eCommerce Jobs

WE'RE HIRING E-COMMERCE EXECUTIVEWe are looking for a skilled and detail-oriented E-commerce Executive to manage and optimize our online marketplace operations across Amazon, Flipkart, Meesho, Blinkit, and other e-commerce platforms.Key Responsibilities:- Product listing, catalog management, and listing optimization.- Managing inventory, pricing, and promotional offers.- Monitoring orders, sales performance, and account health.- Handling listing issues, marketplace operations, and day-to-day updates.- Working on strategies to improve product visibility and drive sales.Requirements: Experience in e-commerce marketplace management, strong analytical skills, and proficiency in Excel. Interested candidates can share their resume with us.

Hiring: E-commerce Business Head Location: Bangalore Experience: 12-18 Years Industry: E-commerce / Retail / D2CTalent Zone Consultant is hiring an experienced E-commerce Business Head to lead overall e-commerce operations, drive online revenue growth, and develop business strategies across digital sales channels.Key Responsibilities:Lead end-to-end e-commerce business operations and strategy.Drive online sales, revenue growth, and profitability.Manage marketplaces such as Amazon, Flipkart, and the company's own website.Develop digital marketing, customer acquisition, and retention strategies.Oversee pricing, product listings, inventory, and order fulfilment.Analyse sales performance, business KPIs, and market trends.Lead cross-functional teams and manage strategic business partnerships.Key Skills: E-commerce Management, Marketplace Management, Amazon, Flipkart, D2C, P&L Management, Digital Marketing, Business Strategy, Revenue Growth, Customer Acquisition, Sales AnalyticsQualification: MBA/PGDM in Marketing, Business Management, or E-commerce preferred.Education Requirements: Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.

MEWLO TRADER - HIRINGPosition: E-commerce Operations ExecutiveWork Mode: Work From Home (Remote)Job Type: Part-TimeResponsibilities: Manage Meesho, Flipkart and Shopify accounts. Create and optimise product listings. Manage orders, returns and customer queries. Work on online sales growth and product promotion. Monitor marketplace performance. Submit daily work and sales reports.Requirements: Practical knowledge of e-commerce platforms. Experience with Meesho, Flipkart or Shopify preferred. Good communication and problem-solving skills. Sales-focused mindset.Payment:Fixed part-time compensation + performance-based incentives.7-day paid trial.Important: Candidates must have practical e-commerce knowledge and should be able to contribute to business growth.

Role & responsibilitiesPlan, execute, and optimize paid advertising campaigns across Amazon Ads, Meta Ads, and Google Ads.Manage Amazon Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.Run Meta Ads campaigns, including conversion campaigns, retargeting, catalog ads, and audience optimization.Manage Google Search, Shopping, and Performance Max campaigns.Monitor and optimize ROAS, ACOS, TACOS, CAC, CTR, CPC, and conversion rates.Develop strategies to increase website traffic, marketplace sales, customer acquisition, and revenue.Conduct A/B testing of ad creatives, audiences, keywords, and landing pages.Manage campaign budgets and improve advertising efficiency and profitability.Analyze campaign performance using Google Analytics 4, Shopify analytics, Amazon Seller Central, and advertising dashboards.Coordinate with creative and e-commerce teams to develop high-performing ad campaigns.Preferred candidate profile2-5 years of hands-on experience in performance marketing.Mandatory expertise in Amazon Ads, Meta Ads Manager, and Google Ads.Prior experience in E-commerce, D2C, online retail, or consumer product brands.Strong understanding of Amazon PPC, Google Shopping, Performance Max, Meta conversion campaigns, and retargeting.Experience with Shopify, Amazon Seller Central, Google Merchant Center, and GA4.Strong analytical skills with proven experience in campaign optimization, budget management, and revenue growth.Ability to analyze advertising metrics and improve ROAS while controlling acquisition costs.Preferred Candidate ProfileCandidates currently working with e-commerce brands, D2C companies, online retailers, or digital marketing agencies handling e-commerce accounts will be preferred.Key Skills: Performance Marketing, Amazon PPC, Amazon Advertising, Meta Ads, Facebook Ads, Google Ads, Google Shopping, Performance Max, E-commerce Marketing, D2C Marketing, Shopify, ROAS, ACOS, TACOS, CAC, GA4, Campaign Optimization. Interested candidates can send their resume on 7065212222

M/S A.J.H. STAFF SOLUTION is hiring Delivery Executives for parcel and e-commerce deliveries in Delhi NCR (Delhi, Noida, Gurugram, Ghaziabad, Faridabad).About the companyM/S A.J.H. STAFF SOLUTION is a Delhi-based, MSME-registered manpower firm. We place delivery executives with leading e-commerce and logistics companies and support every rider from joining to regular payouts.Your role- Pick up parcels from the assigned delivery centre and deliver them to customers in your area- Collect cash on delivery (COD) where applicable and hand it over the same day- Handle customer returns and reverse pickups- Follow the route and the instructions in the delivery app- Update each delivery status in the app on time- Treat every customer politely and professionallyEarnings- Per-parcel earnings of approximately 12-13 per parcel- Typical monthly earnings of 15,000-30,000, depending on the number of parcels delivered- Weekly or regular payouts as per the client's payment cycle, directly to your bank accountJob type- On-site field job (not work from home)- Day shift- Full-time and part-time slots availableRequirements- Age 18 years or above- Own two-wheeler (bike, scooter or electric scooter) with a valid driving licence- Android smartphone with an active internet connection- Aadhaar card, PAN card and a bank account in your name- Ability to read addresses in English- Knowledge of local areas in your city is preferred- Freshers are welcome; previous delivery experience is a plusBenefits- Flexible working hours- Weekly or monthly earnings- Quick and simple onboarding- Work close to your homeHow to applyApply here, or call or WhatsApp us on 8920414870. Our team will guide you through the joining process and help you start work at the nearest delivery centre.

Position OverviewWe are seeking an experienced E-Commerce Manager to oversee our end-to-end marketplace operations across Amazon, Flipkart, Meesho, Myntra, and Limeroad.In this role, you will be the strategic owner of our digital storefronts. Your core mission is to optimize product catalogs, drive marketplace visibility, manage promotional campaigns, and maximize conversion rates to boost overall sales volume and profitability while maintaining healthy return metrics.Key Responsibilities1. Marketplace Operations & Store ManagementOwn the end-to-end seller dashboard operations across Amazon, Flipkart, Meesho, Myntra, and Limeroad.Ensure seamless inventory synchronization, stock health management, and catalog updates across all platforms to avoid out-of-stock scenarios.Monitor account health, policy compliance, and performance metrics (Order Defect Rate, Late Dispatch Rate, Cancellation Rate) to ensure store standing remains pristine.2. SEO, Cataloging & Visibility OptimizationDrive high-converting product listings with compelling titles, bullet points, technical specifications, and A+ content tailored to each platform's unique algorithm.Implement robust marketplace SEO strategies utilizing trending fashion keywords to boost organic search rankings and discoverability.Coordinate high-quality product imagery, sizing charts, and lifestyle visuals that align with marketplace standards and brand aesthetics.3. Advertising & Promotional CampaignsPlan, execute, and optimize paid advertising campaigns (e.g., Amazon Sponsored Products, Flipkart Product Listing Ads) to maximize Return on Ad Spend (ROAS).Strategize participation in major platform shopping events (e.g., Amazon Great Indian Festival, Flipkart Big Billion Days, Myntra EORS) and seasonal sales.Monitor promotional pricing, coupon deployment, and deal slots to drive high-volume traffic.4. Pricing Strategy & ProfitabilityManage pricing parity and margin structures across platforms, accounting for variable marketplace commissions, fixed fees, collection charges, and reverse logistics costs.Analyze competitor pricing, fashion trends, and customer buying behavior to adjust pricing strategies dynamically.5. Returns Management & AnalyticsTrack key performance indicators (KPIs) including Gross Merchandise Value (GMV), conversion rate, click-through rate (CTR), and average order value.Analyze return patterns and customer feedback to identify fit, quality, or description issues, actively working to minimize return rates and manage marketplace claims/disputes.Key RequirementsExperience: Minimum 3 to 5 years of proven hands-on experience managing apparel/fashion brands on Indian e-commerce marketplaces (Amazon, Flipkart, Myntra, Meesho, and Limeroad are mandatory).Technical Skills: Deep familiarity with marketplace seller panels, catalog bulk upload sheets, inventory management systems (IMS), and advertising dashboards.Domain Knowledge: Strong understanding of garment categories, sizing, fabric specifications, and fashion e-commerce consumer behavior.Analytical Mindset: Proficiency in Excel/data analysis tools to track financial metrics, ad performance, and inventory turnover.Education: Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.

We are seeking motivated and detail-oriented individuals for the position of Remote E-commerce Executive (Work From Home). This role is ideal for freshers looking for part-time opportunities to work from home.In this position, you will manage online store operations, including updating product information, processing orders, and supporting daily e-commerce activities to ensure smooth transactions.Key responsibilities include:- Managing online store operations: You will oversee the functionality of the online store, ensuring that all products are accurately listed and up-to-date.- Updating product information: It is essential to regularly update product descriptions, prices, and availability to keep the store current.- Processing orders: You will handle customer orders efficiently, ensuring that all orders are confirmed, packaged, and dispatched in a timely manner.- Supporting daily e-commerce activities: Your role will involve assisting with day-to-day tasks that contribute to the overall success of the online business.To excel in this role, candidates should possess excellent attention to detail, strong organizational skills, and a basic understanding of e-commerce platforms. A high school education (10th pass) is required, and no previous experience is necessary.If you are eager to get started in the e-commerce industry and are capable of working effectively from home, we encourage you to apply for this exciting opportunity in West Kameng, India.

Job description:We are looking for an experienced Brand Account Manager E-commerce who can independently manage brand performance across multiple online marketplaces like Flipkart, Amazon, First Cry, Myntra, Nyka and other leading e-commerce platforms. The ideal candidate should have strong knowledge of e-commerce sales, marketplace operations, MIS reporting, P&L management, category expansion, and new product launches.Keywords : -Strong knowledge of e-commerce marketplaces quality lisitings, A+ Listings and online sales.Excellent MIS reporting and Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Power Query preferred).Strong understanding of P&L management and business profitability.Experience in category management and product launches.Knowledge of sourcing and private label business.Strong analytical and problem-solving abilities.Excellent communication and presentation skills.Target-oriented with a growth mindset.Advertising/marketing

We are looking for a motivated E Commerce Executive to join our team in Delhi NCR. This entry-level position is ideal for individuals who are eager to learn about the online retail industry and contribute to our e-commerce strategies.The main responsibilities include managing product listings on e-commerce platforms, ensuring that all product information is accurate and up to date. You will assist in monitoring online sales performance and report findings to help improve our strategies. Additionally, you will handle customer inquiries related to orders and provide excellent service to enhance the shopping experience. Collaborating with marketing teams to promote products through online channels will also be part of your role.To succeed in this position, candidates should possess strong communication skills and a willingness to learn. Attention to detail is essential, as you will be responsible for managing product descriptions and images. Basic knowledge of e-commerce platforms is a plus, but not mandatory. We expect candidates to be well-organized and able to handle multiple tasks efficiently. A collaborative spirit and the ability to follow directions will help you thrive in our dynamic work environment. If you have a basic understanding of digital marketing and an interest in e-commerce, we encourage you to apply and start your career in this exciting field.

Job Title: E-commerce ManagerLocation: Greater Noida, Uttar Pradesh Salary: As per experienceJob Responsibilities:- Manage e-commerce platforms such as Amazon, Flipkart, and the company website.- Handle product listings, pricing, catalog updates, and inventory management.- Monitor online sales, revenue, and platform performance.- Plan and execute online promotions, deals, and marketing campaigns.- Coordinate with marketing, logistics, and operations teams.- Analyze sales reports and implement strategies to improve revenue.- Manage marketplace accounts and ensure timely order processing.- Track competitors, market trends, and customer feedback.Requirements:- Graduate in Business Administration, Marketing, or a related field.- 3-5 years of experience in e-commerce management, preferably in the FMCG industry.- Hands-on experience with Amazon, Flipkart, and other online marketplaces.- Strong analytical, communication, and team management skills.- Proficiency in MS Excel and e-commerce analytics tools.

Job Title - E-Commerce SalesLocation: BengaluruExperience: 6-10 years of E-commerce/Marketplace experience.Role & ResponsibilitiesOwn Amazon India sales, JBP, Terms of Trade, negotiations and growth strategy.Manage Seller/Vendor Central, catalogue, Buy Box, FBA, inventory and account health.Drive Amazon Ads strategy, ACoS/ROAS, conversion and GMV growth.Manage Amazon P&L, pricing, trade spend and margins.Handle Flipkart commercial activities and promotions.Coordinate with Marketing, Supply Chain, Finance and Product teams.Qualification & Skills4+ years of direct Amazon India commercial ownership.Strong Amazon Seller/Vendor Central experience.Proven JBP and Terms of Trade negotiation experience.Experience managing 30 Cr+ annual Amazon GMV.Strong knowledge of Amazon Ads, ACoS, ROAS, BSR and Buy Box.P&L and margin management experience.At least 2 Quick Commerce platforms experience preferred.

Job DescriptionPosition: Manager - Strategy & Business DevelopmentJob Summary:We are looking for a dynamic and result-oriented Manager - Strategy & Business Development to drive business growth, identify new opportunities, develop strategic partnerships, and support the company's expansion plans. The role involves market research, client relationship management, business planning, and regular travel across North India.Key Responsibilities:- Develop and implement business growth strategies and expansion plans.- Identify new business opportunities, potential clients, and strategic partnerships.- Build and maintain strong relationships with clients, business partners, and stakeholders.- Conduct market research and competitor analysis to identify growth opportunities.- Explore new markets and business expansion opportunities across North India.- Lead business development initiatives, client meetings, and negotiations.- Travel across North India to meet clients, explore new business opportunities, and develop partnerships.- Coordinate with internal teams to achieve business objectives.- Monitor business performance, track targets, and prepare regular reports.- Present business strategies and growth plans to senior management.Candidate Requirements:- BBA or MBA or equivalent qualification preferred.- 3-5 years of experience in Strategy, Business Development, Sales, or a related field.- Strong communication, negotiation, and interpersonal skills.- Good analytical, strategic planning, and problem-solving abilities.- Ability to develop business relationships and achieve growth targets.- Self-motivated, proactive, and result-oriented approach.- Willingness to travel extensively across North India as per business requirements.Job Location: GurgaonTravel: Regular travel across North India.Experience: 3-5 Years

Were Hiring!Looking for an E-commerce & Digital Marketing Executive to manage Amazon, Flipkart & Meesho, along with Social Media Accounts.Skills: E-commerce, Digital Marketing, Social Media Management, SEO & basic Ads knowledge. Full-time Experience preferred

WERE HIRING FREELANCE BUSINESS DEVELOPMENT EXECUTIVECompany: Sunshine Manpower Solution & ServicesPosition: Freelance Business Development ExecutiveWork Mode: Remote / Work from HomeEngagement Type: Freelance Performance-Based EarningsAbout the OpportunitySunshine Manpower Solution & Services is looking for a motivated and result-oriented Freelance Business Development Executive to help us expand our client base and build long-term business relationships.If you have strong communication skills, a passion for business development, and the ability to connect with corporate clients, we would love to collaborate with you!Key ResponsibilitiesIdentify and approach potential corporate clients for recruitment and manpower services.Generate new business leads and develop client relationships.Connect with HR Managers, Talent Acquisition Heads, Business Owners, and decision-makers.Pitch our recruitment solutions and generate business opportunities.Follow up with prospective clients and convert leads into business partnerships.Build and maintain a strong corporate client network.RequirementsExperience in business development, sales, client acquisition, or recruitment services is preferred.Excellent communication, negotiation, and relationship-building skills.Ability to independently generate leads and acquire clients.A strong professional network and corporate connections will be an added advantage.Self-motivated, target-oriented, and comfortable working independently.Earnings & BenefitsPerformance-based commission / attractive business development incentives.Flexible working hours and remote working opportunity.Opportunity to build long-term professional collaboration.No fixed office attendance required.Interested Let's Connect!

We are seeking an experienced E-commerce Manager to oversee our online sales and marketing strategies. The ideal candidate will have 1 to 5 years of experience in managing e-commerce platforms and driving sales growth. You will work from our office in Panipat.Key Responsibilities:- Manage Online Store: Oversee daily operations of our e-commerce website, ensuring product availability and accuracy of listings.- Develop Marketing Strategies: Create effective online marketing campaigns to increase traffic and improve sales conversion rates.- Analyze Sales Data: Monitor sales performance using data analytics tools to identify trends and areas for improvement.- Coordinate with Suppliers: Work closely with suppliers to maintain inventory levels and resolve any supply chain issues.- Customer Service Management: Ensure high-quality customer service by addressing customer inquiries and feedback through online channels.- Optimize User Experience: Continuously enhance the online shopping experience by analyzing customer feedback and user behavior.Required Skills and Expectations:The ideal candidate should possess strong analytical skills to interpret data and make informed decisions. Effective communication skills are essential for collaborating with team members and engaging with customers. A good understanding of e-commerce platforms and digital marketing is necessary. The ability to multitask and manage time efficiently in a fast-paced environment is also important. Candidates should be detail-oriented and proactive, with a strong ability to solve problems as they arise. A high school diploma (12th pass) is required, with preference given to candidates with relevant experience in e-commerce.

Candidate should have good knowledge of eCommerce work.

MEWLO RESIN BANGLES - HIRINGPosition: Social Media ExecutiveWork Mode: Work From Home / RemoteOpenings: 1Responsibilities: Manage Instagram and Facebook business accounts. Create attractive posts, reels and product promotions. Generate genuine prepaid customer orders. Respond to customer enquiries and convert them into sales. Plan social media campaigns and improve brand visibility. Share daily reports of leads, enquiries and confirmed orders.Requirements: Practical knowledge of Instagram and Facebook marketing. Experience in social media management and online sales. Good communication and creative skills. Ability to generate genuine customers and sales.Payment:Fixed part-time compensation + performance-based commission.7-day paid trial.Commission will be paid only on successfully delivered orders.Work timings will be mutually decided. Remote candidates can also apply.

We are seeking an E-Commerce Executive to join our team in Delhi NCR. The ideal candidate will have 1 to 5 years of experience in e-commerce and a passion for online retail.Key Responsibilities:- Product Listing Management: Create and manage product listings on various e-commerce platforms, ensuring accurate descriptions, pricing, and images to attract customers.- Order Processing: Handle processing of online orders efficiently, coordinating with logistics to ensure timely delivery and tracking of shipments.- Customer Service Support: Respond to customer inquiries and complaints via email or chat, providing solutions and ensuring a positive shopping experience for all customers.- Inventory Management: Monitor stock levels and assist in maintaining inventory accuracy to avoid shortages or overstock situations.- Market Research: Conduct competitor analysis and market research to identify trends and opportunities that can enhance sales strategies.- Reporting and Analysis: Prepare regular reports on sales performance and website metrics, using this data to inform decision-making and improve results.The ideal candidate should have strong knowledge of e-commerce platforms and online marketing. Excellent communication skills are essential, along with the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial, as well as a proactive attitude toward learning and adapting to new trends in the e-commerce industry. A background in customer service or sales can be beneficial, and proficiency in Excel or analytics tools will be an advantage.

Hiring: Global Sourcing Manager Location: Bangalore Experience: 10-15 Years Industry: Manufacturing / Automotive / Engineering / Supply ChainTalent Zone Consultant is hiring an experienced Global Sourcing Manager to lead international procurement strategies, develop global supplier networks, and optimize sourcing costs while ensuring quality and timely delivery.Key Responsibilities:Develop and implement global sourcing strategies.Identify, evaluate, and onboard international suppliers.Lead supplier negotiations, contracts, and commercial agreements.Drive cost reduction and strategic procurement initiatives.Manage supplier performance, quality, and delivery timelines.Coordinate with procurement, engineering, production, and logistics teams.Monitor global market trends, supply risks, and sourcing opportunities.Ensure compliance with procurement policies and international trade regulations.Key Skills: Global Sourcing, Strategic Procurement, International Procurement, Supplier Management, Vendor Development, Cost Negotiation, Supply Chain Management, Contract Management, SAP MM, Import/Export

Hiring: Pharmacy Operations Manager Location: Pune Experience: 10-15 Years Industry: Healthcare / Hospital / Pharmaceutical / Retail PharmacyTalent Zone Consultant is hiring an experienced Pharmacy Operations Manager to oversee pharmacy operations, manage inventory and procurement, ensure regulatory compliance, and drive operational efficiency across pharmacy outlets or hospital pharmacy departments.Key Responsibilities:Manage end-to-end pharmacy operations and daily activities.Oversee drug procurement, inventory control, and stock management.Ensure compliance with pharmacy regulations and drug licensing requirements.Monitor medication dispensing processes and maintain quality standards.Manage vendor relationships, procurement costs, and supply availability.Implement operational policies and improve pharmacy service efficiency.Monitor sales, profitability, operational costs, and performance metrics.Lead pharmacy teams, manage staffing, and ensure staff training.Coordinate with doctors, healthcare professionals, and hospital departments.Key Skills: Pharmacy Operations Management, Hospital Pharmacy, Retail Pharmacy, Inventory Management, Drug Procurement, Pharmaceutical Compliance, Drug Licensing, Pharmacy Administration, Vendor Management, Medication Management, Regulatory Compliance, Team Leadership, Operational Excellence.

Hiring: Oracle Fusion Solution Architect Location: Bangalore Experience: 10-15 Years Industry: IT / Consulting / Enterprise TechnologyTalent Zone Consultant is hiring an experienced Oracle Fusion Solution Architect to lead enterprise ERP transformation initiatives, design Oracle Fusion solutions, and drive implementation across Finance and SCM business functions.Key Responsibilities:Lead end-to-end Oracle Fusion ERP solution architecture and implementation.Design solutions across Oracle Fusion Finance and SCM modules.Translate business requirements into scalable technical solutions.Oversee ERP integration, configuration, and deployment.Collaborate with business stakeholders and technical teams.Ensure system performance, security, and scalability.Lead ERP transformation projects and provide architectural guidance.Key Skills: Oracle Fusion Cloud, Oracle ERP, Oracle Fusion Finance, Oracle SCM, Solution Architecture, Oracle Integration Cloud (OIC), ERP Implementation, REST APIs, Data Migration.Qualification: Oracle Fusion certifications preferred.Education Requirements: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.

Key ResponsibilitiesHandle inbound and outbound customer calls professionally.Respond to customer inquiries via phone, email, chat, or other communication channels.Resolve customer complaints and issues in a timely and efficient manner.Provide accurate information about products, services, policies, and procedures.Maintain customer records and update information in CRM systems.Escalate complex issues to relevant departments when necessary.Follow up with customers to ensure issue resolution and satisfaction.Meet service quality standards, productivity targets, and customer satisfaction goals.Assist customers with account-related queries, transactions, and service requests.Ensure compliance with company policies and service protocols.

Key ResponsibilitiesAssist in sourcing electronic components, equipment, and materials based on project requirements.Support vendor identification, quotation collection, and comparative analysis.Coordinate with suppliers regarding pricing, delivery schedules, and product specifications.Maintain purchase records, vendor databases, and procurement documentation.Assist in preparing Purchase Orders (POs) and tracking order status.Coordinate with engineering, production, stores, and finance teams for procurement-related activities.Monitor inventory levels and support replenishment planning.Verify technical specifications of electronic components with engineering teams.Prepare procurement reports and maintain accurate records in ERP/MIS systems.Support supplier evaluation and vendor performance tracking.

Key ResponsibilitiesSourcing & Vendor ManagementVendor Sourcing & Evaluation: Identify, evaluate, and onboard reliable vendors and suppliers for raw materials, engineering components, consumables, or office supplies.Negotiation & Costing: Negotiate competitive pricing, credit terms, delivery schedules, and quality standards with suppliers to optimize procurement costs.Vendor Performance Tracking: Maintain regular communication with suppliers to monitor order fulfillment, delivery lead times, and quality compliance.Purchase Orders & Inventory ControlPO Processing: Prepare, verify, and issue purchase orders (POs) based on indents received from production, store, or administrative departments.Material Tracking & Delivery: Coordinate with logistics providers and suppliers to ensure on-time delivery of ordered materials to the warehouse or factory floor.Stock Reconciliation: Collaborate with inventory and stores teams to monitor stock levels, reconcile purchase ledgers, and manage incoming material inspection logs in MS Excel or ERP systems.