Voice Support Job Vacancies in Velachery

We are looking for a tele caller persons.

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

Fresher Only - Dayshift job !!!!Any Engineering/ Computer science degree - Whatsapp HR -8015098277Good communication in English and strong in native language Hindi/Malayalam/Kannada/TeluguNo target No sales - only customer support!!! - No ArrearsResponding to the Customer calls.Resolving Customer Queries.Immediate Joiner - Get selected in a Day .Other state Candidate ( Accommodation will be given )Salary : Tamil -12000k /Malayalam, hindi,telugu,kannada- 13600k + Incentives 2000 Rs.

Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound callsUnderstand customer needSolve customers query over the phoneFrequently replenish job-specific knowledge and apply it on the fieldFull fill all company-established policy obligations

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Greetings !Axis Bank is hiring for Freshers to Experienced candidates for Mumbai location.Please find the below JD for your reference.Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products.Location:- Mumbai/Chennai/NoidaShift Timing:- 24/7 rotational shifts and week offsKey Responsibilities: Be the best for our customers by- Displaying complete onus to customers queries / problems- Delivering service with requisite courtesy and accuracy- Adhering to product and process requirements, with nil errors- Escalating customer issues to the right internal stakeholders- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by- Complying to service and sales guidelines- Achieving Call Quality targets- Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like- Loans and mortgages- Priority / elite accountsRole Proficiencies:For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department

Domestic Voice Support!!!Freshers or Experienced Technical support -Voice!!!Mode of Work- Work from officeNo of Openings: 150Interview timings: 09:30 AM to 06:00 PM (Monday - Saturday) (Only face to face interview,) Should have Good communication with one Native Language (Hindi, Telugu, Kannada, and Malayalam). Technical Graduation is mandatory (B.Tech, B.C.A, BSC(Computer science) , BE) Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary (1.5 LPA 2.5 LPA) + Performance Incentives. Shift Timings (8:00 AM 9:00 PM ) (btw 9 hours) 6 days working (1 day rotational week off)

POSITION: Customer Support Specialist (Voice process)OJ Commerce Inc. is a fast-growing retailer serving the US market through OJ Commerce.com and various market places such as Amazon, Walmart, and eBay. OJ Commerce is a privately held, profitable company headquartered in Miami, Florida, USA with a 100% dedicated back office in Chennai. The work hours are flexible with predominantly India business hours with some overlap with US Eastern Time business hours based on need.Experience: Total 2-4 years experience in Phone supportSkill Sets: Position is responsible for resolving customer issues via inbound calls. Handling Customer Queries Respond to any claims submitted by customers. Respond to Customer Emails Facilitate Support Tickets During this process, analyzing any errors committed and provide feedback for improving procedures. Responsible to provide timely and effective resolutions to US customers. Fully responsible to delight prospective customer with satisfactory service Improve the quality of the customer interaction on a daily basis. Will be required to work with agents in other countries through remote sessions.Desirable Skills: Candidates with experience in ecommerce / online retail Should be comfortable in dealing with senior leadership (internal & external) Communication Skills Excellent verbal and written communication skills with ability to explain ideas very clearly. Selfmotivated and flexible, with an ability to work independently. Shift Timing: Should be flexible to work in Night Shifts (6PM to 3AM & 9PM to 6AM IST) Work from Home(Note: Initial 20 days of training will happen in Office floor (Chennai,Guindy))

Roles and ResponsibilitiesHandling inbound and outbound service callsHandling calls related to survey and feedbackHandling product enquiry and customer service callsGenerating reports Soft spoken and solution based working styleDesired Candidate Profile Male and Female candidates with good communication skillsCandidates should be fluent in Hindi , English and TamilFreshers and experienced can applyLimited vacancy.Immediate joiners are preferred.

Greetings from NAZ V HR Solutions!!!We have urgent openings for Customer support executive in leading BPO.Qualification : Any degreeGender : Male /femaleLanguage : Hindi /Malayalam/ Kannada/TeluguExperience: 0 -3 yearsSalary : 10000 14000 +Incentives + PF &ESI Per MonthWorking hours: 9.30am to 6.30pm (Dayshift)Location : ChennaiRoles and Responsibilities:Domestic Process Customer Care Executive Good Communication Handling customer queries and request for the services. Understand customer requirement and provide the best customer service experienceInterested candidates can forward your resume

* Permanent Life-time WFH - Work from Anywhere in India ** Experience with US Inbound Voice is MANDATORY ** NO FRESHERS ** MALE Candidates preferred *Roles and ResponsibilitiesInbound Customer Support - Voice ProcessHelp our clients from USAnswer phone calls and emailsSolve basic issues & answer customer queriesProvide informationCreate support tickets on the customer's behalfDesired Candidate Profile1-3 yr Exp in US US Voice Process is MANDATORYEdu: Graduate or Under-GraduateAge: 23-26 yrsGood Written & Spoken EnglishMust have a personal Laptop + Internet ConnectionPerks and BenefitsPermanent WFHWork from anywhere in India

Position: Tech Support Assoc(WFH) - US NIght Shift - Voice ProcessOnly for Males candidates- BE / BTech- Age: above 23 yrs - 30 yrs- US Voice Process Exp : 1+ years- No career gaps > 3 months -- Covid or Lockdown- Good Spoken English - error free Grammar & fluency & no MTI- Last in-hand Salary: more than 25k- 18k take home to 25k take home- Must have own Laptop Windows 10 64bit (personal) + Wifi connection- Must be okay for permanent WFH- Must have need for money- 9 hours night shift: 8pm-5am, 9pm-6am, 11pm-8am- 6 Days working, 1 week off in rotation- No ESi or EPF or Medical INsurance: All salary is in-hand- Salary date is 10th of following month- 31West Global ServicesIf interested contact me by sending your CV

Experience: 0 to 2 yearsQualification: Any graduate / under graduate / diploma holders.Skills:Note 1: Good Communication Skills with neutral accentNote 2: Immediate joinees are preferred Note 3: Willing to Work at Night Shifts.Facilities: Doorstep Pick-up and Drop available, 6 days working Performance Appraisal - Twice a year Performance Appraisal - Twice a year Opportunity to do MBA while working in HCL , Career Progression Programs