Call Center Job Vacancies in Durg

Civil Guruji is one of India's leading civil engineering training and skill development platforms, dedicated to helping engineers build practical skills and advance their careers through industry-oriented training programs. We are looking for a confident, enthusiastic, and result-oriented Telecaller Executive who can effectively communicate with engineers, generate admissions, and support the sales process. Key Responsibilities Handle calls with engineers interested in our training programs. Explain course modules, training process, career opportunities, batch schedules, and fee structure. Follow up with prospective engineers and convert leads into admissions. Maintain engineer data and follow-up records. Achieve lead conversion targets. Resolve basic queries professionally. Coordinate with the branch team for smooth admission processing. Communicate professionally through Phone Calls, WhatsApp, and Emails. Build strong relationships with prospective engineers and ensure a positive admission experience. Required Skills Excellent Hindi communication skills (Basic English preferred) Good communication and convincing skills Basic computer knowledge (MS Excel/Google Sheets) Positive attitude and willingness to learn Target-oriented approach

ResponsibilitiesCall and guide engineers about our coursesHandle follow-ups and admissionsExplain training details and fee structureConvert enquiry into admissionsMaintain engineer records and resolve basic queriesRequirementsGood Hindi communication (Basic English preferred)Basic computer knowledge (MS Excel/Google Sheets)Confident and professional communication

- Answer incoming calls and respond to customer inquiries: As a Call Center Executive, you will be responsible for answering calls from customers and addressing any questions or concerns they may have regarding products or services.- Make outbound calls to follow up on customer inquiries: You will also be required to make outbound calls to follow up with customers who have previously contacted the call center for assistance or information.- Provide excellent customer service: It is essential to provide top-notch customer service by addressing customer needs in a professional and courteous manner.- Document all call information according to standard operating procedures: You must accurately document all customer interactions and information received during calls to ensure proper tracking and follow-up.- Meet call handling quotas and targets: You will be expected to meet call handling quotas and targets set by the company to ensure efficient call processing and customer satisfaction.Required skills and expectations:- Excellent communication skills: You must have strong verbal communication skills to effectively interact with customers over the phone.- Basic computer knowledge: Familiarity with basic computer programs and software is required to document call information and navigate call center databases.- Ability to multitask: You should be able to handle multiple calls and inquiries simultaneously while maintaining professionalism and efficiency.- Problem-solving skills: Quick thinking and problem-solving abilities are essential to resolve customer issues and ensure customer satisfaction.- Patience and empathy: It is important to have patience and empathy when dealing with customers, especially when addressing complaints or concerns.

Provide counseling on course selection, academic issues, and career paths.Guide students in admission, documentation, and orientation.Conduct seminars/workshops on career guidance, mental wellness, and skill development.Coordinate with faculty, parents, and management for student support.

We are hiring a Customer Support Executive to join our team at Growth Hub. The role involves handling customer queries, resolving issues efficiently, and ensuring a smooth and positive customer experience. The ideal candidate should have excellent communication skills, patience, and a problem-solving mindset.Key Responsibilities:Handle inbound and outbound calls in a professional manner.Assist customers with their queries, complaints, and service requests.Maintain accurate customer records and update information regularly.Coordinate with internal departments to resolve customer concerns.Follow up with customers to ensure their issues are fully resolved.Prepare and maintain daily reports of customer interactions.Skills Required:Excellent communication skills (Hindi & English).Strong listening and problem-solving abilities.Basic computer knowledge (MS Excel, MS Word, Google Sheets).Ability to remain calm and professional under pressure.Patience, empathy, and a customer-first attitude.Time management and multitasking skills.

Key Responsibilities: Make outbound calls to potential customers to inform them about our products/services. Answer incoming calls and resolve customer queries. Maintain a record of calls and customer information in the CRM. Follow up with customers to ensure satisfaction and close sales. Provide accurate information to customers and handle objections professionally. Maintain a polite and professional tone at all times.________________________________________Requirements: High school diploma or equivalent (Bachelors degree preferred). Prior experience in tele calling, customer service, or tele sales is a plus. Excellent communication skills in English, Hindi, regional language. Good listening skills and a positive attitude. Ability to work independently and as part of a team. Basic computer knowledge (MS Excel, CRM tools, etc.).________________________________________Preferred Skills: Strong persuasion and negotiation skills. Time management and organizational skills. Ability to handle rejection and remain motivated.

Hiring for 2 Executive Assistant Jobs in Bhilai, Durg, Risali Bhilai, Durg, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.E with Good knowledge in Data Management, Report Preparation, calling etc.

We are looking for 53 Call Center Executive Posts in Baloda Bazar,Balrampur-Ramanujgan,Bastar, Chhattisgarh,Bemetra, Chhattisgarh,Bijapur,Bilaspur, Chhattisgarh,Dantewada, Chhattisgarh,Dhamtari, Chhattisgarh,Durg, Chhattisgarh,Gariaband, Raipur, with deep knowledge in undefined and Required Educational Qualification is : Secondary School, Diploma, B.A, B.C.A, B.Com, B.Sc, MBBS, Post Graduate Diploma, M.A, M.Com

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We are looking for a telecaller for our Spa

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Hiring for 10 Customer Supporting Executive Jobs in Bhilai, Durg, Chhattisgarh,Raipur, Chhattisgarh with minimum 2 Years Experience,Required Educational Qualification is : B.Sc, M.B.A/PGDM with Good knowledge in Customer Relationship,Customer Handling,Calling,Cold Calling,Revenue Generation,Business Development Lead Generation etc.

Key Responsibilities:1. Making outbound calls to potential customers: As a Calling Executive, you will be responsible for contacting potential customers over the phone to promote products or services.2. Handling customer inquiries: You will need to answer any questions or concerns that customers may have regarding the products or services being offered.3. Communicating product information: It will be your responsibility to effectively communicate the features and benefits of the products or services to customers.4. Maintaining call records: You will need to accurately document all calls made, including customer feedback and any follow-up actions required.Required Skills and Expectations:1. Good communication skills: As a Calling Executive, you must have strong verbal communication skills to effectively interact with customers over the phone.2. Confidence: You should have the confidence to engage in conversations with potential customers and address any queries they may have.3. Basic computer skills: You should be comfortable using a computer to input call records and access any necessary information.4. Time management: It is important to be able to effectively manage your time as a part-time Calling Executive working from home.

Key Responsibilities: Make outbound calls to potential customers to inform them about our products/services. Answer incoming calls and resolve customer queries. Maintain a record of calls and customer information in the CRM. Follow up with customers to ensure satisfaction and close sales. Provide accurate information to customers and handle objections professionally. Maintain a polite and professional tone at all times.________________________________________Requirements: High school diploma or equivalent (Bachelors degree preferred). Prior experience in tele calling, customer service, or tele sales is a plus. Excellent communication skills in English, Hindi, regional language. Good listening skills and a positive attitude. Ability to work independently and as part of a team. Basic computer knowledge (MS Excel, CRM tools, etc.).________________________________________Preferred Skills: Strong persuasion and negotiation skills. Time management and organizational skills. Ability to handle rejection and remain motivated.