Administration Officer Job Vacancies in Guwahati

As an Airport Administrative Executive in Guwahati, your primary role will involve supporting the day-to-day operations of airport administration. You will be required to handle various tasks essential for smooth functioning within the airport environment.Key Responsibilities:- Administrative Support: Assist in daily office tasks, including filing, data entry, and managing correspondence to ensure efficient operations.- Customer Interaction: Engage with passengers and visitors, providing information and assistance to enhance their experience at the airport.- Team Coordination: Work closely with various teams to ensure seamless communication and collaboration among different departments.- Documentation: Maintain accurate records and reports related to airport activities and transactions, helping with compliance and auditing processes.- Problem-solving: Address inquiries and resolve any issues raised by passengers or staff, ensuring timely and effective solutions.Required Skills and Expectations:Candidates should have a minimum education level of 10th grade and be open to an experience range from fresh graduates to those with up to six years of experience. Strong communication skills are essential for effectively interacting with passengers and colleagues. You should be organized and able to manage multiple tasks efficiently. A proactive attitude in seeking solutions and assisting customers will be highly valued, along with the ability to work well in a team-oriented environment.

Human Resources (HR) Recruitment: Source candidates, screen resumes as per the requirement, schedule interviewsand assist with on boarding after final selection. Payroll & Attendance: Track daily attendance, process leave requests, and compile monthlypayroll inputs. Employee Relations: Help resolve workplace grievances, support performance reviews, andcoordinate exit interviews. Compliance: Maintain accurate personnel files and ensure adherence to local labor laws. Contract worker Management: Issuance of gate pass after proper police verification &fitnesscertificates, to monitor monthly wage payment and other statutory payments like PF/ESIC bythe contractors for each and every contract worker. All other compliances related to labor Lawsby company as well as by the contractors. Government Department Coordination: Must have practical experience in handling andcoordinating with various government departments and statutory authorities, includingEPFO/PF, ESIC, Labour Department, GST Department, Electricity/Electrical InspectorateDepartment, Factory Inspectorate, Pollution Control Board, Fire Department, local municipalauthorities, Police Department, and other relevant government authorities as applicable tothe plant and company operations. Government Correspondence: Should be capable of understanding government notices, letters, forms, challans, certificates, inspection reports, compliance documents, and other officialcorrespondence and take appropriate action or escalate the matter to the concernedsenior department. Documentation Review: Should be able to independently read and understand documentsreceived from EHS, Legal, Finance, Operations, Maintenance, Security, contractors, andgovernment authorities, identify missing information or documents, raise queries with theconcerned department, and ensure timely completion and submission. Implementation & Follow-up: Should be capable of suggesting practical implementation ofcompliance requirements and coordinating with relevant internal teams and governmentdepartments to ensure timely closure. Reporting: Prepare and maintain professional HR, administration, statutory compliance, manpower, attendance, contractor, government correspondence, and management reports asrequired. Administration (Admin) Office Management: Oversee facility maintenance, manage inventory, and order office suppliesincluding office transport system. Vendor Management: Coordinate with external suppliers, service providers, and buildingmanagement. Documentation: Maintain electronic and physical databases, update office manuals, and handlegeneral correspondence. Coordination with Local Administrations for smooth functioning. Monitor plant Security System. Qualifications and skills required: Education: Bachelor's degree in Business Administration, HR, or a related field (Post- graduation/MBA preferred). Experience: Minimum 5 years of experience in HR & Administration, preferably in achemical/manufacturing plant. Good knowledge of labour laws, PF, ESIC and statutory compliance. Government Department Practical experience: in dealing with EPF/EPFO, ESI/ESIC, LabourDepartment, Factory Inspectorate, GST, Electrical Inspectorate/Electricity Department, PollutionControl Board, Fire Department, Police Department, local administration, municipal authorities, and other relevant government departments is required. Good communication, coordination and problem-solving skills. Should be able to read, understand and verify official documents and identify missinginformation. Should be able to prepare professional reports and documentation. Professional Presentation: The candidate should be well-groomed, professionally presented, disciplined, and confident while interacting with senior management, government officials, contractors, visitors, and other stakeholders. Additional Requirement: Candidate should have a strong sense of ownership, follow-up, documentation, compliance, and timely closure of pending matters and should be capable ofindependently coordinating multiple administrative and statutory activities. Should be capable of independently following up and coordinating with internal teams, contractors and government departments. Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace. Soft Skills: Strong verbal and written communication, multi-tasking abilities, and problem- solving skills.

A leading automobile company based in Assam looking out for CUSTOMER CARE MANAGER with excellent skills into Managerial level.-Supervise customer service team-Improve policies and processes-Develop goals and report progress

- Greet and welcome guests in a professional and friendly manner upon their arrival.- Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.- Provide excellent customer service, assisting guests with inquiries and addressing their needs and concerns promptly.- Handle guest complaints, issues, and special requests, ensuring that they are resolved to the guests satisfaction.- Oversee the day-to-day operations of the guest house, ensuring the property is clean, well-maintained, and organized.- Manage online and offline reservations, ensuring availability and proper room assignment.- Maintain and update guest booking information, including special requests or preferences.- Manage the check-in/check-out process to ensure smooth transitions for guests, including key handover and room assignments.- Handle cash, credit card transactions, and other forms of payment, ensuring proper documentation and reconciliation.- Coordinate with housekeeping, maintenance, and security teams to ensure smooth property operations and guest satisfaction.- Ensure that guest rooms are cleaned, stocked, and ready for new arrivals in a timely manner.- Keep track of inventory, such as room amenities, linens, toiletries, and other supplies, ensuring stock levels are sufficient.- Collect feedback from guests regarding their stay, and follow up on any concerns or suggestions.- Ensure the safety and security of all guests and staff members by monitoring security systems and conducting regular safety checks.- Assist in organizing and coordinating events or functions held at the guest house, such as conferences, family gatherings, or celebrations.- Maintain guest records and documentation accurately, including ID verification, booking information, payment receipts, and incident reports.- Assist in promoting the guest house through social media, advertisements, or partnerships to attract new guests.

- Manage day to day ops.- Supervise administrative staff.- Coordinate with other departments- Daily update of reports.

- Oversee the day-to-day operations of the hotel, ensuring all departments (front office, housekeeping, food and beverage, maintenance, etc.) run smoothly.- Lead, train, and manage hotel staff, ensuring high levels of performance and customer service.- Create training programs to improve staff skills and maintain motivation.- Ensure the highest level of guest satisfaction by handling customer complaints and resolving issues promptly.- Monitor guest feedback (via surveys, online reviews, etc.) and implement necessary improvements.- Prepare and manage the hotel's budget, ensuring profitability while controlling expenses.- Monitor revenue streams and adjust strategies to maximize income (e.g., room rates, occupancy rates, event bookings).- Develop and implement marketing and sales strategies to promote the hotel and increase bookings.- Ensure the hotel complies with all local health, safety, and legal regulations.- Oversee the maintenance of the hotel property, ensuring that facilities are clean, well-maintained, and safe.- Monitor and manage room pricing strategies to optimize revenue while maintaining competitive positioning in the market.- Work with senior management to develop long-term strategies for hotel growth and expansion.- Manage relationships with suppliers, ensuring cost-effective procurement of hotel supplies and services.- Oversee the implementation of health and safety regulations, ensuring guest and staff safety at all times.- Maintain regular communication with hotel owners or management company, providing updates on hotel performance, financials, and other key metrics.- Oversee the planning and execution of events, conferences, and banquets, ensuring seamless service for group bookings.