Call Center Executive Graduate Experience Jobs in Gurgaon

Experience: 3-5 years of experience in a call centre or customer service role. Proven track record of handling inbound and outbound calls in a professional manner. Experience in logging user issues and accurately documenting details in a ticketing system. Ability to troubleshoot basic technical issues and escalate complex problems to the appropriate teams. Familiarity with call centre software andsystems (e.g., CRM software, ticketing systems). Excellent verbal and written communication skills to effectively interact with users/customers. Ability to work independently with minimal supervision in a fast-paced environment.Experience in providing first-level support and resolving user queries and complaints. Knowledge of IT systems, software applications, and troubleshooting techniques. Familiarity with government IT policies and procedures. Ability to work collaboratively with cross-functional teams to resolve user issues. Patience and empathy to handle user concerns and complaints effectively. Strong problem-solving skills and attention to detail in resolving user issues. Adaptability to learn new tools and technologies quickly. Customer-focused mindset with a commitment to delivering high-quality service and support. Ability to maintain composure and professionalism during high-pressure situations.

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

URGENT HIRINGLOCATION - GURGAONCustomer service Executive1 yr Bpo exp is mandatory**Graduation mandatory **1yr of BPO experience on paper is mandatory **Excellent English communication without any grammatical errors**6 Days working**Rotational shift (Night shifts are there for boys and for girls only day shift)**Rotational weekly offSalary25,000CTC and21,250inhand

Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.

Take inbound and blended calls, answer questions. Make outbound calls to prospects and clients. Assist with activities, documenting leads, and managing databases. Calling active and budding clients to encourage the business. Perform other duties as assigned Addressing clients' uncertainties, grievances, and suggestions on time.

JD of care manager.Responsibilities:Manage and address concerns related to Field Sales Executives (FSE) and Business Development Leads (BDL), ensuring efficient resolution and maintaining positive relationships.Assist in resolving payout-related concerns for FSE and BDL members, including but not limited to commission calculations, payment discrepancies, and payment processing.Coordinate the collection of KYC documentation from new joiners, ensuring compliance with regulatory requirements and internal policies.Maintain accurate records of KYC documentation and ensure timely verification and processing.Conduct regular communication with FSE and BDL members via phone calls and other channels to provide support, gather feedback, and address any issues or inquiries.Collaborate with other departments, such as HR and Finance, to streamline processes and improve efficiency in handling FSE and BDL-related matters.Stay updated on industry trends, regulations, and best practices related to care management and sales operations.Provide training and guidance to FSE and BDL members on processes, policies, and systems as needed.Qualifications:1. Must be graduate 2. Know the Telugu, Kannada, Hindi, and English languages.3. 1 year of experience in customer service. 4. Expected Start Date: Immediate or 15 days5. JOB Type: WFO6. Working Location: GurugramCTC. 3LPA

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirements and skillsPrevious experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multitask, set priorities and manage time effectively

Job Openings for 2 Call Center Executive Jobs with minimum 1 Year Experience in Delhi, Patna, Gurugram, having Educational qualification of : Higher Secondary,Secondary School,Diploma,B.A,B.C.A with Good knowledge in Microsoft Office, Communication Skills, Domestic BPO, Need marathi And English language etc.this is work from home jobs

Title: Telesales Specialist - International FreightWe are currently seeking an experienced (1 - 2 years) and motivated Telesales Specialist to join our team in the international freight industry. In this role, you will be responsible for prospecting and generating new business through outbound calling and email campaigns. You will also manage existing accounts and work closely with our operations team to ensure customer satisfaction.Responsibilities:Conduct outbound sales calls and email campaigns to generate new businessBuild and maintain relationships with new and existing customersIdentify and pursue sales opportunities to meet or exceed monthly sales targetsWork closely with the operations team to ensure customer satisfactionMaintain accurate and up-to-date records of all sales activity and customer interactions in our CRM systemCollaborate with team members to continuously improve sales strategies and processesAttend industry trade shows and events as neededRequirements:Proven track record of success in telesales or inside sales, preferably in the international freight industryStrong communication and interpersonal skillsAbility to work independently and as part of a teamExcellent time management and organizational skillsProficiency in Microsoft Office and CRM systemsBachelor's degree in business or related field preferredAbility to speak multiple languages is a plusWe offer a competitive salary and benefits package, including health insurance and retirement plans. If you are a motivated self-starter with a passion for sales and the logistics industry, we would love to hear from you. Please submit your resume and cover letter for consideration.

We have vacant of 300 Telecaller Jobs in Delhi-Delhi,Gurugram / Gurgaon, Haryana,ghaziabad,tele caller,Call Center Executive, Experience Required : 1 Year Educational Qualification : Professional Degree, Other Bachelor Degree Skill tele caller,Call Center Executive etc.

Telesales Executive Responsibilities:Calling existing and potential customers to persuade them to purchase company products and services.Accurately recording details of customers purchase orders.Processing all customer purchases accordingly.Generating promising leads for the outside sales team to pursue.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Using sales scripts proffered by the company to drive sales and respond to customer rejections.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.Telesales Executive Requirements:High school diploma or GED.Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.Certified Sales Professional (CSP) accreditation is advantageous.Proven experience working as a telesales executive.Proficiency in all Microsoft Office applications.The ability to follow scripts.Strong negotiation and consultative sales skills.Excellent organizational and problem-solving skills.Effective communication skills.Exceptional customer service skills.

Hiring for 3 Hiring for Operations Executive in Gurgaon Jobs in Gurugram / Gurgaon, Haryana,International Call Center, for Fresher , Required Educational Qualification is : Other Bachelor Degree with Good knowledge in International Call Center etc.

Great Opportunity for Fresher & Experienced to make their career with Policy BazaarTo fix up the interview schedule Please connectProcesses in Policy Bazar-Customer ServiceLife ClusterHealth InsuranceCancer InsuranceMotor InsuranceTerm InsuranceTravel InsuranceInvestmentMutual FundsAbout policy BazaarPolicy bazaar is Indias prominent online life insurance and general insurance aggregator. We are specialized in making comparative analysis of the insurance products of various insurance policies based on price, quality and key benefits. Our punch line, Insurance Compare Kiya Kya?Our unique comparative system boosts our credibility. We empower customers with comparative and accurate information on Insurance products combined with solution driven customer service. Our technology backed service is convincing and adds value to our customers. Life Insurance General Insurance Loans Retail Credit Cards Travel InsuranceThe Indian arm expands the USA's offerings by leveraging cost-effective labor off-shore to keep operational costs down. Some of the services offered by Indian concern include Inbound Customer Service, Outbound Customer Service, Inbound Sales, Outbound Sales, Win-Back Programs, Web Chat Service, Email, Business Process Outsourcing, Data Cleansing, Lead Generation and Appointment Setting.Position Title:Associate Sales Consultants / Relationship ExecutiveReports to: Team LeaderFunction: Insde sales Location: Gurgaon, Haryana, IndiaApplicant Eligibility: Graduates/Post-Graduates/MBA (Preferred) with 0-3 year of experience in relevant field can apply for a better salary & Future.Job DescriptionSelling of financial Products/Insurance Policy to the leads given by the company.Interested leads will be provided by the company.No cold calling or random calling.Leads will be from interested customers.Day shift (10am to 7:00pm) - Fixed timings.Its a 6 days working

This course is essential for personnel who are new to the offshore oil and gas industry that require this safety and emergency response training and assessment to work in an offshore cold or warm water environment.Ocean Offshore Marine India uses the latest equipments. We are the best institute to offer the offshore courses in India. We offer all types of courses related to the offshore Industry.Courses 1. OIM (Offshore Installation Manager)2. BS (Barge Supervisor / Barge Master)3. BCO (Ballast Control Operator / MOU Stability)4. MS (Maintenance Supervisor / Chief Mechanic)5. OPITO IMIST (International Minimum Industrial Safety Training)6. Crane Operator Course - Level 1, 2 & 37. HLO (Helicopter Landing Officer)8. HDA ( Helideck Assistant)9. BOSIET (Basic Offshore Safety Induction & Emergency Training)10 . PSCRB ( Proficiency in Survival Craft & Rescue Boats )11. HUET (Helicopter Underwater Escape Training) &Helicopter under water escape & sea survival training12. H2S (Hydrogen Sulphide Gas Safety Course)13. FRC / FRB (Fast Rescue Craft / Boat)14. HFF (Helicopter Fire Fighting)15 HDFF ( He cDlideck Fire Fighting )And Ship Manning, Offshore Recruitment, Offshore Training, Marine Training, CDC & COC AssistanceContact for the offshore course booking of BOSIET, HUET FOET, H2S HLO FRC PSCRB, HFF, HDFF STCW 2010 Etc. Now In India

Hi All, Great Opportunity to work with leading BPO firm!!Please see below positions for Gurgaon Location (100% onsite):Human Resource Manager- 5+ yearsInterested can share their resumeNotice Period: 15 - 30 Days or Immediate Joiners.References are highly appreciated.Thanks,FindExcellence

Urgent Hiring for field Sales officer largest e-commerce company**for Interview- Call me *Salary in-hand20k to 25k + PF + ESI + 2000 monthly conveyance fixBike & DL MustAge limit 22 to 32 yearsQualification - 12th passed & GraduateExperience - 1 year to 3 yearJob description??Onboarding New retailers on E-commerce Platform across categoriesLarge Home appliances Retail onboarding, Small Home appliances Retail onboardingConsumer Durable Distributor Electronic product sales onboardingConsumer Durable Electronics product Channel & Retail sales onboardingExperience like - Meesho, city mall, Flipkart wholesale,Paytm mall, Udaan, Amazon sales, telecom salesRegards Sachin yadav

Company is looking for candidates for their insurance policy divison. Only EXPERIENCED candidates preferred.

Responsibilities:Leading a team of QA and looking after their performance and management.To conduct audits as per defined guidelines and sampling.To ensure timely closure of feedbackTo create and publish regular audit reports with management and clients (daily, weekly, monthly) To identify process gaps, work with respective teams to fix gapsConduct Refresher sessions for Auditors to improve Quality.Lead error calibration sessions with internal or external stakeholdersTo drive process improvement initiatives.To conduct Quality related trainings, when neededEligibility Requirement:Min 2yrs experience in Team Lead Role (Quality)Should be well versed with G-Suite (Sheets/Doc/Slides/Forms etc)Should have excellent communication skills (written and spoken)Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basisSelection Process: 1-0-1 Interview

Good communication skills and Convincing Power Fluent in the Hindi Language Should be able to work with a Team Making telephonic calls to the target audience and pitching them- Ability to manage a complex workload and prioritize - Excellent attention to detail Experience: 2-5 years (Freshers can also apply)

Looking a candidate who is having min 1 Year of exp in Tele CallingFixed Salary along with Incentives will be providedLocation : Lala Kherli, Sohna, Gurgaon, Haryana (122103)

Urgent Opening For Telecaller and field Sales Location-Gurgaon for telecallerLocation - PAN INDIA FOR FIELD SALESExperience-1 to 3 yrsQualification-GraduationSalary- 15000 to 20000Anyone can interested can share their resume on

Job descriptionRoles and Responsibilities Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders,Required Candidate profileGraduate must have 6 Months of exp in German Voice Process ,flair for customer service 5.5 Days work from home Thanks & Regards,Sheetal TanwarTalent Acquisition Department