment and talent acquisition.The key responsibilities of the Recruitment Consultant include:- **Sourcing Candidates**: You will identify and reach out to potential candidates through various platforms, ensuring a diverse and qualified talent pool.- **Conducting Interviews**: You will engage with candidates through phone and face-to-face interviews to assess their qualifications and fit for various roles.- **Building Relationships**: You will establish strong connections with both clients and candidates, understanding their needs and enhancing their experience throughout the recruitment process.- **Managing Job Listings**: You will post job advertisements on different platforms and handle inquiries from interested candidates.- **Assisting with Client Meetings**: You will support senior consultants in meeting clients to understand their recruitment requirements and provide updates on candidate status.To be successful in this role, candidates should have excellent communication skills and the ability to work well with others. A keen interest in recruitment and the HR industry is essential. Additionally, being organized and detail-oriented will help ensure that recruitment processes run smoothly. A positive attitude, eagerness to learn, and a proactive approach are qualities we highly value. Experience is not necessary, making this an excellent opportunity for recent school graduates.
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Customer Calling Computer Skills Communication Skills
As a Back Office Assistant, you will play a vital role in supporting the day-to-day operations of our organization. Your main responsibilities will include:- **Data Entry:** Accurately input and maintain company data in computer systems, ensuring information is up-to-date and organized for easy retrieval.- **Filing and Record Keeping:** Organize and manage physical and digital files, making it easy for team members to access important documents as needed.- **Customer Support:** Assist in responding to customer inquiries via email or phone, providing accurate information and addressing concerns to promote a positive experience.- **Inventory Management:** Help track office supplies and equipment, ensuring that necessary materials are always available for smooth operations.- **Scheduling and Coordination:** Assist with scheduling meetings and coordinating office activities, helping to keep the workplace organized and efficient.To be successful in this role, you should have the following skills and expectations:- **Attention to Detail:** A strong focus on accuracy is essential for managing data and records reliably.- **Communication Skills:** Clear spoken and written communication abilities are important for interacting with customers and team members.- **Basic Computer Skills:** Proficiency in Microsoft Office and basic computer software is expected to perform daily tasks effectively.- **Organizational Skills:** The ability to prioritize tasks and manage time effectively will help you thrive in this dynamic environment.- **Team Player:** You should be willing to collaborate with others and contribute to a positive work atmosphere. This full-time position requires a 12th pass qualification and is suitable for freshers looking to start their careers in a professional setting.
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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  • Fresher
  • 3.8 Lac/Yr
  • Around Kolkata
Customer Relationship Corporate Sales Calling
Hiring for Life insurance company as a Premier Financial experts...Job profile - Sales & Business Development & Team Management.Payout 15k - 35k + Incentives + PF& ESI Qualification - H.S & AboveAge limit - 25 to 70NO CONSULTANCY..Direct hiring..
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Customer Representative Jobs For Freshers - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Handling Customer Care Customer Management
As a Customer Representative, you will be responsible for handling customer inquiries through various communication channels such as phone, email, or chat. You will assist customers with product information, order status, issue resolution, and ensure a positive customer experience.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints effectively, escalating complex issues to the appropriate department, maintaining accurate customer records, and achieving customer satisfaction goals.To excel in this role, you need excellent communication skills, both verbal and written, strong problem-solving abilities, customer service orientation, patience, and a positive attitude. A 12th pass qualification is required for this entry-level position, and although experience is not mandatory, willingness to learn and adapt to customer needs is essential. This full-time position based in Kolkata expects you to work from the office, so punctuality and attendance are crucial for success in this role.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Corporate Sales Retail Sales Channel Sales Strategic Communication Management Skills Direct Sales Field Sales
- Responsible for prospecting new customers: The Field Sales Executive will be required to identify and reach out to potential customers in the Kolkata area to expand the customer base.- Conduct product demonstrations: The candidate should be able to demonstrate the features and benefits of the products to potential customers in a clear and engaging manner.- Close sales deals: The Field Sales Executive is responsible for persuading customers to make purchases and close sales deals successfully.- Build and maintain strong customer relationships: It is important for the candidate to establish good relationships with customers to encourage repeat business and referrals.- Meet sales targets: The candidate will be expected to meet monthly and quarterly sales targets set by the company to drive revenue growth.Skills and Expectations:- Strong communication skills: The candidate should have excellent verbal communication skills to effectively communicate with customers and make sales pitches.- Persuasion skills: The candidate should be able to persuade customers to make purchases and close sales deals successfully.- Self-motivated: The candidate should be self-driven and motivated to achieve and exceed sales targets.- Ability to work independently: The candidate should be able to work independently and manage their time effectively while working from home.- Willingness to travel: The candidate should be willing to travel within Kolkata to meet with customers and conduct product demonstrations.
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Interview For Floor Manager || 12th Pass - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Professional Communication Grooming Customer Relationship Floor Management Good Communication Skills
A hotel Floor Manager oversees daily operations, ensuring top-notch guest service, staff supervision, and operational efficiency by managing staff, handling complaints, maintaining standards, coordinating departments (like housekeeping/kitchen), and enforcing policies for a seamless guest experience and well-run floor. They are the crucial link between frontline staff and management, focusing on cleanliness, staff training, and resolving immediate issues. Key Responsibilities:Guest Experience:Ensure prompt, courteous, and efficient service for all guests.Address and resolve guest complaints and issues effectively.Monitor satisfaction and gather feedback for improvement.Maintain high standards of cleanliness and presentation on the floor.Staff Management:Supervise, train, mentor, and motivate floor staff (room attendants, servers, etc.).Assign tasks, create schedules, and monitor performance.Enforce company policies, dress codes, and operational procedures.Handle disciplinary actions and performance coaching.Operations & Coordination:Oversee daily activities and service flow in specific areas (restaurant, hotel floor).Coordinate with other departments (kitchen, housekeeping, maintenance) for smooth operations.Manage inventory, supplies, and ensure proper stock levels.Maintain health, safety, and sanitation compliance.Complete reports, logs, and handle administrative tasks like payroll.Leadership & Communication:Act as a liaison between staff and senior management.Conduct regular staff meetings.Demonstrate strong leadership, problem-solving, and communication skills.
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Fresher hiring for Security Assistant

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 4.8 Lac/Yr
  • Dumdum Kolkata
Communication Computer Customer Relationship Communication System Staff Management
As a Security Assistant in Dumdum Kolkata, you will be responsible for ensuring the safety and security of the premises. This includes monitoring CCTV cameras, patrolling the area, and responding to any security incidents.Key responsibilities:- Communicating effectively with colleagues and visitors to the premises.- Using computer systems to log security incidents and maintain accurate records.- Building positive customer relationships and providing assistance when needed.- Operating communication systems to coordinate security efforts and respond to emergencies.- Managing staff to ensure all security protocols are followed.The ideal candidate for this role is a male 10th pass fresher with strong communication skills, basic computer knowledge, and the ability to handle customer interactions professionally. You should be comfortable working in an office environment and able to work full time. Experience in staff management or security systems is a plus.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Marshalling Baggage Handling Baggage Claim Passenger Assistance Boarding Procedures Gate Operations Customer Service Lost and Found Procedures Multitasking Safety Regulations Security Procedures Teamwork Time Management Problem Solving Communication Skills Attention to Detail Computer Skills Conflict Resolution Emergency Response Flight Check-in Customer Relationship Airline Operations Ground Operation Airport Operation Airline Customer Service
We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, your primary role is to enhance the travel experience for airport guests. You will be the face of the airport, ensuring all passengers receive excellent service and support throughout their journey.**Key Responsibilities:**- **Welcoming Guests:** Greet arriving guests warmly and assist them with their inquiries, ensuring they feel valued and comfortable as they enter the airport.- **Providing Information:** Offer clear and accurate information about flight schedules, gate assignments, and airport facilities, helping guests navigate the airport with ease.- **Assisting with Issues:** Respond promptly to any guest concerns or issues, such as lost luggage or missed connections, and take appropriate actions to resolve these matters efficiently.- **Coordinating Services:** Work closely with other airport staff and departments to coordinate services such as wheelchair assistance or lounge access, ensuring a smooth and enjoyable experience for all passengers.- **Maintaining Cleanliness:** Monitor and maintain cleanliness in guest areas, ensuring a pleasant environment that reflects the airport's standards.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with guests and addressing their needs effectively.- A friendly and approachable demeanor is important to create a welcoming atmosphere for travelers.- Basic knowledge of customer service principles and a willingness to learn in a fast-paced environment.- Ability to work both independently and as part of a team, collaborating with different departments as needed.- Flexibility to work varying shifts, including weekends and holidays, to accommodate the airport's operational needs.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Retention Team Building Team Coordinator Team Manager Customer Management Customer Relationship Business Development
Job Title - Business Development Manager Company - Aditya Birla Capital Eligibility Criteria - Freshers & ExperiencedSkills - Good Communication Skills, Customer focused approach, Strong relationship building abilitiesCompensation & Benefits - Fixed salary + Attractive Incentives + PF . Annual CTC upto 4.5 lakhs
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Management Customer Retention Team Building Team Coordinator HNI Acquisition Customer Relationship Negotiation Skills
Job Title - Relationship Manager Company - Bank of Baroda IFL Location - Park Street Employment Type-Full Time Required Skills - Strong relationship building & networking abilities Salary & Benefits : Fixed salary + performance based incentives + PF, CTC upto 4.5 Lakhs
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- **Greeting Guests:** Welcome arriving guests with a warm smile and friendly attitude, making them feel comfortable as they start their journey.- **Providing Information:** Answer questions about airline services, travel procedures, and airport facilities to help guests navigate the airport easily.- **Assisting with Check-In:** Help guests with the check-in process by guiding them through self-service kiosks or direct check-in counters, ensuring a smooth process.- **Managing Queries and Complaints:** Address guest concerns and complaints promptly and courteously, working to resolve issues to enhance guest satisfaction.- **Coordinating with Airlines:** Collaborate with airline staff to stay informed about flight schedules, delays, and gate changes, ensuring guests receive accurate information.- **Maintaining Cleanliness:** Ensure that the waiting areas and guest service areas are clean and organized, contributing to a pleasant environment.Required skills and expectations for this role include:- **Effective Communication:** You should be able to communicate clearly and confidently with guests, both verbally and in writing.- **Customer Service Skills:** A good understanding of customer service principles and the ability to remain calm under pressure is essential.- **Team Player:** You should work well with others, as collaboration with various teams is key to providing excellent service.- **Attention to Detail:** Being detail-oriented will help you manage guest requests and needs effectively.- **Basic Computer Skills:** Familiarity with basic computer operations is necessary to assist with electronic check-in systems and information retrieval. This position is ideal for someone looking to start a career in the hospitality or customer service industries.
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Good Communication Skills Customer Relationship Hospitality Manager
ConfidentialHurry up vacancies for Ground staff near airport apply fastConfidential Beldanga, West Bengal via OLX India21 days agoFulltimeNo Degree MentionedApply on OLX IndiaJob descriptionHuge vacancies available for freshers apply fast indigo Airlines near by jobs provide female.Call me for this job golden opportunity for freshers apply fast.Limited company permanent job limited seats for freshers.All India based job provide Apply Fast freshers and experienced candidates call HR.1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006...Report this listingIndigoKolkata Airport Catering Officer Job for Fresher, May 2025Indigo Kolkata, West Bengal via Aviation Dreamer25K a monthFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name Indigo AirlineJob Title Sales Operations CoordinatorJob Location Kolkata, West Bengal, IndiaLast Date Of Application May 2025Interview Location Kolkata, West Bengal, IndiaApplication Process OnlineJob DescriptionsWork closely with various employees of other departments in the same organization.Implement innovative strategies for Operational efficiency, cost control & minimize wastage of food and beverages.Monitor the performance of the Catering Unit assigned to ensure efficiency in operations and meeting the desired targets.Maintain Log books and various other reports viz: books of account. Menu planning, indenting and purchasing, Uplifts and Off Loads.Build and maintain relations with the Catering Unit.Implement marketing plans made by the organization for augmenting the business volume by enhancing brand visibility and implementing business plans/strategies for maximizing profitability & revenue generation.Achieve increased sales and maximize profit in assigned territory.Interact with the Crew / Ground Staff to gather feedback regarding the products/utilities provided.Progress study of various agendas like Food Cost Charts, Cyclic Menus, Breakage Reports, etc
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Communication Ground Operation Airport Operation Airport Cargo Hospitality Executive Hospitality Manager Customer Relationship Customer Management Air Ticketing
We have vacant of 20 opening for hospitality Jobs in Kolkata, Hooghly, Howrah, Purulia, Medinipur, Birbhum, Nadia, Murshidabad, Cooch Behar, Malda, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree Skill Communication, Ground Operation etc. Contact no- 8981841515
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Good Communication Skills Customer Management Business Understanding Customer Relationship
VistaraVistara Career Cabin Crew at Kolkata in May 2025Vistara Kolkata, West Bengal via Aviation Dreamer55K a monthFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name Indigo Job Title Ground staff Job Location KolkataWalk-in Date May 2025Job DescriptionsWelcome passengers on board and direct them to your seats.Inform passengers of the aircraft safety procedures and ensure that all hand luggage is safely stored away.Including the safety of the safety device and the safety checks, the flight is ...Report this listingAviation DreamerGround Staff Job in Kolkata Airport [Cargo Agent] May 2025Aviation Dreamer Kolkata, West Bengal via Aviation DreamerFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name IndigoJob Title Cargo Agent [Ground Staff]Job Location Kolkata, West Bengal, IndiaLast Date Of Application NAApplication Process OnlineJob DescriptionsCargo shipment handling.Conduct cargo operations in accordance with applicable regulations and standards as laid down in this manual.Ensure proper packing, marking and weight is there on the packet/AWB before acceptance.Ensure cargo is properly manifested as per sales planning.Ensure cargo is dispatched from warehouse properly with all relevant documents.Ensure proper documentation and reports are generated.Ensure proper segregation/ trolley make up are done for flights.Ensure cargo is properly loaded/un-loaded from aircrafts.Ensure proper messages are forwarded to various destinations of location of cargo and documents etc.Ensure incoming cargo is properly segregated and delivered to consignee and ensure proper messages are send of discrepancy if any.Ensure all relevant daily maintenance function of equipments is carried out.Liaison with customs/AAI/CUT Operator and ensure all Govt. Regulations of Customs/AAI/CUT Operator are met.Ensure issuance of carting orders for export cargo and delivery orders addressed to CustomsEnsure that proper booking and reservations for shipments are done on the computerEnsure verification and acceptance of Cargo and rate/ volume are checkedEnsure that Cargo Agents issue correct Airway billsUndertake issuance of Airway bill on behalf of assigned ProductPrepare and execute customs paperwork on behalf of assigned Product, if need beSupervise functions performed by the Ground handling staff on the rampSupervise the work of the loaders and ensure that delegated work is performed in the prescribed manner.Ensure that the Ground support equipments are properly maintained and are meeting the safety standards. Also all assets are kept clean and are in serviceable condition.Ensure that all safety / security and SOPs with regard to Cargo operations are taken care of.Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are seeking a Back Office Officer to join our team in Salt Lake. This role is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade. The Back Office Officer will support various administrative and operational tasks in a full-time office setting.**Key Responsibilities:**- **Data Entry:** Accurately input and update information in company databases, ensuring records are current and correct.- **Documentation Handling:** Organize and file important documents, making sure they are easily accessible for team members when needed.- **Customer Support:** Assist in responding to customer inquiries and resolving issues by ensuring timely communication and support.- **Inventory Management:** Track inventory levels of office supplies and request replenishment as necessary, maintaining a well-stocked workspace.- **Report Generation:** Prepare and maintain reports regarding daily operations, helping management to assess productivity and identify areas for improvement.**Required Skills and Expectations:**- Strong attention to detail and accuracy in completing tasks, as this role involves handling important data and documents.- Good communication skills to effectively interact with team members and customers, ensuring clarity and professionalism.- Basic proficiency in computer applications, particularly in MS Office, to support data entry and report preparation.- Ability to work in a team-oriented environment while managing assigned tasks independently.- Strong organizational skills to manage multiple responsibilities efficiently and maintain workflow.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Calcutta Greens Kolkata
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Support
We are looking for a dedicated Customer Service Manager to join our team in Kolkata. In this role, you will be responsible for overseeing customer service operations and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:- **Supervise Customer Service Team**: Lead and manage a team of customer service representatives to ensure they deliver high-quality support to customers.- **Handle Customer Inquiries**: Address customer questions and complaints promptly, providing clear solutions to enhance their experience.- **Monitor Service Quality**: Assess team performance and service quality, implementing improvements where necessary to meet company standards.- **Train Team Members**: Conduct training sessions for new hires and ongoing training for existing staff to improve their skills and knowledge.- **Gather Customer Feedback**: Collect and analyze feedback from customers to identify areas for improvement in service delivery.Required Skills and Expectations:- **Communication Skills**: You must have strong verbal and written communication abilities, enabling you to interact effectively with customers and your team.- **Problem-Solving Skills**: Being able to quickly identify issues and come up with suitable solutions is crucial in this role.- **Team Leadership**: A positive attitude towards leading and motivating a team will help foster a supportive work environment.- **Customer-Centric Mindset**: You should be dedicated to providing excellent service and ensuring customer satisfaction at all times.- **Basic Computer Proficiency**: Familiarity with basic computer applications is necessary for managing customer records and communications.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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