Telecalling Executive || Freshers & Experienced

As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:

- Making Outbound Calls: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.

- Customer Engagement: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.

- Data Entry and Management: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.

- Achieving Targets: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.

- Team Collaboration: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.

For this role, you should possess the following skills and qualities:

- Strong Communication Skills: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.

- Listening Skills: Ability to listen carefully to customer needs and respond appropriately.

- Positive Attitude: A friendly and positive demeanor helps create a welcoming experience for customers.

- Basic Computer Skills: Familiarity with using computers for data entry and managing customer information is essential.

- Eagerness to Learn: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce.

This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.

• Experience

  0 - 5 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Calling Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  19 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  23 BANKIM MUKHERJEE SARANI , 198 A , BLOCK- J , NEW ALIPORE, 2ND and 3RD FLOOR, KOLKATA 53