Administration Officer Female Graduate Jobs in Guwahati

A leading automobile company based in Assam looking out for CUSTOMER CARE MANAGER with excellent skills into Managerial level.-Supervise customer service team-Improve policies and processes-Develop goals and report progress

- Greet and welcome guests in a professional and friendly manner upon their arrival.- Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.- Provide excellent customer service, assisting guests with inquiries and addressing their needs and concerns promptly.- Handle guest complaints, issues, and special requests, ensuring that they are resolved to the guests satisfaction.- Oversee the day-to-day operations of the guest house, ensuring the property is clean, well-maintained, and organized.- Manage online and offline reservations, ensuring availability and proper room assignment.- Maintain and update guest booking information, including special requests or preferences.- Manage the check-in/check-out process to ensure smooth transitions for guests, including key handover and room assignments.- Handle cash, credit card transactions, and other forms of payment, ensuring proper documentation and reconciliation.- Coordinate with housekeeping, maintenance, and security teams to ensure smooth property operations and guest satisfaction.- Ensure that guest rooms are cleaned, stocked, and ready for new arrivals in a timely manner.- Keep track of inventory, such as room amenities, linens, toiletries, and other supplies, ensuring stock levels are sufficient.- Collect feedback from guests regarding their stay, and follow up on any concerns or suggestions.- Ensure the safety and security of all guests and staff members by monitoring security systems and conducting regular safety checks.- Assist in organizing and coordinating events or functions held at the guest house, such as conferences, family gatherings, or celebrations.- Maintain guest records and documentation accurately, including ID verification, booking information, payment receipts, and incident reports.- Assist in promoting the guest house through social media, advertisements, or partnerships to attract new guests.

- Oversee day-to-day office operations, ensuring smooth workflow and efficiency.- Coordinate office supplies, equipment, and vendor management.- Assist senior management in coordinating team activities, schedules, and deadlines.- Provide administrative support to various departments, including sales, legal, and property management.- Schedule, organize, and prepare materials for meetings, conferences, and client events.- Assist with the preparation and filing of real estate contracts, lease agreements, and transaction documents.- Act as a liaison between executives, clients, contractors, and other external parties.- Organize and maintain records of real estate transactions, property listings, and client information.- Organize and maintain records of real estate transactions, property listings, and client information.- Manage the schedules of senior managers or department heads, ensuring that meetings, appointments, and deadlines are met.- Maintain and update the companys CRM system with accurate client and property information.- Assist with tracking expenses and managing budgets related to office operations or real estate projects.- Assist in ensuring that all activities and documentation comply with real estate laws and regulations.- Assist in coordinating employee schedules, leave requests, and onboarding processes for new hires.- Address operational issues, troubleshooting concerns related to office equipment, systems, or processes.- Assist with marketing campaigns, creating flyers, brochures, and promotional materials for real estate listings or events.- Ensure the office environment is comfortable, well-maintained, and equipped for daily operations.