Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.
NEEDED AIRPORT Cabin Crew JOBS HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff/Cabin Crew Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma
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