Customer Associate Fresher Jobs in Begumpet

Job Description:Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:Responsibilities: Address assigned customer calls promptly and work towards effective resolutions. Strive to deliver exceptional customer experiences consistently. Provide speedy and efficient solutions to customer issues.Mandatory Requirements: Immediate availability for joining with excellent proficiency in both Hindi and English. Residency in Hyderabad is a prerequisite. Minimum qualification of Intermediate is mandatory.

Responsibilities: Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Upselling products and services. Researching and qualifying new leads. Closing sales and achieving Monthly and Quarterly sales targets.RequirementsStrong phone presence and experience dialing dozens of calls per day Experience working with Salesforce.com or similar CRM Excellent verbal and written communications skills Strong listening and presentation skills Ability to multi-task, prioritize, and manage time effectively