Customer Associate 12th Pass Jobs in Mangalore

We have vacancy at Mangalore airport

RoleCustomer Care Executive. Education QualificationBoth Graduates and under graduates. Experience DetailsFreshers,6 months/1 Year of Experience on paper as CCE/CSE. Languages KnownEnglish & Hindi (15); English & Kannada (2); English & Tamil (2), English & Telugu (2); English & Malayalam (2) Rounds of Interview--- HR Screening/ Ops round/ Client Round Notice Period Immediate Joiners Nature of WorkWFO(Mandatory) Days of Work 6 days working with 1 day rotational week-off Cab transport No cab facilities Mode of Interview--- Walkin Shift typeDay Rotational Shift (For Female from 10:00 AM to 8:00 PM any 9 hours of work, For male 10:00 AM to 10:00 PM any 9 hours of work) Work Location--- Canara bank , GTPC wing , 2nd floor,HO Annex building ,No : 355 ,Po box :1 , Eshwarnagar,Manipal 576104 .

Job DescriptionCustomer supportInbound and outbound callsCare for the customer needAnswer queries and solve the problemsVoice process

Job Description:An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.Knowledge and Skills RequiredCommunication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, Amazon.com website, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environmentCustomer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resoluti