Call Center Executive Job Vacancies in Ulsoor

JD for Inside Sales Manager.Generating new sales and retaining existing customersCommunicating with customers making outbound calls to potential customers and following up on leadsanswering potential customers questions and sending additional information per emailResearch and discover methods to increase customer engagementMaintaining an accurate record of all leads and actual salesAddressing and resolving customer complaintsProvide weekly sales reporthttp://www.icertglobal.comHub Town PrimeUlsoor, Annaswamy Mudaliar Rd, Rukmani Colony, Sivanchetti Gardens, Bengaluru, Karnataka 560042 https://g.co/kgs/wCXH6pSales manager

Reception Team Member 1. Handling all CMS calls 2. Resolving the Just dial queries & updating in Google sheet3. Booking appointments for grooming and swimming according to the slot availability 4. Sending Daily checklist 5. Updating the Practo appointment in Vetbuddy Software. 6. Replying to the emails received from the clients 7. FB post sharing to the joined Groups8. Sending the bulk message to visited clients 9. Handling pick up & drop queries 10. Handling maintenance work & getting work done 11. Sending batch settlement report 12. Updating & marking attendance properly13. Calling the vendor for all types of work to be done 14. Handling IT-related issues when the Internet not working 15. Uploading Pet pictures in profile 16. Sending Housekeeping plan every day17. Helping the clients to reach out to the Breeder and boarding 18. Giving proper information about the services to the walk-in client 19. Explaining the Grooming and swimming packages to the client20. Handling Jivo chat query 21. Sending SMS through Just dial 22. Resolving Dashboard message in vet buddy23. Collecting the Feedback from the client for Grooming & Swimming 24. Handing the Beverages25. Doing monthly reports for Grooming & swimming26. Sending the Grooming Template e-mail to the client27. Reporting about the workflow to the Reception In-charge-HOD.

- Work from Office- Rotational Shift (24*7)- Cab facilities providing only for night shift- Inbound call center (Related to Banking)- No Target- 6 days working- Working Hours : 9 Hours- Candidate should have minimum 1 years of experience in Banking sector/ Call center (BPO)- Candidate should know English mandatorily & any languages in below mentionedMalayalam/Hindi/Kannada/Tamil/Telugu/ Marathi/ Bengali/Oriya- Looking for immediate joiner

Reception Team Member 1. Handling all CMS calls 2. Resolving the Just dial queries & updating in Google sheet3. Booking appointments for grooming and swimming according to the slot availability 4. Sending Daily checklist 5. Updating the Practo appointment in Vetbuddy Software. 6. Replying to the emails received from the clients 7. FB post sharing to the joined Groups8. Sending the bulk message to visited clients 9. Handling pick up & drop queries 10. Handling maintenance work & getting work done 11. Sending batch settlement report 12. Updating & marking attendance properly13. Calling the vendor for all types of work to be done 14. Handling IT-related issues when the Internet not working 15. Uploading Pet pictures in profile 16. Sending Housekeeping plan every day17. Helping the clients to reach out to the Breeder and boarding 18. Giving proper information about the services to the walk-in client 19. Explaining the Grooming and swimming packages to the client20. Handling Jivo chat query 21. Sending SMS through Just dial 22. Resolving Dashboard message in vet buddy23. Collecting the Feedback from the client for Grooming & Swimming 24. Handing the Beverages25. Doing monthly reports for Grooming & swimming26. Sending the Grooming Template e-mail to the client27. Reporting about the workflow to the Reception In-charge-HOD.

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

Handling inbound calls related to policies. Follow up with the internal team for Pre-Auth cases. Convincing customers related to claims. Provide Claim & Pre-Auth status to customers and hospitals. Update daily tracker to escalation team. Guide the customer about claims procedures. Providing information related to corporate and individual policies

Urgently Required Female Candidates for SriStar Gold Company - The Gold RounderAbout the company: We are SriStar Gold Company - One of the Most Trusted Gold Dealers all across India. The All-Rounder for all kinds of Gold Needs. We offer the best possible deals on gold and other precious metals. We are an ISO certified company with the aim to become everybodys Lifetime Gold Companion.Age Limit: 18 to 40 years onlyNote: Experienced and Freshers both are welcome. We want career-oriented candidates only with a zeal to work towards company growth and self-development.Interview Process: Multiple RoundsDuties & ResponsibilitiesManage CallsExplain Our Product & Services Details to peopleMust have a can-do attitude instead of making excusesMaintain a good relationship with clients so that the business can maximizeKey SkillsMust have basic Computer SkillsMuthoot, Mannapuram, NBFC's, Pawn Broker experience preferredRequired Education: At least 10th PassedBenefits: Multiple Benefits as per company PolicyJob Type: Full-timeSalary: 20,000.00 - 30,000.00 per monthBenefits:Food providedSchedule:Day shiftSupplemental pay types:Performance bonusAbility to commute/relocate:Malleswaram, Bengaluru - 560003, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)Education:Higher Secondary(12th Pass) (Preferred)Experience:tele sales: 1 year (Preferred)total work: 1 year (Preferred)

We are looking for 100 call center executive Posts in ,English Faculty, with deep knowledge in outbound calling,Domestic BPO,Voice Process, English Faculty and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com

Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.

We are looking for a dedicated Call Center Executive to join our team in Bangalore. This role is suited for freshers who have completed their 12th grade and are eager to start a career in customer service.As a Call Center Executive, you will be responsible for handling customer inquiries and providing support over the phone. Your main tasks will include answering calls, addressing customer concerns, and ensuring a positive experience for all clients.Key Responsibilities:1. **Answering Customer Calls**: You will respond to incoming calls from customers, listen to their needs, and provide appropriate solutions.2. **Resolving Issues**: Identify and resolve customer issues or complaints efficiently, ensuring customer satisfaction and loyalty.3. **Providing Information**: Offer clear and accurate information about our products or services, helping customers make informed decisions.4. **Documentation**: Maintain accurate records of customer interactions and transactions in the database to ensure continuity of service.5. **Team Collaboration**: Work closely with team members and supervisors to share insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English and a friendly, professional demeanor. Strong problem-solving abilities and patience are essential when dealing with challenging calls. Basic computer skills are necessary for documenting customer interactions, and a willingness to learn and adapt to new processes is crucial. A positive attitude and a desire to help others will contribute to your success in this role.

Collection agents act as liaisons between businesses and customers to collect debts and resolve outstanding balances. Their responsibilities include developing payment plans, locating debtors in order to begin the recovery process, and negotiating debt payments.

Keeping track of assigned accounts to identify outstanding debts. Planning course of action to recover outstanding payments. Locating and contacting debtors to inquire of their payment status.

We are looking for dynamic Pre-Sales Outbound Calling Executives to join our pre sales team. This is a voice-based role focused on generating interest and qualifying leads by calling the provided contact numbers. The agent will follow a predefined script, explain the benefits, and identify potential customer interest.The role demands excellent communication and convincing skills, as well as the ability to engage in two-way interactive conversations. Agents must hold the customers attention on the call, handle objections, and ensure proper follow-ups to push leads forward in the sales.We will be offering a highly attractive salary package along with performance-based incentives. Suitable for candidates passionate about sales, customer communication, and lead generation.Key Qualities & SkillsStrong spoken communication skills in English (regional language is a plus)Ability to listen actively and understand customer needsConfidence in handling rejections and closing dealsSelf-motivated with a results-driven attitude

Handling inbound calls related to policies. Follow up with the internal team for Pre-Auth cases. Convincing customers related to claims. Provide Claim & Pre-Auth status to customers and hospitals. Update daily tracker to escalation team. Guide the customer about claims procedures. Providing information related to corporate and individual policies.