Support Executive Fresher Jobs in Chennai

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

As an Email Support Executive, you will be responsible for providing exceptional customer service through email communication. Your role will involve addressing customer inquiries and resolving issues effectively.**Key Responsibilities:**- Respond to Customer Emails: You will manage and reply to customer emails promptly, ensuring all queries are addressed in a clear and friendly manner.- Resolve Customer Issues: Identify and troubleshoot customer problems, working to provide solutions that meet their needs and enhance their experience.- Maintain Accurate Records: Document customer interactions and resolutions, ensuring that all information is accurately logged for future reference and reporting.- Collaborate with Team: Work closely with other team members to share insights and strategies for improving customer support and enhancing service quality.- Adhere to Response Times: Meet established response time targets to ensure that all customer inquiries are handled efficiently and effectively.**Required Skills and Expectations:**We are looking for freshers who have completed a diploma and are eager to start their careers in customer service. You should possess excellent written communication skills to convey information clearly and professionally. A strong attention to detail is essential for accurately logging customer interactions. Basic computer skills, including familiarity with email and common software applications, are also important. Being a team player with a positive attitude and problem-solving capabilities will help you succeed in this role.

# Provide support and training to ERP users# Maintain and manage the ERP system across various modules# Assist in ERP implementation, upgrades, and regular updates# Coordinate with internal teams to understand business requirements and translate them into ERP solutions# Troubleshoot system issues and escalate to vendors when needed# Monitor ERP system performance and ensure data integrity# Prepare and maintain documentation, reports, and manuals# Daily tasks and key functions# Team structure and reporting managerJob Types: Full-time, PermanentBenefits:Health insuranceLife insuranceProvident FundWork Location: In person

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.

We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.

Hi,Hiring Freshers with good communication skills.Night Shift-6.30 PM to 3.30 AM-5 working daysMail your resume to rlavanya@gembrill.com or call Lavanya at 9940066935.

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 15000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Voice process office based job Calling interested customers Explain company services over the call Follow up with customers No field work Training will be provided Fixed salary + incentives

Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalismIdentify common customer issues and suggest improvements to enhance the customer experience.Calling valuable customers and generating leads.

- Handle customer queries:Address and resolve customer inquiries and issues through phone, email, or chat in a professional and efficient manner.- Provide product information:Familiarize yourself with company products and services to effectively answer customer questions and provide accurate information.- Assist customers with technical support:Guide customers through troubleshooting and technical issues they may encounter with products or services.- Process orders and returns:Manage customer orders, process returns, and ensure timely resolution of any related concerns.- Maintain customer records:Update and maintain customer database with accurate and relevant information for future reference and analysis.- Collaborate with other teams:Coordinate with sales, marketing, and technical teams to provide comprehensive support to customers and improve overall customer experience.- Strong communication skills:Ability to communicate effectively with customers, colleagues, and supervisors through phone, email, and chat channels.- Excellent problem-solving abilities:Quickly identify customer issues, analyze situations, and provide effective solutions in a timely manner.- Attention to detail:Ensure accurate recording of customer information, orders, and issues to maintain high standards of service and quality assurance.

Provide support and training to ERP users# Maintain and manage the ERP system across various modules# Assist in ERP implementation, upgrades, and regular updates# Coordinate with internal teams to understand business requirements and translate them into ERP solutions# Troubleshoot system issues and escalate to vendors when needed# Monitor ERP system performance and ensure data integrity# Prepare and maintain documentation, reports, and manuals# Daily tasks and key functions# Team structure and reporting manager

We are looking for a Hindi Customer Support Executive to handle customer queries and provide excellent service through voice and/or chat support. The ideal candidate must be fluent in Hindi and English and have strong communication skills. Candidates from Arts or Science backgrounds are welcome. Engineering graduates are not eligible.

Customer interactionsHandle incoming calls and respond to customer inquiries via phone, email, live chat, WhatsApp, and social media. Address a range of issues such as orders, payments, product features, services, and technical problems.Customer satisfactionEnsure to provide BEST IN CLASS EXPERIENCE and ensure customer satisfaction. This includes conducting customer satisfaction surveys, and handling complaints in a timely manner.Problem-solvingEfficiently resolving customer issues by utilizing product knowledge and spare parts information to provide effective solutions.QualityAs per Preethi Winning Formula Active listening, Patience, Care the Consumer, Clear communication, Technical troubleshooting, Interpersonal skills, Organizational skills, and IT competencies, etc.Communicate the customer issues with internal team / Lead for better resolutionDocumentationMaintaining records of customer interactions and resolutions, this may include collecting proper consumer data base and other reports like (Complaint Registration, Enquiries capture, Call Disposition, Trade Partner email call registration, MFI partner call registration, etc).TrainingHelping to develop team Mets through on-the-job training and capability development interventions, also learn more about New Launch products.SellingExplaining the benefits of a company's products or services and offers, promotions to customers, and convert the leads into sale.EmailsReplaying to customer mail quires with in derived time period (24 hrs).CommunicationInform all un-resolved complaints/issues with Consumer Care Lead with immediate for further actions.

Job Title: Renewal and Retention Executive Motor & Health InsuranceJob Summary:The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.Key Responsibilities:1. Policy Renewal Management: Track and manage upcoming motor insurance policy renewals. Contact policyholders before expiration to discuss renewal options. Provide quotes for renewals and process policy renewals efficiently.2. Customer Retention & Relationship Management: Proactively engage with customers to ensure retention and renewal of policies. Address customer concerns and objections to prevent policy cancellations. Offer customized solutions and discounts (if applicable) to retain customers.3. Customer Service & Support: Respond to customer inquiries regarding policy terms, coverage, and pricing. Assist customers in understanding their policies and available benefits. Resolve complaints and escalations related to renewals and retention.4. Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional motor insurance products. Educate customers on value-added services and policy enhancements.5. Data Management & Reporting: Maintain accurate customer records and update policyholder details. Generate reports on renewal rates, retention performance, and customer feedback.6. Compliance & Documentation: Ensure all renewals and retentions comply with regulatory requirements.Process necessary documentation for policy renewals and amendmentsAttractive Incentives will be provided Exp: 0-4 YearsNo of Positions: 10Location: Chennai(Nandanam)VenueKhivraj complex 2Ampera Diversity8th FloorAddress: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035Landk Mark Opp to Nandanam Metro SataionWalkin Date: 29th Jan till 13th Feb (Monday till Friday) Except sat &sunThanks,ChristopherHuman Resources TeamAmpera Diversity Pvt Ltd9840654527christopher@amperadei.com

A Coworking Space Sales Executive drives membership/lease sales by generating leads (cold calls, networking), conducting tours, negotiating deals, and closing, while also supporting community through events, managing CRM, and collaborating with marketing for occupancy growth, focusing on client satisfaction, retention, and achieving targets. Key duties include pipeline management, client relationship building, event coordination, and leveraging software/CRM tools. Key ResponsibilitiesLead Generation & Sales: Proactively find new clients (startups, corporates) via cold outreach, networking, and marketing leads; conduct space tours and present solutions.Client Management: Build strong client relationships, manage the entire sales cycle (from inquiry to contract signing), negotiate terms, and provide post-sales support.Community & Events: Plan and execute events (workshops, networking) to foster community and attract members; act as a liaison for third-party event hosts.Marketing & Promotion: Support marketing efforts, manage social media/email campaigns, and promote the space's unique offerings.Operations & Reporting: Use CRM/sales software, maintain accurate records, track sales performance, and provide reports to management. Essential Skills & Qualifications Sales Acumen: Negotiation, closing skills, pipeline management, target achievement.Communication: Excellent interpersonal, presentation, and relationship-building skills.Tech Savvy: Proficiency with CRM (Salesforce, HubSpot) and space management software.Community Focus: Ability to create a welcoming atmosphere and support member engagement.Market Knowledge: Understanding of commercial real estate, competitor offerings, and local business trends.

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

Job Title: Customer Support ExecutiveCompany: CM Helpline Centre ICCSLocation: KotturpuramEmployment Type: Full-timeSalary: 13000*Job Summary*CM Helpline Centre ICCS is seeking dedicated and customer-focused Customer Support Executives to handle inbound and/or outbound interactions. The role involves addressing customer queries, resolving complaints, and providing accurate information while maintaining high service quality and professionalism.*Required Skills & Qualifications*Minimum qualification: Graduate (preferred)Good verbel and written communication skillsBasic computer knowledge (MS Office, CRM systems)Strong listening and problem-solving skills

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.

Key ResponsibilitiesHandle inbound and outbound calls related to customer queries.Provide accurate information about financial products and services.Resolve customer issues promptly and professionally.Maintain records of customer interactions in the system.Follow up on customer concerns until resolution is achieved.Coordinate with internal departments for smooth service delivery.Meet daily/weekly targets related to calls, conversions, or service quality.Ensure high levels of customer satisfaction at all times.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Required Customer Support Executive - Should have Good Communication in Hindi.

We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate