Customer Care

Femora India Pvt Ltd

Respond to customer queries in a timely and accurate way, via phone, email, chat, and other channels.

Verification of customer's orders with its purchased product and address with pin code

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide timely resolution

Gather customer feedback and share it with our Product, Sales, and Marketing teams

Coordinate with Delivery Partners for arranging timely delivery of products

Experience : 0 - 3 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Care

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India