Call Coordinator Fresher Jobs in Noida

We are looking for a dedicated Phone Banking Officer to join our team in Noida Sector 127. In this role, you will assist customers with their banking needs through phone communication, ensuring excellent service and support.Key Responsibilities:1. Customer Support: Handle inbound and outbound calls from customers, providing information on banking services, account inquiries, and resolving issues efficiently.2. Account Management: Assist customers with account-related processes such as balance inquiries, fund transfers, and updates to personal information while maintaining confidentiality.3. Problem Resolution: Identify customer concerns and provide appropriate solutions, ensuring a high standard of service and customer satisfaction throughout the call.4. Documentation: Maintain accurate records of customer interactions and transactions in our system, ensuring all data is up-to-date and compliant with company policies.5. Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and to escalate complex issues when necessary.To be successful in this role, you should have excellent communication and interpersonal skills, possess a problem-solving attitude, and exhibit a strong commitment to customer service. A graduate degree is required, and candidates with 0-1 year of experience in customer service or banking will be preferred. You must be comfortable working from our office environment and be willing to adapt to a fast-paced work setting.

We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. **Key Responsibilities:**- **Responding to Inquiries:** Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- **Resolving Issues:** Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- **Updating Customer Records:** Maintain and update customer databases with detailed information from interactions to ensure accurate records.- **Product Knowledge:** Acquire a strong understanding of our products and services to provide informed answers to customer queries.- **Collaboration with Teams:** Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

- Make outbound calls to potential customers: The tele caller will be responsible for making calls to potential customers to promote products or services, generate leads, and create interest in the offerings.- Communicate fluently in Hindi and basic English: The candidate should be able to communicate effectively in Hindi and have a basic understanding of English to interact with customers and provide information about products or services.- Utilize active listening skills: The tele caller should have the ability to actively listen to customers' needs, concerns, and queries, and provide appropriate solutions or information to address them effectively.- Handle customer inquiries and complaints: The candidate should have the necessary skills to handle customer inquiries, address complaints, and provide solutions or escalate issues to the appropriate department in a professional and courteous manner.- Maintain a polite and patient nature: It is essential for the tele caller to maintain a polite and patient attitude when interacting with customers, regardless of the situation, to ensure a positive customer experience.Required Skills and Expectations:1. Good communication skills in Hindi and basic English.2. Ability to make outbound calls confidently.3. Active listening skills to understand and address customer needs.4. Polite and patient nature when dealing with customer inquiries or complaints.

Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.

Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)

Hiring for 2 Receptionist Cum Executive Assistant Jobs in Noida, Meerut, Ghaziabad, Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, Other Bachelor Degree with Good knowledge in Process Documentation, Client Relationship, Call Coordinator, Meeting Organizer etc.

Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Good in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diploma

PRINCIPAL RESPONSIBILITIES : 1. Inbound/Outbound Call Handling2. Email/Ticket Handling3. Escalation Handling4. Data handling/managingCRITICAL SKILLS REQUIRED :1. Good listening skills 2. Good problem solving skills3. Good English written skills4. Good learning abilities5. Good spoken English/Hindi skills6. Good MS Excel & MS Word skills

Location: NOIDA Salary: Up to 20,000 in-hand- 25,000 in hand Job Type: Full-timeJob Description:We are looking for enthusiastic and dedicated Customer Support Executives to join our team at Startek for Flipkart Hyperlocal. This is a blended process with 80% chat and 20% voice support. The ideal candidate will have excellent communication skills, a typing speed of 30 WPM with 90% accuracy, and a passion for delivering exceptional customer service.Responsibilities:Provide timely and effective customer support through chat and voice channels.Resolve customer inquiries and issues related to Flipkart Hyperlocal services.Maintain high accuracy and professionalism in communication.Ensure a positive customer experience with quick resolution.Meet set targets for chat response time, quality, and customer satisfaction.Requirements:Minimum typing speed of 30 WPM with 90% accuracy.Strong verbal and written communication skills in English.Previous customer support experience is a plus.Ability to multitask effectively and stay calm under pressure.Flexibility to work in a blended environment (80% chat, 20% voice).Must be willing to work on Starteks payroll.Benefits:Work with a reputed company (Flipkart Hyperlocal).Opportunity for growth and development.Interested candidates, please apply now!Contact us :- +918178353682https://bsdskillcentre.blogspot.com/2025/01/digital-marketing-executive-reporting.html

MNC Hiring for Voice/Blended Process Customer ServiceDay Shift for females 5/6 days working Rotational OffRotational Shift (Males )Salary up to 28k in hand Hr Ekta9289804423 / 9266158015

Role:Call Center RepresentativeJob Purpose:We are looking for Inbound Customer Service Representative to communicate with our customersinbound or outbound calls to sell our services.Key Responsibilities: Manage a high volume of inbound/outbound calls from both current and prospective customerswho are calling to avail our services or ask questions about the same. Easily navigate through our CRM and other portals. Using basic sales techniques, understand customers needs to receive all required informationand sell our services. Capture customers details and create orders in CRM.

Hiring Alert: Tech Mahindra Voice and non voice Process )- (Work from office) Noida location.Job Role: Customer care executive (6 Days Working Profile)Responsibilities:*Have to provide the best resolutions to the customer.*Able to work in 24*7 Shifts.Requirements:*Any Graduate/Post Graduate can apply.* GoodCommunication Skills Required.*Only Immediate Joiners Required.* Fresher graduate & under graduate and also experienced candidate can apply .Package and other Benefits:*Salary bar: 1.70LPA to 2.10LPA*Performance based incentives.*General Shifts will be given to Female Candidates after training.* Transport allowance will be given to the Male candidates in odd timings.* Provident Fund and Employee State Insurance available.How to Apply:Interested Candidates can directly walk-in at: B-19, Techmahindra, Opposite DME College Noida Sector-62Contact: 8750005143Hr. Ritika Barjatya

Hiring Alert: Tech Mahindra Voice and non voice Process )- (Work from office) Noida location.Job Role: Customer care executive (6 Days Working Profile)Responsibilities:*Have to provide the best resolutions to the customer.*Able to work in 24*7 Shifts.Requirements:*Any Graduate/Post Graduate can apply.* GoodCommunication Skills Required.*Only Immediate Joiners Required.* Fresher graduate & under graduate and also experienced candidate can apply .Package and other Benefits:*Salary bar: 1.70LPA to 2.10LPA*Performance based incentives.*General Shifts will be given to Female Candidates after training.* Transport allowance will be given to the Male candidates in odd timings.* Provident Fund and Employee State Insurance available.How to Apply:Interested Candidates can directly walk-in at: B-19, Techmahindra, Opposite DME College Noida SectorContact: 8750005143Hr. Ritika Barjatya

Looking for some one who can engage with customers and brief about the company and its Destinations which we are dealing . No Targets .

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

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