Call Center Executive Fresher Jobs in Kolkata

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441

We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.

We are looking for a dedicated Call Center Executive to join our team in Alipore. This is a full-time position that allows you to work from home, making it an ideal choice for those seeking flexibility. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries over the phone in a polite and efficient manner to resolve issues and provide assistance.- **Product Knowledge:** Learn and understand the products and services offered to accurately inform customers and address their questions.- **Data Entry:** Maintain accurate records of customer interactions and transactions in the system for tracking purposes.- **Feedback Collection:** Gather feedback from customers to improve service quality and share valuable insights with the team.- **Problem Resolution:** Assist in troubleshooting customer concerns, ensuring a high level of satisfaction through effective problem-solving.**Required Skills and Expectations:**Candidates should ideally possess strong communication skills to effectively interact with customers and understand their needs. A basic knowledge of computer usage is essential for managing customer data and documentation. It is important for applicants to be detail-oriented and organized, as maintaining accurate records is a key responsibility. A positive attitude and the ability to work independently are crucial for success in this remote position. While prior experience is not mandatory, a willingness to learn and adapt to new challenges is highly valued. Being a female candidate is a requirement for this role.

- Handle inbound and outbound calls from customers: The Call Center Agent will be responsible for answering calls from customers to address their inquiries, resolve complaints, provide information, and offer assistance.- Maintain customer satisfaction: It is crucial for the Call Center Agent to ensure that customers are satisfied with the service provided, by actively listening to their concerns and finding solutions to meet their needs.- Follow communication scripts: The Agent will be expected to follow specific scripts during calls to maintain consistency and professionalism in all interactions with customers.- Utilize computer systems to track customer interactions: The Agent will need to input and update customer information in the system, as well as log details of each call for future reference.Required skills and expectations:- Excellent communication skills: The Call Center Agent must have strong verbal communication skills to effectively interact with customers over the phone.- Patience and empathy: It is important for the Agent to demonstrate patience and empathy towards customers, especially when dealing with challenging situations.- Basic computer knowledge: The Agent should have basic computer skills to navigate through systems and input customer data accurately.- Ability to work independently: As the job is work from home, the Agent should be able to work efficiently without constant supervision, managing their time effectively to handle calls and inquiries.

Pay: 9,000.00 - 18,000.00 per monthJob description:*Job Title: International Telecalling Agent UK Voice Process**Location: Kasba, Kolkata**Job Type: Full-Time**Process: UK Voice Process (International Calling)**Experience: Freshers & Experienced Both Welcome**Company Overview:*We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in *Kasba, Kolkata*, and looking for enthusiastic individuals ready to grow with us.*Job Description:*We are hiring *International Telecalling Agents* for our *UK Voice Process*. This is a full-time, office-based role where you'll be engaging with UK customers over the phone answering queries, offering support, and ensuring customer satisfaction.*Key Responsibilities:*- Handle outbound and inbound calls to/from UK customers.- Clearly communicate product or service details.- Resolve customer queries in a professional and timely manner.- Maintain call records and update customer information accurately.- Meet daily/weekly targets and call quality standards.- Stay updated on process knowledge and training materials.*Who Can Apply?*- Excellent spoken English is *a must*.- Freshers with good communication skills are encouraged to apply.- Experience in international BPO or telecalling will be a plus.- Comfortable working in *UK shifts* (Afternoon to Night).- Basic computer knowledge and typing skills required.*Perks & Benefits:*- Attractive Salary + Incentives.- Fixed Shifts (UK Timing).- Friendly and supportive work environment.- On-the-job training and growth opportunities.- Weekends Off (Depending on the process).- Convenient office location in *Kasba, Kolkata*.*How to Apply:*Interested candidates can share their resume at *prayoshidwitaya@gmail.com* or contact us directly at *9163460830* to schedule an interview.Job Types: Full-time, Permanent, FresherBenefits:Health insuranceProvident FundWork Location: In person

- Conduct outbound calls to potential customers: You will be responsible for making calls to potential customers to promote products or services and generate leads.- Handle incoming calls from customers: You will be required to answer incoming calls from customers, address their inquiries, and provide necessary information.- Maintain call records and update CRM: It is essential to maintain accurate records of all calls made and received, as well as update customer information in the CRM system.- Follow up with customers: You will need to follow up with customers who have shown interest in the products or services, answer any additional questions they may have, and keep them engaged.- Achieve daily/weekly/monthly targets: As a Telecalling Executive, you will be expected to meet and exceed sales targets set by the company.Required Skills and Expectations:- Excellent communication skills: You should have strong verbal communication skills and be able to engage customers effectively over the phone.- Basic computer skills: Proficiency in using basic computer applications like MS Office and CRM software.- Customer service orientation: Ability to provide excellent customer service and build rapport with customers.- Time management skills: Ability to prioritize tasks and manage time efficiently to achieve targets.- Positive attitude and willingness to learn: A positive outlook, willingness to learn new technologies, and adapt to changes in the work environment.

- Make outbound calls to potential customers to promote products or services: As a Telecalling Executive, your primary responsibility will be to make outbound calls to potential customers in order to promote the products or services offered by the company.- Answer incoming calls from customers to address inquiries: You will also be required to answer incoming calls from customers who have inquiries about the products or services, and provide them with the necessary information.- Understand and adhere to call center scripting and policies: It is important for you to understand and adhere to the call center scripting and policies provided by the company in order to maintain consistency in communication with customers.- Maintain a professional and positive attitude towards customers: You should always maintain a professional and positive attitude towards customers, ensuring that they have a pleasant experience when interacting with the company.Required Skills and Expectations:1. Basic English proficiency: You should have a basic proficiency in the English language in order to effectively communicate with customers.2. Basic computer skills: A basic knowledge of computer skills is required to navigate through customer databases and call center systems.3. Good communication skills: Strong communication skills are essential for effectively conveying information to customers and addressing their inquiries.4. Prior experience in a BPO or call center environment is preferred but not mandatory.5. Ability to work full-time and from the office in Kolkata.

Hiring: Customer Support Associate (UK Non-Voice)Join our BPO team for a UK non-voice process. Handle customer and take survey training will be provided!Requirements: Good written English, basic computer skills,freshers welcome.Schedule: 6 days/week, Sunday fixed off.Perks: Training, growth, attractive salary + incentives.Location: Work from office only (Behala-Taratala)

-Make outbound calls.-Maintain relationship with the customers. -Handel queries.

We are seeking a motivated and energetic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential or existing customers to inform them about products/services, handle inquiries, or follow up on previous interactions. The ideal candidate should have excellent communication skills and a customer-focused approach.Key Resposibilities:Handle customer questions and resolve queries in a professional manner.Excellent communication skills in Hindi.Ability to handle pressure and meet targets.Patience and customer-focused attitude.Must Have basic knowledge about Excel.Maintain and update the customer database with accurate information.Answer incoming calls and resolve customer inquiries or complaints.Follow up on leads and maintain a record of customer interactions.Responsible for calling candidates and update regarding the job openings.Explain the company's products and services clearly and effectively.Provide feedback to the team for improving processes or campaigns.

Telemarketing females with English knowledge required interest on sakes will be given preference. High incentives. Freshers will be taught free.

Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.

Hiring for 100 KYC Executive Jobs in Patna, Kolkata, Lucknow, Kanpur, Jaipur, Jaisalmer, Ludhiana, Agra, Meerut, Aurangabad, Jhansi, Ranchi, Dhanbad, Aligarh, Indore, Raipur, Chhattisgarh, Dehradun, Nasik - Pune Road, Nashik, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in Good Communication Skills, Domestic BPO, BPO Voice, BPO Sales, Hindi BPO, Sales Call, Call Center, Smart Card, Credit Card Reconciliation, Credit Card Domain, Insurance Verification etc.KYC Executive jobs are prevalent across India, with numerous openings in banking, financial services, and related sectors for roles involving customer due diligence, identity verification, and compliance.

Position: Telecaller Client Coordination Timing: 10:00 AM to 7:00 PM (Monday to Saturday) Salary: 10,000 + Performance-Based Incentives Bonus: Mobile Recharge Included Company: Fly Fusion Address: 2D, Shib Sakhti Apartment, 167, Rajdanga, Nabapally, Kolkata 700107 Bus Stop: Nabapally Landmark: Near Pink Pose Pet Shop & Clinic Call / WhatsApp: +91 8967484486 Website: www.flyfusion.in www.flyfusion.co.in Key Responsibilities:Follow-up with leads and existing clientsManage phone and WhatsApp communicationShare software demos and updatesMaintain daily records and reports Who Can Apply:Female Candidates PreferredBasic Computer & WhatsApp KnowledgeGood Communication Skills (Hindi/Bengali/English)

language hindi English Assamese oriya salary ctc 12k -15klocation kolkata west bengal

Outbound CallsCandidates Fluent in English will be considered.Good communication skillsShift : Morning (Fixed Shift)Time: 6:30 am - 3:00 pm/7:00am -3:30pmABOUT COMPANY: We are an International BPO working for Australian Captive Energy Process.#BENEFITS:Yearly BonusHigh IncentivesAttendance BonusOn time SalaryQUALIFICATIONS:High School Diploma or Equivalent.Graduate*FRESHERS...

Designation: Customer Service ExecutiveJob Role: Making calls to customers & need to do survey.Candidates are required to be energetic, patient and active listener while speaking to customers over phone.Job Location: Kolkata

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053