Call Center Job Vacancies in Velachery

Job Description :Position: TelecallerExperience: 0-2 YearsJob SummaryWe are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and maintaining strong customer relationships. The ideal candidate should possess excellent communication skills and a customer-focused approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain company products and services to customers.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Schedule appointments, meetings, or product demonstrations when required.Maintain accurate records of customer interactions and follow-up activities.Handle customer queries and provide appropriate solutions.Achieve daily, weekly, and monthly call targets.Update customer information in the database/CRM system.Coordinate with internal teams to ensure customer satisfaction.Required SkillsExcellent verbal communication skills in Tamil and English.Good listening and interpersonal skills.Strong convincing and negotiation abilities.Basic computer knowledge and proficiency in MS Office.Ability to work independently and as part of a team.Positive attitude and customer-oriented mindset.Ability to handle pressure and meet targets.

Customer interactionsHandle incoming calls and respond to customer inquiries via phone, email, live chat, WhatsApp, and social media. Address a range of issues such as orders, payments, product features, services, and technical problems.Customer satisfactionEnsure to provide BEST IN CLASS EXPERIENCE and ensure customer satisfaction. This includes conducting customer satisfaction surveys, and handling complaints in a timely manner.Problem-solvingEfficiently resolving customer issues by utilizing product knowledge and spare parts information to provide effective solutions.QualityAs per Preethi Winning Formula Active listening, Patience, Care the Consumer, Clear communication, Technical troubleshooting, Interpersonal skills, Organizational skills, and IT competencies, etc.Communicate the customer issues with internal team / Lead for better resolutionDocumentationMaintaining records of customer interactions and resolutions, this may include collecting proper consumer data base and other reports like (Complaint Registration, Enquiries capture, Call Disposition, Trade Partner email call registration, MFI partner call registration, etc).TrainingHelping to develop team Mets through on-the-job training and capability development interventions, also learn more about New Launch products.SellingExplaining the benefits of a company's products or services and offers, promotions to customers, and convert the leads into sale.EmailsReplaying to customer mail quires with in derived time period (24 hrs).CommunicationInform all un-resolved complaints/issues with Consumer Care Lead with immediate for further actions.

Job Title: Telecalling ExecutiveLocation: Velachery / PallavaramCompany: Placement Point SolutionsExperience: Minimum 6 MonthsJob Summary:We are looking for a dynamic Sales Executive to join our team! Your role will involve generating leads, building client relationships, and driving sales for our recruitment and training services.Key Responsibilities:Identify and pursue new sales opportunities.Build strong client relationships and understand their needs.Promote our services and achieve sales targets.Generate leads and convert prospects into clientsMaintain and update client database with accurate informationFollow up with prospects and maintain strong client relationshipsProvide excellent customer service and address client queriesPrepare daily/weekly sales reportsRequirements:Proven sales experience (Training industry is a plus).Strong communication and negotiation skills.Goal-oriented and self-motivated.Additional Requirements:Female candidates preferredBenefits:Competitive salary + incentives.Career growth opportunities.Thanks & Regards,PriyaHuman ResourcePlacement Point Solutions

We are looking for a tele caller persons.

we are looking for telesales executive for an reputed firm in Chennai to join our team

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

Wanted Tele Caller at multiple location (Velachery, Triplicane, Pallikaranai) in Chennai General shift.Female candidate only.Basic Computer Knowledge Must

Fresher Only - Dayshift job !!!!Any Engineering/ Computer science degree - Whatsapp HR -8015098277Good communication in English and strong in native language Hindi/Malayalam/Kannada/TeluguNo target No sales - only customer support!!! - No ArrearsResponding to the Customer calls.Resolving Customer Queries.Immediate Joiner - Get selected in a Day .Other state Candidate ( Accommodation will be given )Salary : Tamil -12000k /Malayalam, hindi,telugu,kannada- 13600k + Incentives 2000 Rs.

Hiring for 3 telecaller Jobs in Velachery, Chennai, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in outbound calling,Voice Process etc.

Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound callsUnderstand customer needSolve customers query over the phoneFrequently replenish job-specific knowledge and apply it on the fieldFull fill all company-established policy obligations

Immediate Opening for a Tele-Caller :Both Exp & Fresher can applyOn roll Job, PF & ESIAttractive IncentivesWeekly fixed Off

We are a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.What you will do there?To do cold calling to convert lead to partners To be analytical and understand the business climate To be a good team player and coordinate with other teams to understand the demand for hiring partners. To work on the partner relationship management To work on daily targets and be responsible to achieve the same. What are we looking for? The candidate should be enthusiastic, energetic and self-driven. The candidate should possess good convincing skills and good decision making skills. The candidate should have completed any bachelor degree and should have 1-2 years experience in hiring delivery partners/bike riders/drivers.Female candidates will be preferred. Location : Velachery6 days work General shift

1. Tami, English, Hindi 2. Tamil English, Kannada 3. Tamil, English, Telugu 4. Hindi + regional language. Day shift (9am to 7pm) Candidate should have excellent communication in English ,Tamil and one of the Regional Language .

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure. Once the lead is qualified, defined process to ensure every qualified lead is aggressively followed for Site visits. Regular follow up with customers for the booking. Keep accurate records of calls conversions Work with Sales team for site visit update on daily

Telesales Executive Responsibilities:Calling existing and potential customers to persuade them to purchase company products and services.Generating promising leads for the outside sales team to pursue.Developing and sustaining solid relationships with customers to encourage repeat business.Using sales scripts proffered by the company to drive sales and respond to customer rejections.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

We are looking for 1 Tele Sales Executive Post in Velachery Chennai with deep knowledge in Telesales and Required Educational Qualification is : Diploma, or Any Bachelor Degree