Customer Care Assistant Graduate Jobs in Jaipur

Responsible for managing customer relationships, handling queries and follow-ups, coordinating with internal teams, and ensuring a smooth and positive customer experience. The role also involves maintaining customer records, tracking interactions, resolving concerns, and supporting customer retention and satisfaction.Interested candidate can call or wtsapp on 9358878090Email us : hr@modigroups.in

HR officers hire, support and train employees for various roles at an organisation. They help department managers recruit qualified candidates and perform several administrative functions . we want to hire atleast 2 employee

Customer Care ExecutiveLocation: JaipurType: Full-timeAbout the CompanyFine Acers Private Limited has emerged as a leading developer based in Jaipur, Rajasthan,and is Indias fastest-growing and most versatile resort development company. We offer someof the most sought-after luxury destinations, operated by international hospitality brands, atexotic locations worldwide.With over 15 years of experience in real estate and hospitality, our passion for creatinglifelong income opportunities for investors has driven us to introduce a revolution in theluxury resort space.The companys vision is to establish itself as a prominent player in the hotel and resortindustry by acquiring and developing approximately 5,000 keys across properties by 2030.As a leading luxury resort investment company, Fine Acers is dedicated to providing itsinvestors with unparalleled value and peace of mind. The benefits of investing with FineAcers include: Property appreciation with robust and consistent cashback returns Annualcomplimentary stays at our luxurious resorts Theprivilege of hosting major event (including destination weddingaccommodation, venue and lawn only) at our resorts once in a lifetime without anyadditional charge of hiring venue. Hassle-free property maintenance with zero maintenance chargesFine Acers pioneered the sale-leaseback model for resort properties and has expanded itspresence across diverse destinations. From the regal charm of Jaipur, the enchantinglandscapes of Udaipur and Jawai, and the spiritual ambience of Pushkar, to the scenic beautyof Coorg- known as the Scotland of India- our resorts offer unparalleled luxury andinvestment potential.Our Luxury Destinations Include: TheWyndhamGrand,Jaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Jawai RegentaResort by Royal Orchid, Pushkar KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Udaipur TheResort, Udaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Coorg KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Goa TheAme,SakleshpurAbout the RoleFine Acers is hiring a Customer Care Executive who can deliver exceptional service, buildstrong client relationships, and play a pivotal role in creating memorable customerexperiences. This role is ideal for someone who thrives on meaningful conversations,understands high-touch service, and can convert interest into trust and trust into action.Youll be the voice of Fine Acers, helping shape how customers perceive our brand andofferings.Key Responsibilities Serveas the first point of contact for prospective and existing customers,primarily via phone calls. Engage inbound leads and initiate outbound calls to promote Fine Acersloyalty programs and offerings. Convert interest into action with a focus on repeat purchases, upsells, andlong-term customer relationships. Educate customers about the value and exclusivity of Fine Acers offeringsand lifestyle experiences. Maintain detailed call logs, track lead stages, and update the CRM withrelevant insights. Meetandexceed weekly and monthly conversion and loyalty sales targets. Provide customer feedback to internal teams to help improve offerings,communication, and experiences. Assist in the optimization of calling scripts and engagement flows based oncustomer response patterns.What We are Looking For 1 - 3 years of experience in customer service, inside sales, or telemarketingwith a strong sales orientation. Proven ability to convert leads, handle objections, and close conversationswith outcomes. Excellent verbal communication in English (additional languages are a plus). Comfort with CRM tools, call tracking systems, and structured follow-ups. Empathyfor the customer, but a drive for results. Ability to operate in a fast-moving, early-stage company where processesare still evolving. Background in luxury, real estate, travel, hospitality, or lifestyle products is astrong advantage.

We are seeking a proactive and empathetic Customer Support Executive to manage customer queries, resolve issues, and ensure a seamless post-sales experience. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to handle pressure professionally.Key ResponsibilitiesHandle incoming customer queries via phone, email, WhatsApp, and other platforms.Provide accurate information about products, services, warranties, and return policies.Coordinate with internal teams (warehouse, service, R&D) to resolve customer issues.Maintain detailed records of customer interactions, complaints, and resolutions.Follow up with customers to ensure their issues are resolved and they are satisfied.Support order tracking, replacement, and refund-related queries.Manage CRM software for logging support tickets and updating status.Escalate complex issues to the relevant departments promptly.Share weekly reports on customer satisfaction and support metrics.Assist in collecting customer feedback and suggesting process improvements.Required SkillsStrong communication and interpersonal skills (Hindi & English mandatory).Patience and problem-solving attitude.Familiarity with CRM tools, ticketing software, and MS Office.Ability to multitask and work under pressure.Basic knowledge of e-commerce and logistics will be a plus.QualificationBachelors degree in any field.Minimum 1 year of experience in a customer service / support role preferred.Salary & BenefitsSalary: 25,000 per monthOpportunity to work with a growing D2C brand.Friendly work culture.Performance-based incentives.

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.

Opening for Customer Support ExecutiveLocation - Jaipur Experience (Fresher - 3 yrs)SkillsCustomer servicesCustomer SupportCustomer careEducationAny Graduate

Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required

We are seeking a dedicated and enthusiastic female Chat Process Executive to join our team at SRAS. The ideal candidate will have excellent written communication skills in English and will be responsible for handling customer queries, resolving issues, and providing accurate information through chat support.Job Responsibilities:Handle customer queries and concerns via chat in a professional and timely manner.Provide accurate information about products and services.Ensure high levels of customer satisfaction by offering proactive support and solutions.Maintain and update customer records as required.Collaborate with other team members to resolve complex issues.

Hiring for international MNC BPO. Looking for candidates with excellent communication skills both in Verbal and Written. Salary 26k CTC upto 34K CTC. Hiring for the location Jaipur, Rajasthan

Hiring for international MNC BPO. Looking for candidates with excellent communication skills both in Verbal and written. Salary 26k CTC upto 34K CTC. Hiring for the location Jaipur, Rajasthan

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

We are looking for young and dynamic representatives to speak to the customers of our clients based in USA. This job is for the go getters, who looks for the challenges and meets the target to achieve their goals The job is for the people who has positive approach toward the job responsibilities provided, Also, open to learnings for betterment of the project

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Key Responsibilities:Dedicated Candidates are required for handling International Inbound calls.The Major job role will be to answer incoming calls from customers who want to place ordersRespond to inquiries, and provide general information.You will be a part of the contact team that believes in Delivering Joy.Through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phoneRequirements:Should be a graduate (not a constraint for deserving candidate) , must have international voice experience of minimum 3 year in reputed International BPO , flair for customer service , Excellent upselling skills,

Job Role & Responsibilities : Connecting to customers through calls. Listen & resolve customer complaints. Generate leads, references by maintain great customer relationships. Maintain databases and provide daily, weekly and monthly reports.Education : Graduate in any disciplineExperience : 1 years in Customer Support DomainBehavioral Skills: Excellent communication skills Good listening Problem solving Confidence Positive attitude Hard workingTechnical SkillsUse of MS excelFamiliar with CRM and Software

Respond to customer queries in a timely and accurate way, via phone, email, chat, and other channels. Verification of customer's orders with its purchased product and address with pin code Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide timely resolution Gather customer feedback and share it with our Product, Sales, and Marketing teams Coordinate with Delivery Partners for arranging timely delivery of products

We are Hiring Quality Analysis Verifier for one of our leading client at Gurgaon & Jaipur.Eligibility:--Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper quality analyst in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone

Urgent Requirement For BPO(International BPO Process)Job Location:- Jaipur , RajasthanSite- Sitapura , mansarovar and Malviye Nagar Process- Chat/Voice Process, (Work From Office)Salary Slabs:- 12k to 27k ctc (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary )Shifts- Rotational Shifts, 24*75.5 Working Days-No Cab Facility, Candidates Have To Commute By Their Own (Company Will Reimburse Rs 100 Per Day)-Graduates, Undergraduates (Freshers And Experienced), All Can Be HiredSkills Required:-*Excellent Communication Skill Required*Light On Accent*Computer Proficient*Average Typing*Excellent In Verbal And Written Communication (Outstanding Comms)*High On Tenses And Grammar No MTITraining Period: 30- 45 Days (Paid)Benefits:--Travel Allowance Rs 100/Day-15 Days Accommodation-Rs 10000 Relocation Bonus (Out Of Rajasthan Only)-Can Source From PAN India However, Candidates Need To Commute Within 72 HoursInterview Process-HR Round- TelephonicOps Round- Video Call Only and Only WORK FROM OFFICEHappy Hiring!#internationalbpo #bpojobs #teleperformance # #hiring #job # #jobs #work #fresher #communication #freshers #recruitment #urgnentopening #immidiatejoiner #fresherjobs #jobfair2022 #internationalprocess HR Ayushi Mandhana