CRM Job Vacancies in Thrissur

Key Responsibilities:Team Leadership: Recruit, train, coach, and motivate sales representatives.Strategy & Planning: Develop and implement effective sales and marketing strategies to meet KPIs and company objectives.Performance Management: Set sales targets, monitor performance, analyze data, manage pipelines, and report to leadership.Customer Relations: Foster customer engagement, manage key accounts, and handle complex negotiations.Collaboration: Work closely with marketing and other departments on campaigns.Operations: Maintain CRM data, forecast sales, and manage sales processes.Essential Skills:Leadership & MentoringStrategic PlanningData Analysis & ReportingNegotiation & CommunicationCRM Proficiency.Job Types: Full-time, Permanent

- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Hiring for 2 Back Office Assistant Jobs in Thrissur, with minimum 2 Years Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Good Communication Skills, Customer Relationship, General Office Management, Customer Calling, Email Writing, Microsoft Excel, Microsoft Word etc.

Dear candidates ,We are hiring for Banca Channel ( Team handling )role.Role & responsibilitiesHandle Sales team of a particular State/Region as a whole which includes Managers and Front-Line Sales Team.Drive sales and achieve targets through the bank branches.Achieving sales targetsActivate & Penetrate branches for Insurance SalesArranging training programs for bank staff on products and selling skillsIncreasing productivity of bank branchRelationship Management.EducationUG: Any GraduateExperience required: minimum 2 year in life insurance(team handling)CTC: 8 to 10lpa + IncentiveKindly mail on Skywingsadvisors9@gmail.com & contact on 7302599921RegardsJyoti Verma

Company Overview: We are a budding renewable energy consulting practice focused on connecting commercial and industrial customers with solar energy developers. Our mission is to identify opportunities within the solar sector and facilitate successful partnerships that drive sustainable energy solutions.Position Overview: We are seeking a proactive and detail-oriented Junior Commercial Business Analyst to support our business development efforts. This role will involve identifying new opportunities in the solar energy sector, assisting with client engagement, and providing administrative support to ensure the success of our consulting practice. Key Responsibilities: Assist in identifying potential commercial and industrial clients looking for solar energy solutions. Conduct research on new verticals, including ESG reporting and sustainability initiatives. Prepare proposals and presentations for prospective clients. Send cold emails and engage in online prospecting to generate leads. Provide administrative support, including scheduling meetings and managing documentation. Collaborate on ad hoc projects to streamline business processes and improve efficiency. Maintain accurate records of leads, proposals, and client interactions.Qualifications: Bachelors degree in Business Administration, Environmental Science, or a related field. Strong interest in renewable energy, specifically solar energy. Excellent communication and interpersonal skills. Proficient in online research, lead generation, and CRM tools. Strong organizational skills with attention to detail. Ability to work independently and manage multiple tasks in a startup environment. Familiarity with ESG reporting or sustainability practices is a plus.Application Process: Interested candidates are invited to submit their resume and a brief cover letter outlining their relevant experience and interest in renewable energy consulting.

Hiring for 10 customer relationship executive Jobs in Kochi/Cochin,Kottayam,Thrissur,Trivandrum/Thiruvananthapuram, with minimum 1 Year Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in CRM etc.

Hiring for 10 Customer Relation Executive Jobs in Thamarassery, Kozhikode, Kerala,Kochi, Kerala,Thrissur, Kerala,Calicut, Kerala for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Sales,Customer Relationship,CRM,Marketing etc.Salary: 10000 to 15000