29

CRM Fresher Jobs in Patna

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Patna
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
We are looking for an Airport Ticketing Executive to join our team in Patna, India. This role is ideal for individuals with 0 to 5 years of experience and is open to those who have completed their 12th grade.As an Airport Ticketing Executive, you will be responsible for booking tickets for passengers, assisting with check-ins, and providing excellent customer service at the airport. You will handle ticket inquiries and resolve any issues that may arise during the booking process.Key responsibilities include:- Ticket Booking: You will assist customers in selecting and booking their flights, ensuring they receive the best options based on their travel needs.- Check-in Assistance: You will help passengers with the check-in process, ensuring a smooth and efficient experience.- Customer Support: You will address customer inquiries and complaints, providing timely and helpful responses to ensure customer satisfaction.- Documentation: You will handle necessary ticketing and travel documentation, ensuring all paperwork is accurate and complete.Candidates should possess good communication skills and a friendly attitude to interact effectively with customers. Basic knowledge of ticketing systems and procedures is preferred but not required. Applicants should be detail-oriented, able to handle multiple tasks efficiently, and willing to work in a fast-paced environment. A team player approach and a commitment to delivering exceptional service are essential for success in this role.
View all details
  • 0 - 6 yrs
  • Patna
Good to Talk Customer Relationship Leadership Time Management Lead Generation Communication Skills
We are looking for a Sales Manager to lead our sales efforts in Patna. This is a full-time, office-based position suitable for individuals with 0 to 6 years of experience, and a minimum education of 10th pass.Key Responsibilities:- Develop Sales Strategies: Create effective strategies to increase sales and meet targets. This involves analyzing the market and understanding customer needs.- Manage Sales Team: Supervise and motivate a team of sales representatives. Provide guidance and support to ensure the team meets its objectives.- Build Customer Relationships: Establish strong relationships with clients to foster loyalty. This includes regular communication and addressing any concerns they may have.- Track Sales Performance: Monitor sales data and prepare reports on performance. This helps identify areas for improvement and celebrates team successes.- Train and Onboard New Staff: Facilitate training sessions for new team members. Ensure they understand the sales process and company goals.Required Skills and Expectations:- Strong communication skills are essential to effectively interact with clients and team members.- Candidates should have good analytical skills to interpret sales data and make informed decisions.- A positive attitude and team-oriented approach are crucial for motivating others and fostering a collaborative work environment.- Basic computer skills, especially knowledge of spreadsheets and sales software, are important for reporting and tracking.- A willingness to learn and adapt is valued, as the sales landscape can change rapidly.
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will play a crucial role in ensuring a pleasant experience for travelers. You will assist guests from their arrival at the airport until they depart, providing support and information as needed.Key responsibilities include:1. Welcoming Guests: Greet travelers as they arrive at the airport, creating a warm and friendly atmosphere.2. Providing Information: Offer accurate information about flight schedules, boarding gates, and airport services to help guests navigate the airport smoothly.3. Resolving Issues: Address any guest inquiries or complaints swiftly, ensuring that any concerns are managed effectively to maintain high service standards.4. Coordinating with Airlines: Liaise with airline staff to ensure seamless service for passengers, including handling special requests if necessary.5. Monitoring Guest Experience: Keep an eye on guest activities and comfort levels, proactively addressing any needs that may arise during their time in the airport.To succeed in this role, candidates should possess excellent communication and interpersonal skills, with a friendly demeanor and a customer-focused mindset. Basic proficiency in English is preferred, along with a willingness to learn and adapt in a fast-paced environment. Strong problem-solving skills and the ability to work well in a team are essential. A minimum educational qualification of 10th grade is required, with no prior experience necessary, making this a great opportunity for individuals looking to start their career in customer service.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- Issue Resolution: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- Feedback Collection: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • Fresher
  • Patna
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive based in Patna, India, you will be the vital link between our company and our customers. Your role involves providing excellent support and ensuring customer satisfaction while working from the comfort of your home. This position is ideal for freshers who have completed their 12th grade.Key Responsibilities:1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, providing accurate information and resolving issues efficiently.2. Issue Resolution: Identify customer problems and provide effective solutions, ensuring high levels of customer satisfaction and loyalty.3. Product Knowledge: Maintain thorough knowledge of our products and services to offer accurate guidance and support to customers.4. Record Keeping: Document customer interactions and maintain records in our database, ensuring information is up-to-date and accurate.5. Feedback Collection: Actively solicit feedback from customers to improve service quality and inform the team about recurring issues.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A polite and patient attitude is essential, as well as the ability to handle challenging situations calmly. Basic computer knowledge and proficiency in using various communication tools are expected. Freshers should be eager to learn and adaptable to change, demonstrating a passion for helping others. A strong work ethic and commitment to team goals will also be important in this role.
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- Welcoming Guests: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- Providing Information: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- Handling Requests: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- Assisting with Check-In: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- Coordinating with Staff: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- Communication Skills: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- Customer Service Orientation: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- Problem-Solving Ability: Ability to think on your feet and come up with quick solutions when challenges arise.- Team Player: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
View all details
  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Patna
Knowledge Of Excel Knowledge Of Zoho CRM Clinet Handling CRM Customer Relationship Client Retention Customer Support Marketing Communication
We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. Customer Interaction: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. Data Management: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. Reporting: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. Collaboration: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.
View all details

Telecaller - Full Time (Female)

DRR Buildcon Pvt. Ltd.

  • 0 - 5 yrs
  • Boring Road Patna
Good Communication Skills CRM Real Estate Marketing Real Estate Sales Outbound Calling Marketing Communication Inbound Convincing Power Cold Calling
Job Title: Telecaller ExecutiveCompany: DRR Builtcon Pvt. Ltd.Location: Patna, BiharJob Type: Full-TimeSalary: As per company standards + Performance IncentivesJob Description:-DRR Builtcon Pvt. Ltd. is looking for enthusiastic and confident Telecallers to join our real estate team. The candidate will be responsible for calling potential customers, generating leads, and scheduling site visits for our sales team.Responsibilities:-1. Make outbound calls to potential customers.2. Explain company projects and services.3. Generate and qualify leads.4. Schedule meetings and site visits.5. Maintain customer records and follow-up details.6. Handle customer queries professionally.7. Real estate, sales and marketing.Requirements:-1. Good communication skills in Hindi and English (working proficiency)2. Basic knowledge of MS Excel and computer operations.3. Ability to convince and engage customers.4. Prior telecalling or sales experience is preferred but not mandatory.5. Freshers can also apply.6. Only female candidates are eligible.
View all details
  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
View all details

Hiring Freshers || Field Sales Executive

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bihta Patna
Customer Relationship Retail Sales Marketing Communication Management Skills Technical Sales b2c Marketing
* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions
View all details
  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Patna
Sales Skills Client Relationship Management Problem Solving Mortgage Loans Financial Analysis Communication Skills Business Loan Customer Service Housing Loan Loan Processing Home Loans
We are looking for motivated and result-oriented Loan Advisors to assist students/clients in securing education loans. This is a commission-only role with high earning potential. The advisor will work on leads provided by us as well as leads generated independently.
View all details
  • 0 - 2 yrs
  • 50.0 Lac/Yr
  • Patna
Freelance Data Entry Executive Data Entry Operator Work From Home
- Enter and update data into computer systems: The primary responsibility of a data entry operator is to accurately input and maintain data in various computer programs or databases.- Verify accuracy and completeness of data: The operator must ensure that the data entered is correct, complete, and in the right format to maintain data integrity and eliminate errors.- Organize and maintain files and records: Keeping data organized is crucial to easily retrieve and reference information when needed. The operator must file and store data in a systematic manner.- Follow data entry procedures and guidelines: Adhering to specific data entry protocols and guidelines provided by the company ensures consistency and accuracy in data management.- Communicate effectively with team members: Collaboration with other team members may be required to clarify data entry tasks, resolve discrepancies, or ensure data accuracy.The ideal candidate for this position should have a high school diploma or equivalent education, with strong typing skills and attention to detail. They should be proficient in using computer software programs, particularly spreadsheets and databases. The candidate must also be able to work independently, follow instructions accurately, and meet deadlines consistently. Time management skills and the ability to prioritize tasks effectively are also important for this role.
View all details

Office Assistant Fresher (Female)

Agr Infratech Pvt. Ltd

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Kumhrar Patna
Customer Relationship Data Management Internet Office Work Followups
there are mainly two types of work employee, first of all to maintain office attend client & explain about our services and some extra work which will give by the company. if employee want to work in sales & marketing work then also do and earn extra income.
View all details

Area Manager

Sounza Group of Companies

Area Field Manager Area Manager Journalist Adaptability: Handling Staffs Hardcore Sales Marketing Lead Generation Leadership Skills Sales Communication Skills Time Management Customer Relationship Management Market Analysis Leadership Communication Strategic Planning
Area Manager in a Hindi Daily Newspaper, Dainik Saunjaarea Manager for the States of Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand is Required.positions : Area Managerexperience : No Experience Requiredremuneration/salary: upto Rs 25,000 per Month.place of Work : Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand.qualification Required: Any Graduate and Above (diploma or Degree in Journalism Can also Apply)number of Vacancies: 2775skills Required: Some Key Skills Include:1. Leadership: Ability to Lead and Motivate a Team of Journalists, Editors, and Sales Representatives.2. Communication: Strong Written and Verbal Communication Skills for Coordinating with Staff, Clients, and Corporate Headquarters.3. Strategic Planning: Developing and Implementing Strategies to Increase Circulation, Advertising Revenue, and Market Share in the Assigned Area.4. Problem-solving: Addressing Operational Challenges such as Distribution Issues, Personnel Conflicts, and Customer Complaints.5. Sales and Marketing: Knowledge of Advertising Sales Techniques and Strategies to Attract Advertisers and Increase Revenue.6. Budgeting and Financial Management: Managing Budgets, Controlling Costs, and Ensuring Financial Targets are Met.7. Market Analysis: Monitoring Market Trends, Competition, and Reader Preferences to Adapt Strategies Accordingly.8. Customer Relationship Management: Building and Maintaining Relationships with Subscribers, Advertisers, and other Stakeholders.9. Time Management: Efficiently Managing Time and Resources to Meet Deadlines and Achieve Targets.10. Adaptability: Ability to Adapt to Changes in Technology, Industry Trends, and Company Policies.selection Process:1. Written Test (online/offline) * Most Preferred Book: Area Manager Recruitment Guide By Prabuddham Publication2. InterviewOnly Residents of Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand Shall Apply to this Post, Candidates from other States Need to Relocate to These States.for More Details Visit Our Website: Www.sounza.com > Career
View all details
  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Patna
Customer Support Good Communication Skills Real Estate Sales Knowledge Management Field Sales Professional Communication Relationship Building Customer Relationship Microsoft Office Field Service
KNOWLEDGE OF THE PROJECT HELP CUSTOMER TO FULL FILL THEIR REQUIREMENT REGARDING PLOT GENERATE DATA THROUGH ACTIVITY FOLLOW UP ON DATE AND GENERATE LEAD SITE VISITS & OFFICE MEETINGS LOGIN & MAINTAIN CLIENT RELATIONSHIP FOR FUTURE REFERENCE DAILY/ WEEKLY/ MONTHLY REPORT TO SENIOR MANAGEMENT, COMPLETE TARGET TO ELIGIBLE FOR INCENTIVE & SPEED UP.
View all details
Communication Skills Communication System Customer Relationship General Office Management Computer Skills Followups Microsoft Excel Quick Learner Back Office Sales Customer Calling English Language
If someone wants to work then call and get more information C/N :- 7317770525 Only interested person can call me.
View all details
Customer Relationship Marketing Communication Corporate Sales Leadership Direct Sales Problem Solving Time Management Lead Generation
I want to hire good communication staff with good personality.
View all details
  • Fresher
  • Digha Patna
Communication CRM Sales
Telecalling job with 10k in-hand salary
View all details
Good Communication Skills Soft Skills Computer Proficiency Risk Management Analytical Skills Customer Care Representative Problem Solving Customer Relationship
Job Overview:We are seeking dedicated banking professionals to join our team and support financial operations, customer service, and business development. The ideal candidate will be responsible for handling transactions, providing financial advice, and ensuring compliance with banking regulations.Key Responsibilities:Assist customers with account management, transactions, and inquiriesProcess deposits, withdrawals, loans, and other banking operationsPromote financial products and services to enhance customer experienceMaintain accurate records and ensure compliance with banking policiesCollaborate with teams to streamline processes and improve service delivery.Requirements:Strong communication and customer service skillsKnowledge of banking procedures and financial regulationsAbility to work efficiently in a fast-paced environmentExperience in banking or finance is preferredHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com]. Join us in shaping the future of financial services!
View all details
Customer Relationship Staff Management Problem Solving
We are looking for 40 RETAIL SUPERVISOR Posts in Kolkata, Ranchi, Patna, Bhubaneswar, JHARKHAND, Asansol, Siliguri, DARJIING, Uttar Dinajpur, North 24 Parganas, Udupi, with deep knowledge in Customer Relationship, Staff Management, Problem Solving and Required Educational Qualification is : Higher Secondary, B.A IF YOU HAVE ANY QUERIES CONTACT THIS NO( 9330374107)
View all details
  • 0 - 5 yrs
  • 27.5 Lac/Yr
  • Patna
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Ground Operation Airport Cargo Ground Management Customer Relationship Air Ticketing Ticket Booking Housekeeping Internal Communication Personality Development Good Communication Google API Airport Ramp Customer Service Air Cargo Ground Manager Multitasking Ability Safety Aware
We are seeking an Airport Representative to join our team in Patna, India. This is an exciting opportunity for individuals with 0 to 5 years of experience who have completed their 12th grade. You will serve as a key point of contact for travelers at the airport.Key Responsibilities:1. Customer Service:You will assist passengers with their inquiries and provide information about flights, check-in procedures, and airport facilities to ensure a smooth travel experience.2. Coordination:You will liaise with various airport staff, airlines, and service providers to ensure effective communication and coordination for passenger needs, enhancing their journey.3. Handling Complaints:You will address and resolve any passenger complaints or issues that arise during their time at the airport, ensuring their concerns are handled professionally.4. Document Verification:You will verify travel documents for travelers, helping to ensure all paperwork is in order before boarding.Required Skills and Expectations:Candidates should possess excellent communication skills and a strong customer-focused attitude. You should be reliable, punctual, and capable of working in a fast-paced environment. A friendly demeanor, along with the ability to work well in a team, is essential. Strong problem-solving skills will be valuable when addressing passenger concerns. Flexibility with working hours, including weekends and holidays, is expected.
View all details
  • Fresher
  • 5.5 Lac/Yr
  • Patna
Passenger Handling Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will be the first point of contact for passengers, ensuring they have a smooth and enjoyable experience at the airport. This full-time role is perfect for freshers who are eager to develop their customer service skills in a dynamic environment.Key Responsibilities:- Welcome Guests: Greet passengers warmly as they arrive and assist them with any inquiries or needs they may have.- Assist with Check-in and Boarding: Provide guidance during the check-in process, ensuring that guests understand procedures and have all necessary documentation.- Manage Customer Queries: Address passenger concerns promptly and professionally, providing accurate information and solutions to enhance their travel experience.- Coordinate with Airlines: Work closely with airline staff to facilitate a seamless experience for guests, including managing any special requests.- Promote Services: Share information about airport facilities and services available to guests, including lounges, shops, and dining options to enhance their airport experience.Required Skills and Expectations:Candidates must possess excellent communication skills, with a friendly and approachable demeanor. Basic computer skills are essential for handling check-in systems and customer databases. A customer-oriented mindset and the ability to resolve issues swiftly are important for this role. Freshers should show a willingness to learn and adapt to a fast-paced work environment, ensuring every guest feels valued and assisted during their journey.
View all details
  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- Handling Inquiries: Address incoming questions from customers to provide clear and helpful information about our services and products.- Resolving Issues: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- Updating Records: Maintain accurate customer records and document interactions in our system for future references.- Following Up: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a key role in providing exceptional service to our customers. You will assist them with inquiries, address concerns, and ensure a positive experience. This is a full-time position offering the flexibility of working from home, ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- Customer Support: Respond to customer questions via phone, email, or chat promptly and professionally to ensure clarity and satisfaction.- Problem Resolution: Listen attentively to customer issues, identify solutions, and follow up to ensure problems are resolved effectively.- Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information and recommendations to customers.- Documentation: Record customer interactions and feedback in the system accurately to help improve service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to convey information clearly to customers. Problem-solving abilities are essential, as you will need to think critically and provide effective solutions. A positive attitude and patience are crucial in building rapport with customers. Basic computer skills, including familiarity with email and chat platforms, are necessary to perform daily tasks effectively. Finally, a willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are seeking a motivated Back Office Officer to support our daily operations in Patna, India. This role is ideal for candidates with 0 to 2 years of experience and a 12th-grade education, looking to start their career in a dynamic work environment.Key Responsibilities:1. Data Entry: Accurately input and manage information in databases, ensuring data integrity and confidentiality are maintained.2. Documentation: Organize and maintain company documents, ensuring all paperwork is filed correctly for easy access.3. Support Operations: Assist other departments by providing necessary administrative support, enhancing workflow and efficiency.4. Customer Interaction: Handle basic customer inquiries and provide assistance through email and phone communication when required.5. Reporting: Prepare and generate reports as needed, contributing valuable insights to the management team.Required Skills and Expectations:Candidates should have strong attention to detail, ensuring accuracy in all tasks. Good communication skills are essential for collaborating with team members and assisting customers. A basic understanding of computer applications and data management is necessary. Being organized and proactive in problem-solving is important for success in this role. Candidates should also be willing to learn and adapt to new processes quickly. A positive attitude and teamwork spirit will help create a productive work environment.
View all details
View More Jobs