10th Pass Job Vacancies in Purnia

We are seeking an Airline Customer Service Executive to join our team in Purnia. This is a full-time position suitable for individuals with little to no prior experience. The role involves assisting customers with their travel needs and ensuring a smooth experience throughout their journey.**Key Responsibilities:**- **Assist Passengers:** Help travelers with ticket bookings, cancellations, and changes to their itineraries. This includes understanding their needs and providing accurate information.- **Provide Information:** Offer details about flight schedules, baggage policies, and travel regulations. Clear communication is essential to help customers make informed decisions.- **Address Complaints:** Handle and resolve customer inquiries or complaints calmly and professionally. Work to ensure customer satisfaction and enhance their travel experience.- **Coordinate with Airline Staff:** Work closely with pilots, cabin crew, and ground staff to facilitate smooth operations and communications regarding flight status and passenger queries.- **Maintain Records:** Keep accurate records of customer interactions and transactions. Good organizational skills are necessary to ensure easy access to information.**Required Skills and Expectations:**- Strong communication skills: Ability to convey information clearly and effectively to customers.- Customer-focused approach: Commitment to providing excellent service and ensuring customer satisfaction.- Problem-solving abilities: Capability to handle unexpected situations and resolve issues promptly.- Basic computer skills: Familiarity with office applications and airline reservation systems is a plus.- Team player: Willingness to collaborate with colleagues and work effectively in a team environment. This role presents an exciting opportunity for individuals looking to start their careers in the airline industry.

We are looking for a Data Entry Operator to join our team in Purnia. This part-time position allows you to work from home. As a Data Entry Operator, your main responsibility will be to enter and manage data accurately. Key Responsibilities:- **Data Entry**: You will enter information into our databases and systems, ensuring accuracy and completeness. This includes typing, formatting, and verifying data from various sources. - **Data Review**: You will review the entered data for errors and correct any discrepancies. Attention to detail is essential to maintain high-quality data. - **Filing and Organization**: You will be responsible for organizing and maintaining files related to data entry tasks. This ensures that information is easy to access and manage. - **Meet Deadlines**: You will need to complete tasks within set deadlines, which helps maintain smooth operations and project timelines. Required Skills and Expectations:- Basic computer skills: Familiarity with word processing and spreadsheet applications is essential for performing data entry tasks effectively. - Attention to detail: A keen eye for detail is crucial to ensure data accuracy and prevent errors. - Time management: You should be able to prioritize tasks and manage your time well while working from home. - Good communication skills: You should communicate effectively, especially if you need to ask questions or seek clarification on tasks. - Self-motivated: As this is a work-from-home position, you should be able to work independently and stay focused without direct supervision.

As a Cargo Executive, you will play a vital role in ensuring the efficient handling and transportation of cargo. This position is suitable for candidates with up to one year of experience and a minimum education level of 10th pass.**Key Responsibilities:**- **Managing Cargo:** Handle the processing of incoming and outgoing cargo shipments, ensuring accuracy in documentation.- **Coordination with Transporters:** Communicate effectively with transport companies to arrange pickups and deliveries, confirming schedules to avoid delays.- **Inventory Control:** Monitor cargo stocks and maintain records of shipments, assisting in inventory management and reporting discrepancies when necessary.- **Customer Service:** Assist clients with queries regarding their shipments, providing timely updates and resolving issues to ensure customer satisfaction.- **Documentation Processing:** Prepare and maintain shipping documents, including bills of lading and customs paperwork, to comply with regulations.**Required Skills and Expectations:**- **Attention to Detail:** You must be meticulous to prevent errors in shipment processing which could lead to financial losses or delays.- **Communication Skills:** Effective verbal and written communication is essential for coordinating with team members and transport partners.- **Basic Computer Skills:** Familiarity with basic computer operations and data entry is expected for handling documentation and monitoring cargo.- **Team Player:** A cooperative attitude is important to work effectively with colleagues and share responsibilities.- **Willingness to Learn:** An eagerness to develop skills and knowledge in cargo handling and logistics will be vital for growth in this role.

As an Airport Ground Staff, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers. **Key Responsibilities:**- **Passenger Check-in Assistance:** You will help passengers with the check-in process, ensuring they have the right documents and guiding them through ticketing procedures.- **Baggage Handling:** You will manage the handling of luggage, ensuring it is loaded and unloaded properly, and assisting passengers with any baggage-related inquiries.- **Boarding Coordination:** You will help with boarding procedures, ensuring that passengers board the aircraft in an orderly and timely fashion.- **Customer Service:** You will address passenger inquiries and provide information about flights, services, and airport amenities to enhance their travel experience.- **Emergency Procedures:** You must be familiar with safety and emergency procedures to assist passengers during unforeseen situations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education, with a preference for individuals who are eager to learn and develop their skills. Good communication skills are essential for interacting with passengers and colleagues. You should be able to work well in a team and stay calm under pressure. Punctuality and a positive attitude toward customer service are important for success in this role. Familiarity with basic computer operations and the ability to follow instructions carefully will also be beneficial. Having a keen eye for detail is essential to ensure all procedures are followed accurately.

As an Airport Ground Staff member, you will play an important role in ensuring a smooth and efficient experience for passengers at the airport. This full-time position is based at our office in Dagarua and is suitable for candidates with a minimum of education up to the 10th grade. **Key Responsibilities:**- **Check-In Assistance:** Help passengers with the check-in process, providing guidance and ensuring they have all necessary documents ready. - **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that bags are handled carefully and efficiently to prevent loss or damage.- **Customer Service:** Address passenger inquiries and concerns, offering solutions and assistance to enhance their travel experience.- **Safety and Security:** Conduct checks to maintain safety standards in the airport, following protocols to ensure that all areas are secure.- **Coordinate with Airlines:** Work closely with airline staff to ensure timely boarding and on-time departures, facilitating smooth communication.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and team members effectively. - A friendly and approachable demeanor is needed to provide excellent customer service.- Basic knowledge of airport operations and safety procedures is a plus, though training will be provided.- Ability to work in a fast-paced environment and handle multiple tasks efficiently.- Flexibility with working hours may be required, including weekends and holidays. This role offers a great opportunity for individuals looking to start a career in the aviation industry.

As an Airline Customer Service Representative, you will be the first point of contact for passengers. Your role is crucial in ensuring a smooth travel experience for customers.- **Assist Customers**: Help passengers with inquiries regarding flights, bookings, and airline policies. You will provide clear and accurate information to help them make informed travel decisions.- **Manage Reservations**: Handle ticket bookings, cancellations, and changes. You will use airline systems to update customer information and ensure all transactions are processed correctly.- **Address Complaints**: Listen to customer concerns and resolve issues professionally. Your ability to handle complaints with empathy will help maintain customer satisfaction.- **Provide Travel Information**: Give information about flight schedules, baggage policies, and travel regulations. You will ensure that passengers are well-informed about their journey.- **Maintain Records**: Keep accurate records of customer interactions and transactions. This includes documenting feedback and following up as necessary to ensure customer problems are resolved.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and courteous is essential when dealing with diverse customers. Basic computer skills are necessary to navigate airline software. A willingness to learn and adapt in a fast-paced environment is also important. Since this position requires working from the office, a reliable transportation method is needed to reach the workplace in Purnia.