Customer Care Cons BPO Non VoiceCustomer RelationshipChat ProcessBPO OperationsNon Voice ProcessBPOChat SupportDomestic BPOCustomer Guidance
Job Description:We are seeking a dedicated and friendly Customer Support Representative to join our team. In this role, you will assist customers by addressing their queries, troubleshooting issues, and providing solutions via phone, email, or chat. You will ensure a positive customer experience and offer exceptional service to meet customer needs.Key Responsibilities:Respond to customer inquiries and resolve complaints promptly.Provide product/service information and assist with troubleshooting.Maintain high customer satisfaction levels.Document customer interactions and follow up when necessary.Qualifications:Excellent communication and problem-solving skills.Ability to remain calm and patient in challenging situations.Previous experience in customer service is a plus but not required.
We are seeking a motivated and enthusiastic BPO Tele caller to join our dynamic team. The ideal candidate will be responsible for making outbound calls and providing exceptional customer service, while also supporting sales initiatives. This role requires excellent communication skills and the ability to engage effectively with customers to meet their needs.
Hiring for 5 non voice process executive Jobs in Chhindwara,Bhopal,Nagpur,Jabalpur,Indore Bypass Road, Bhopal,Jawaharnagar(GujaratRefinery) Rajkot, with minimum 1 Year Experience,Required Educational Qualification is : B.Com with Good knowledge in KPO,Domestic BPO etc.
Microsoft Excel Motivating SkillPhone BankingOutbound CallingMarketing CommunicationDomestic BPOVoice ProcessKPOPresentation SkillsInternational BPOInboundNegotiation SkillsConvincing PowerCold CallingBPO Non VoiceOutbound SalesBPO SalesEnglishVoice SupportCallingBPO Call CenterComputer SkillsTelemarketingWork From HomeTele MarketingTyping SkillsTelesalesBPOTele Sales
Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.