Call Coordinator Fresher Jobs in Delhi NCR

Customer Support Associate Location: Gurugram Job Type: Full-time

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

As a Sales Coordinator, you will play a crucial role in supporting the sales team to improve productivity and efficiency. Your responsibilities will include the following:- **Assisting Sales Team**: Provide administrative support to the sales team, helping them with scheduling meetings, managing calendars, and organizing sales materials.- **Client Communication**: Maintain communication with clients to gather information, answer queries, and provide updates on orders, ensuring a positive customer experience.- **Order Processing**: Handle the order entry process, ensuring that all orders are accurately recorded and processed in a timely manner.- **Sales Reporting**: Prepare regular sales reports to track performance and identify areas for improvement, helping the team achieve its sales goals.- **Inventory Management**: Collaborate with other departments to manage inventory levels and ensure that products are available for clients.To be successful in this role, you should have excellent communication skills, both written and verbal, as you will be interacting with clients and colleagues frequently. Strong organizational skills are essential, as you will need to manage multiple tasks efficiently. A proactive attitude and attention to detail will help you excel in the fast-paced sales environment. Additionally, basic knowledge of sales processes and customer service will be beneficial, though prior experience is not required. A 12th-grade education is necessary, and you must be comfortable working in an office setting in Muradnagar.

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.

We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. **Key Responsibilities:**- **Responding to Inquiries:** Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- **Resolving Issues:** Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- **Updating Customer Records:** Maintain and update customer databases with detailed information from interactions to ensure accurate records.- **Product Knowledge:** Acquire a strong understanding of our products and services to provide informed answers to customer queries.- **Collaboration with Teams:** Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.

DY Digital Solution is Hiring Sales Executive Staff Now

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

WE HAVE ROAD TRANSPORT BUSINESS SO CANDIDATE MAKE CALLS TO TRUCK OWNER FOR LOADS AS PER OUR CLIENTS REQUIREMENT E,G, CLIENT CALL TO US FOR VEHICLE FROM DELHI/NCR TO PAN INDIA AND CANDIDATE FINDOUT VEHICLE FROM OUR DATABASE

Need a call coordinator

- **Manage office supplies and equipment**Ensure that office supplies are well stocked and keep track of equipment maintenance and repair needs.- **Handle incoming and outgoing communication**Answer phone calls, respond to emails, and distribute mail to the appropriate recipients.- **Organize and schedule appointments and meetings**Maintain calendars, schedule meetings, and make arrangements for conference calls or video conferences.- **Assist in data entry and record keeping**Input data into computer systems, update records, and maintain organized files for easy retrieval.- **Provide administrative support to team members**Assist colleagues with tasks such as document preparation, meeting coordination, and travel arrangements.Required skills and expectations:- Ability to prioritize and multi-task in a fast-paced environment.- Excellent communication skills, both written and verbal.- Proficiency in using Microsoft Office suite and other relevant software.- Strong attention to detail and organizational skills.- Ability to work independently and collaboratively with a team.- Flexibility to adapt to changing priorities and deadlines.- Maintain confidentiality of sensitive information.

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.

Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization

- Make outbound calls to potential customers: The tele caller will be responsible for making calls to potential customers to promote products or services, generate leads, and create interest in the offerings.- Communicate fluently in Hindi and basic English: The candidate should be able to communicate effectively in Hindi and have a basic understanding of English to interact with customers and provide information about products or services.- Utilize active listening skills: The tele caller should have the ability to actively listen to customers' needs, concerns, and queries, and provide appropriate solutions or information to address them effectively.- Handle customer inquiries and complaints: The candidate should have the necessary skills to handle customer inquiries, address complaints, and provide solutions or escalate issues to the appropriate department in a professional and courteous manner.- Maintain a polite and patient nature: It is essential for the tele caller to maintain a polite and patient attitude when interacting with customers, regardless of the situation, to ensure a positive customer experience.Required Skills and Expectations:1. Good communication skills in Hindi and basic English.2. Ability to make outbound calls confidently.3. Active listening skills to understand and address customer needs.4. Polite and patient nature when dealing with customer inquiries or complaints.

Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.

Domestic process:Voice- Graduate/undergrad fresher6 days workingRotational shift and week offOne side transport in odd hours only Salary: 16500 in-hand +IncentivesLocation: GurgaonWork from officeCount needed: 30Procedure 1. HR round2. VNA round3.Ops roundInterview are held virtually

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Company: GlobivaProfile: Customer service executive/ Sales executive Salary: 14k in hand - 23k in hand Location: Gurugram Job description: Resolve queries of customer via calls Customer Handling Eligibility:UG/ Graduate both can apply Fresher & Experience both can apply For experience 7 Month Experience required Good communication required Thanks & Regards HR Tanya Chauhan dreams.chazers@gmail.com