Attend incoming calls and respond to patient enquiries professionally.
Make outgoing calls for appointment confirmation, follow-ups, feedback, and promotional campaigns.
Welcome patients and assist them with registration and billing.
Schedule appointments and coordinate with phlebotomists and laboratory staff.
Explain available health check-up packages and diagnostic tests.
Maintain patient records accurately in the system.
Handle cash, digital payments, and issue receipts when required.
Resolve basic customer queries and escalate issues when necessary.
Ensure the reception area remains clean, organized, and welcoming.
Support day-to-day administrative activities of the diagnostic centre.
People looking for back office need not apply
Experience
0 - 1 Years
No. of Openings
1
Education
12th Pass
Role
Receptionist Cum Telecaller
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
8A Narasimha avenue kolkata 700074