We are seeking a dedicated and enthusiastic Calling Executive to join our team in Gomti Nagar, Lucknow. The ideal candidate should possess 1 to 3 years of experience in a calling role and hold a graduate degree. This full-time position requires the candidate to work from our office.
Key Responsibilities:
- Outbound Calling: Engage with potential clients or customers over the phone, introducing our services and generating interest.
- Customer Follow-up: Maintain regular contact with existing customers to ensure satisfaction and address any inquiries or issues they may have.
- Data Management: Accurately record call details and customer information in our database for tracking purposes.
- Lead Generation: Identify potential leads from various sources and qualify them for further engagement by the sales team.
- Report Preparation: Prepare and present daily or weekly reports on call activities, outcomes, and any challenges faced.
Required Skills and Expectations:
The ideal candidate should have excellent verbal communication skills, a friendly demeanor, and the ability to build rapport with clients over the phone. A strong understanding of customer service principles and basic computer skills are essential. Additionally, the candidate should be able to work independently, manage time effectively, and meet deadlines. A proactive attitude and a willingness to learn are important prerequisites for success in this role.
Experience
1 - 3 Years
No. of Openings
1
Education
Graduate (B.A, B.B.A, B.Com, B.Sc)
Role
Calling Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
D-133 Anushka Tower Vibhuti Khand Gomti Nagar Lucknow