Customer Relationship Manager Fresher Jobs in Kolkata

Office Assistant Job Role in Axis Bank Ltd.An Office Assistant in Axis Bank generally supports daily branch operations, documentation, customer assistance, and administrative work. However, the exact responsibilities depend on the official job title and whether the position is on the bank's payroll or a third-party payroll.Job responsibilities- Office Administration: Maintain office files, registers, records, and documents.- Customer Support: Guide customers to the appropriate department or banking counter.- Documentation: Assist with application forms, KYC documents, photocopies, and document verification support.- Data Entry: Enter customer and operational information into authorized systems.- Branch Support: Help banking staff with routine administrative and operational tasks.- Record Management: Maintain and organize physical and digital records.- Communication: Coordinate with branch employees and communicate routine information to customers.- Office Maintenance Coordination: Ensure stationery and other office supplies are available.Eligibility criteria (typical)- Qualification: Higher Secondary (10+2) or Graduate, depending on the vacancy.- Experience: Freshers may be eligible for some positions.- Skills: Basic computer knowledge, MS Word, Excel, data entry, and communication skills.- Age limit: As specified in the official vacancy.- Gender: As specified in the recruitment notice.

We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Greeting Guests: Welcome arriving guests with a warm smile and friendly attitude, making them feel comfortable as they start their journey.- Providing Information: Answer questions about airline services, travel procedures, and airport facilities to help guests navigate the airport easily.- Assisting with Check-In: Help guests with the check-in process by guiding them through self-service kiosks or direct check-in counters, ensuring a smooth process.- Managing Queries and Complaints: Address guest concerns and complaints promptly and courteously, working to resolve issues to enhance guest satisfaction.- Coordinating with Airlines: Collaborate with airline staff to stay informed about flight schedules, delays, and gate changes, ensuring guests receive accurate information.- Maintaining Cleanliness: Ensure that the waiting areas and guest service areas are clean and organized, contributing to a pleasant environment.Required skills and expectations for this role include:- Effective Communication: You should be able to communicate clearly and confidently with guests, both verbally and in writing.- Customer Service Skills: A good understanding of customer service principles and the ability to remain calm under pressure is essential.- Team Player: You should work well with others, as collaboration with various teams is key to providing excellent service.- Attention to Detail: Being detail-oriented will help you manage guest requests and needs effectively.- Basic Computer Skills: Familiarity with basic computer operations is necessary to assist with electronic check-in systems and information retrieval. This position is ideal for someone looking to start a career in the hospitality or customer service industries.

We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. Customer Support: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. Issue Resolution: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. Product Knowledge: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. Feedback Collection: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. Team Collaboration: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.

We are looking for a dedicated Ground Staff Supervisor to manage and oversee our ground staff operations in Kolkata. This role is essential for ensuring smooth operations at the airport and enhancing the overall passenger experience.Key Responsibilities:- Supervise Ground Staff: Oversee day-to-day activities of ground staff to ensure they are performing their tasks efficiently and effectively.- Coordinate Operations: Collaborate with different teams to ensure seamless coordination of all ground operations, including check-in, baggage handling, and boarding.- Training and Development: Assist in training new staff members, helping them understand the procedures and responsibilities they need to follow.- Customer Service: Address passenger inquiries and concerns, ensuring that high levels of customer service are maintained at all times.- Maintain Safety Standards: Enforce safety regulations and protocols among the ground staff to ensure a secure working environment.Required Skills and Expectations:- Educational Qualification: A minimum of 12th-grade education is required. - Experience: While 0-2 years of experience is preferred, a fresh candidate with a willingness to learn will also be considered.- Strong Communication: Must possess good communication skills to interact with both staff and passengers effectively.- Team Player: Ability to work collaboratively with different teams to achieve common goals.- Problem-Solving Skills: Demonstrated ability to handle challenges and resolve issues promptly while maintaining professionalism. If you are passionate about the aviation industry and enjoy a dynamic work environment, we invite you to apply.

Airline Ground Staff - Job DescriptionPosition: Airline Ground StaffSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and baggage services.Issue boarding passes and provide flight-related information.Handle passenger queries, requests, and complaints professionally.Assist with baggage check-in, collection, and related issues.Coordinate with airport security, airline teams, and ground-handling staff.Guide passengers to boarding gates and other airport facilities.Assist elderly passengers and passengers requiring special assistance.Support flight arrivals and departures to ensure smooth operations.Maintain passenger records and complete required documentation.Follow airline safety, security, and customer-service procedures.EligibilityMinimum 10+2 / equivalent qualification.Good communication and customer-service skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work under pressure and in a team.Willingness to work rotational shifts, weekends, and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and applicable allowances.

As a Cargo Manager, you will be responsible for overseeing the shipment and handling of goods in Kolkata, India. Your key responsibilities will include coordinating logistics, ensuring timely delivery of cargo, managing inventory, and liaising with suppliers and carriers. You will be required to have strong organizational skills, attention to detail, and good communication abilities. A graduate degree is required for this full-time position, and freshers are welcome to apply. The role will be based in an office setting, requiring you to work closely with a team to ensure efficient operations.

ConfidentialHurry up vacancies for Ground staff near airport apply fastConfidential Beldanga, West Bengal via OLX India21 days agoFulltimeNo Degree MentionedApply on OLX IndiaJob descriptionHuge vacancies available for freshers apply fast indigo Airlines near by jobs provide female.Call me for this job golden opportunity for freshers apply fast.Limited company permanent job limited seats for freshers.All India based job provide Apply Fast freshers and experienced candidates call HR.1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006...Report this listingIndigoKolkata Airport Catering Officer Job for Fresher, May 2025Indigo Kolkata, West Bengal via Aviation Dreamer25K a monthFulltimeNo Degree MentionedApply on Aviation DreamerJob descriptionCompany Name Indigo AirlineJob Title Sales Operations CoordinatorJob Location Kolkata, West Bengal, IndiaLast Date Of Application May 2025Interview Location Kolkata, West Bengal, IndiaApplication Process OnlineJob DescriptionsWork closely with various employees of other departments in the same organization.Implement innovative strategies for Operational efficiency, cost control & minimize wastage of food and beverages.Monitor the performance of the Catering Unit assigned to ensure efficiency in operations and meeting the desired targets.Maintain Log books and various other reports viz: books of account. Menu planning, indenting and purchasing, Uplifts and Off Loads.Build and maintain relations with the Catering Unit.Implement marketing plans made by the organization for augmenting the business volume by enhancing brand visibility and implementing business plans/strategies for maximizing profitability & revenue generation.Achieve increased sales and maximize profit in assigned territory.Interact with the Crew / Ground Staff to gather feedback regarding the products/utilities provided.Progress study of various agendas like Food Cost Charts, Cyclic Menus, Breakage Reports, etc

We have vacant of 20 opening for hospitality Jobs in Kolkata, Hooghly, Howrah, Purulia, Medinipur, Birbhum, Nadia, Murshidabad, Cooch Behar, Malda, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree Skill Communication, Ground Operation etc. Contact no- 8981841515