Call Center Job Vacancies in Ulsoor

JD Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.Designs, builds, and maintains our social media presence.Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).Identifies trends and insights and optimizes spend and performance based on the insights.Brainstorms new and creative growth strategies through digital marketing.Plans, executes, and measures experiments and conversion tests.Collaborates with internal teams to create landing pages and optimize user experience.Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.Identifies critical conversion points and drop off points and optimizes user funnels.Collaborates with agencies and other vendor partners.Evaluates emerging technologies.Provides thought leadership and perspective for adoption where appropriate.

JD generating new sales and retaining existing customersCommunicating with customers making outbound calls to potential customers and following up on leadsanswering potential customers questions and sending additional information per emailResearch and discover methods to increase customer engagementMaintaining an accurate record of all leads and actual salesAddressing and resolving customer complaintsProvide weekly sales reporthttp://www.icertglobal.comHub Town PrimeUlsoor, Annaswamy Mudaliar Rd, Rukmani Colony, Sivanchetti Gardens, Bengaluru, Karnataka 560042 https://g.co/kgs/wCXH6p

JD for Inside Sales Manager.Generating new sales and retaining existing customersCommunicating with customers making outbound calls to potential customers and following up on leadsanswering potential customers questions and sending additional information per emailResearch and discover methods to increase customer engagementMaintaining an accurate record of all leads and actual salesAddressing and resolving customer complaintsProvide weekly sales reporthttp://www.icertglobal.comHub Town PrimeUlsoor, Annaswamy Mudaliar Rd, Rukmani Colony, Sivanchetti Gardens, Bengaluru, Karnataka 560042 https://g.co/kgs/wCXH6pSales manager

Requirement for Bpo Customer Support Executive. work from Office we are from Prodigy Hunters India Largest Bpo Company Consultancy

Reception Team Member 1. Handling all CMS calls 2. Resolving the Just dial queries & updating in Google sheet3. Booking appointments for grooming and swimming according to the slot availability 4. Sending Daily checklist 5. Updating the Practo appointment in Vetbuddy Software. 6. Replying to the emails received from the clients 7. FB post sharing to the joined Groups8. Sending the bulk message to visited clients 9. Handling pick up & drop queries 10. Handling maintenance work & getting work done 11. Sending batch settlement report 12. Updating & marking attendance properly13. Calling the vendor for all types of work to be done 14. Handling IT-related issues when the Internet not working 15. Uploading Pet pictures in profile 16. Sending Housekeeping plan every day17. Helping the clients to reach out to the Breeder and boarding 18. Giving proper information about the services to the walk-in client 19. Explaining the Grooming and swimming packages to the client20. Handling Jivo chat query 21. Sending SMS through Just dial 22. Resolving Dashboard message in vet buddy23. Collecting the Feedback from the client for Grooming & Swimming 24. Handing the Beverages25. Doing monthly reports for Grooming & swimming26. Sending the Grooming Template e-mail to the client27. Reporting about the workflow to the Reception In-charge-HOD.

We have vacant of 2 Telecaller Jobs in Ulsoor, for Freshers Educational Qualification : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Other Bachelor Degree,Post Graduate Diploma,M.A,M.C.A Skill Microsoft Office, outbound calling, Domestic BPO, IT Enabled Services, Outbound Sales, Customer Care Representative etc.

Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing.

Job descriptionRoles and ResponsibilitiesCalling potential customers to explain the productHandling customer queriesMaintaining reports on daily basisCreating brand image about the companyFollow up with customers and providing necessary detailsDesired Candidate ProfileFluent in Kannada, English.Age should be less than 30Only females can applyAny graduates can applyFreshers are welcomeReady to work in rotational shiftUlsoorPerks and BenefitsIncentives monthlyPerformance bonus

- Work from Office- Rotational Shift (24*7)- Cab facilities providing only for night shift- Inbound call center (Related to Banking)- No Target- 6 days working- Working Hours : 9 Hours- Candidate should have minimum 1 years of experience in Banking sector/ Call center (BPO)- Candidate should know English mandatorily & any languages in below mentionedMalayalam/Hindi/Kannada/Tamil/Telugu/ Marathi/ Bengali/Oriya- Looking for immediate joiner

Reception Team Member 1. Handling all CMS calls 2. Resolving the Just dial queries & updating in Google sheet3. Booking appointments for grooming and swimming according to the slot availability 4. Sending Daily checklist 5. Updating the Practo appointment in Vetbuddy Software. 6. Replying to the emails received from the clients 7. FB post sharing to the joined Groups8. Sending the bulk message to visited clients 9. Handling pick up & drop queries 10. Handling maintenance work & getting work done 11. Sending batch settlement report 12. Updating & marking attendance properly13. Calling the vendor for all types of work to be done 14. Handling IT-related issues when the Internet not working 15. Uploading Pet pictures in profile 16. Sending Housekeeping plan every day17. Helping the clients to reach out to the Breeder and boarding 18. Giving proper information about the services to the walk-in client 19. Explaining the Grooming and swimming packages to the client20. Handling Jivo chat query 21. Sending SMS through Just dial 22. Resolving Dashboard message in vet buddy23. Collecting the Feedback from the client for Grooming & Swimming 24. Handing the Beverages25. Doing monthly reports for Grooming & swimming26. Sending the Grooming Template e-mail to the client27. Reporting about the workflow to the Reception In-charge-HOD.