Customer Care Assistant Graduate Fresher Jobs in Bangalore

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

Taking/Handling Inbound Customer calls, Outbound calls, Emails2. Listening to and understanding the customers requirements3. Provide product / service details & benefits to Customers4. Providing end to end solutions to the customer 5. Asking the correct questions probing and prompting the customer wherever required6. Timely and accurate capturing all the information given by the customer 7. Timely follow up with as per Escalation matrix till closure8. Staying current with knowledge of products/ processes & services 9. Ensure full adherence to all the quality parameters and SOP10. Cooperate with other Team members, SMEs and Team Leaders.11. Ensure 100% adherence to schedule12. Escalating the call to the team leader / manager, wherever desirable13. Handling irate / demanding customers where necessary, in a tactical manner

As a Customer Coordinator, you will be responsible for handling various operational tasks while maintaining basic financial records and supporting day-to-day customer coordination. The ideal candidate will be organized, self-motivated, and detail-focused, with the ability to work independently and meet deadlines.

Hiring: Customer Support Executive Location: Altruist Technologies, GB Palya, BangaloreJob Role: Customer Support ExecutiveJob Description:We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. Candidates should have excellent communication skills and a passion for assisting customers.Languages Required:Excellent English (Mandatory)Any one regional language: Hindi / Tamil / Malayalam / Marathi / GujaratiEligibility Criteria:Graduate (Freshers & Experienced both can apply)Strong communication and interpersonal skillsWillingness to work in rotational shiftsShift & Timing:Rotational ShiftsMale Candidates: Between 7:00 AM 11:00 PMFemale Candidates: Between 7:00 AM 8:00 PMTotal working hours: 8 hours per shiftSalary:20,000 take-home per monthWorking Days:5 working days2 rotational weekly offsFacilities: No cab facilityWork Location:Altruist Technologies, GB Palya, BangaloreInterested candidates can apply immediately.Freshers are most welcome!

Customer Support - Voice ProcessNo.of Requirements: 100 Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 or 5Good Excel Knowledge Must have knowledge about supply chain management 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: 21000 /- per month for fresherTake home: 16200 /- per month for fresherCTC : Upto 25000 /- per month for experiencedTake Home : upto 20136 /- per month for experienced Quarterly Bonus : 4200 /

Job DescriptionRole Overview:The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.Key Responsibilities:Handle inbound calls and provide professional customer support.Identify, analyze, and resolve customer issues effectively.Maintain accurate records of customer interactions and resolutions.Ensure adherence to quality and process standards.Collaborate with internal teams to facilitate seamless issue resolution.Required Skills and Attributes:Excellent communication skills in English, Tamil, Hindi, Malayalam and Kannada.Strong problem-solving and interpersonal abilities.Customer-focused attitude with a commitment to service excellence.Ability to work in rotational shifts.Eligibility Criteria:Graduation is mandatoryLanguages Required: English, Tamil, Hindi, KannadaWork Schedule:5 working days per week2 rotational weekly offsCompensation Details:Take-home salary: 17,000 20,000 per monthNight Shift AllowanceSplit Shift Allowance

Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process:RazorpayEmployment Type:Full-timeSalary / CTC:Freshers: 25,000 CTC (20,000 Take Home)Experienced: 27,000 CTC (22,000 Take Home)1+ Years Exp: 30,000 CTC (25,000 Take Home)Shift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:ImmediateSkills & RequirementsRequired SkillsCustomer Support / BPO Handling Inbound & Outbound Call Handling Excellent Communication in English & Hindi Problem Solving Basic Computer Skills Preferred SkillsExperience in Fintech or Payment Platforms CRM Handling Lead Generation & Follow-up Experience0 - 3 yearsEducation12thAge Range21 - 25 yearsLanguages RequiredEnglish, Hindi

Handle voice non voice process

Job Summary:We are looking for a dynamic and customer-focused Customer Care Executive who is fluent in English and Hindi to handle customer queries, resolve complaints, and provide a seamless support experience through various communication channels.Key Responsibilities:Handle inbound and outbound customer calls, emails, and chats in English and HindiResolve customer queries, issues, and complaints in a professional and timely mannerAchieve individual targets related to customer satisfaction, response time, and qualityRequirements:Graduate in any streamFluency in both English and Hindi (spoken and written)Excellent communication and interpersonal skillsGood listening skills with attention to detailBasic computer knowledge and typing speedPrior experience in customer service or call center will be an added advantageAbility to work in shifts Benefits:Competitive salaryIncentives and performance bonuses

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

We are hiring candidates for Customer Support Role (Inbound Voice)Languages are required : Hindi & English (fluent)Location: Koramangla, BangaloreSalary: 20,000Day Shift6 days workingQualification: Any Graduation (except BE/Btech)Interview Mode: Face to FaceTo apply, call SONIA 8447674871 or share your resume at sonia.baurai@careernet.in

we are hiring for tata premium B2B Sales. we need highly motivated, dedicated employees for our company. required fluent English with any regional language. minimum 6 month of experienced in any BPO domain.

FreshersCtc19k,15k(incentives after 2months)Graduation Lang Malayalam

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Candidate have to attend the call of the customers. They have to solve the queries and understand their problems.

As a Customer Care Executive, you will be pivotal in ensuring that our customers receive outstanding support and assistance. This role requires excellent communication skills, a strong understanding of the automobile industry, and the ability to work efficiently during the night shift. Freshers with a passion for customer service are encouraged to apply.

For Inbound Process : No of Requirements: 30 (Good English + Hindi communication Must) Gender: - Male/Female Rotational Shifts and Rotational Week Off (For female 8:00am to 8:00Pm 9 hours working 1 hour break) For (Males morning 8:00Am to 11:00Pm) Salary 15000/- + incentives Qualification 12th & Above, Work Location 6th Floor, Tower B1, GOLDEN ENCLAVE, 124D, HAL Old Airport Rd, Murugesh palya, Bengaluru, Karnataka 560017

JOB DESCRIPTIONROLE: CUSTOMER SUPPORT EXECUTIVE (FOR FOOD INDUSTRY)JOB OVERVIEW In this role, you will provide top-notch customer service to our clients. by ensuring that customers have a positive and hassle-free experience when ordering food. You will be the first point of contact for customers who have inquiries, concerns, or require assistance with their food orders. This role involves communication via phone, chat, and email to address customer needs promptly and professionally. Your ability to communicate effectively, resolve issues, and provide outstanding service directly impacts customer satisfaction and loyalty.QUALIFICATION AND REQUIREMENTSDegree or equivalent educationPrevious experience in customer service, ideally in the food delivery or hospitality industryExceptional communication skills, both written and verbalEmpathetic and patient approach to handling customer inquiries and complaintsProficiency in using customer support software and tools.Availability to work flexible hours, including evenings and weekendsFamiliarity with Microsoft Office suite, particularly Excel, for generating daily MIS.KEY RESPONSIBILITIESCustomer Interaction: Respond to customer inquiries, complaints, and feedback through various communication channels, including phone calls, emails, chat, and social media.Provide timely and professional responses to customer queries, ensuring a positive customer experienceOrder Assistance: Assist customers in placing orders, making modifications to existing orders, and tracking the status of their food deliveries accuratelyEnsure customers receive prompt and accurate information regarding menu items, prices, and availabilityIssue Resolution:Investigate and resolve customer complaints and issues, such as missing items, incorrect orders, late deliveries, and quality concernsMaintain a calm and empathetic demeanor while addressing customer complaints and ensuring their problems are resolved to their satisfactio

Role Overview:The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.Key Responsibilities:Handle inbound calls and provide professional customer support.Identify, analyze, and resolve customer issues effectively.Maintain accurate records of customer interactions and resolutions.Ensure adherence to quality and process standards.Collaborate with internal teams to facilitate seamless issue resolution.Required Skills and Attributes:Excellent communication skills in English, Tamil, Hindi, Malayalam and Kannada.Strong problem-solving and interpersonal abilities.Customer-focused attitude with a commitment to service excellence.Ability to work in rotational shifts.Eligibility Criteria:Graduation is mandatoryLanguages Required: English, Tamil, Hindi, KannadaWork Schedule:5 working days per week2 rotational weekly offsCompensation Details:Take-home salary: 17,000 20,000 per monthNight Shift AllowanceSplit Shift Allowance

we are looking for ACER customer care executives. highly motivated and dedicated candidates should be fluent in English and Hindi. 6 days working.rotational shifts (8 am - 8 pm )