Call Center Fresher Jobs in Velachery

Customer interactionsHandle incoming calls and respond to customer inquiries via phone, email, live chat, WhatsApp, and social media. Address a range of issues such as orders, payments, product features, services, and technical problems.Customer satisfactionEnsure to provide BEST IN CLASS EXPERIENCE and ensure customer satisfaction. This includes conducting customer satisfaction surveys, and handling complaints in a timely manner.Problem-solvingEfficiently resolving customer issues by utilizing product knowledge and spare parts information to provide effective solutions.QualityAs per Preethi Winning Formula Active listening, Patience, Care the Consumer, Clear communication, Technical troubleshooting, Interpersonal skills, Organizational skills, and IT competencies, etc.Communicate the customer issues with internal team / Lead for better resolutionDocumentationMaintaining records of customer interactions and resolutions, this may include collecting proper consumer data base and other reports like (Complaint Registration, Enquiries capture, Call Disposition, Trade Partner email call registration, MFI partner call registration, etc).TrainingHelping to develop team Mets through on-the-job training and capability development interventions, also learn more about New Launch products.SellingExplaining the benefits of a company's products or services and offers, promotions to customers, and convert the leads into sale.EmailsReplaying to customer mail quires with in derived time period (24 hrs).CommunicationInform all un-resolved complaints/issues with Consumer Care Lead with immediate for further actions.

Job Title: Telecalling ExecutiveLocation: Velachery / PallavaramCompany: Placement Point SolutionsExperience: Minimum 6 MonthsJob Summary:We are looking for a dynamic Sales Executive to join our team! Your role will involve generating leads, building client relationships, and driving sales for our recruitment and training services.Key Responsibilities:Identify and pursue new sales opportunities.Build strong client relationships and understand their needs.Promote our services and achieve sales targets.Generate leads and convert prospects into clientsMaintain and update client database with accurate informationFollow up with prospects and maintain strong client relationshipsProvide excellent customer service and address client queriesPrepare daily/weekly sales reportsRequirements:Proven sales experience (Training industry is a plus).Strong communication and negotiation skills.Goal-oriented and self-motivated.Additional Requirements:Female candidates preferredBenefits:Competitive salary + incentives.Career growth opportunities.Thanks & Regards,PriyaHuman ResourcePlacement Point Solutions

We are looking for a tele caller persons.

we are looking for telesales executive for an reputed firm in Chennai to join our team

Wanted Tele Caller at multiple location (Velachery, Triplicane, Pallikaranai) in Chennai General shift.Female candidate only.Basic Computer Knowledge Must

Fresher Only - Dayshift job !!!!Any Engineering/ Computer science degree - Whatsapp HR -8015098277Good communication in English and strong in native language Hindi/Malayalam/Kannada/TeluguNo target No sales - only customer support!!! - No ArrearsResponding to the Customer calls.Resolving Customer Queries.Immediate Joiner - Get selected in a Day .Other state Candidate ( Accommodation will be given )Salary : Tamil -12000k /Malayalam, hindi,telugu,kannada- 13600k + Incentives 2000 Rs.

Hiring for 3 telecaller Jobs in Velachery, Chennai, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in outbound calling,Voice Process etc.

Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound callsUnderstand customer needSolve customers query over the phoneFrequently replenish job-specific knowledge and apply it on the fieldFull fill all company-established policy obligations

Immediate Opening for a Tele-Caller :Both Exp & Fresher can applyOn roll Job, PF & ESIAttractive IncentivesWeekly fixed Off

1. Tami, English, Hindi 2. Tamil English, Kannada 3. Tamil, English, Telugu 4. Hindi + regional language. Day shift (9am to 7pm) Candidate should have excellent communication in English ,Tamil and one of the Regional Language .