Voice Process Job Vacancies in Maduravoyal

We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- Make Outbound Calls: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- Handle Customer Queries: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- Maintain Records: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- Achieve Targets: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team

- Generate leads and drive sales: The primary responsibility of a Sales Executive is to actively seek out new sales opportunities through networking, cold calling, and social media to generate leads and drive revenue for the company.- Pitch products and services to potential clients: The Sales Executive will be responsible for pitching the company's products and services to potential clients, highlighting key features and benefits to meet the client's needs.- Negotiate and close deals: The Sales Executive should possess strong negotiation skills to close deals with clients, ensuring both parties are satisfied with the terms and conditions of the agreement.- Build and maintain relationships with clients: It is important for the Sales Executive to build and maintain strong relationships with clients to ensure repeat business and referrals.- Achieve sales targets: The Sales Executive must meet or exceed sales targets set by the company to contribute to the overall growth and success of the business.- Excellent communication skills: The ideal candidate for this role should have excellent verbal and written communication skills to effectively communicate with clients and colleagues.- Goal-oriented and self-motivated: The Sales Executive should be driven by targets and goals, with a self-motivated attitude to achieve success in a competitive sales environment.- Basic computer skills: The candidate should have basic computer skills to navigate sales software and CRM systems to track leads, contacts, and sales activities effectively.

Minimum 1.5 years experience in customer support for any NBFC Companies

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

Company- Service Industrywanted- Tellecallersprocess- Voice( Inbound)qualification- Arts and Scienceexperience- 0 to 1 Yearsalary- 13000 to 15000 + Incentivesshift- Generallocation- Chennai

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

* Freshers openings *Required immediate joinerDomain: US health care- Medical billingInternational voice process- Night shift1. Salary and appraisal best in industry2. Monthly performance incentives upto 6000-90003. Build career in medical billing4. Quarterly Rewards & Recognition Program5.Upfront Leave credit6.Only 5 days working. chennai candidates/willing to relocate to chennai can approachContact details:Ramya - HRwork location : DLF IT park, porur, Chennai

TAMIL VOICE PROCESSTELECALLINGONLY FEMALESDAY SHIFT ANY DEGREE, 10TH, 12TH CAN APPLY SALARY + INCENTIVES

Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating verbal acceptances of offers to our sales team for closing.

Marketing managers promote businesses, services, products, or brands. They develop marketing and pricing strategies, generate new business leads, and oversee marketing department staff. They also manage marketing budgets and analyze trends.

Roles & Responsibilities: Handling and resolving customer complaints/ queries over the phone Providing customers with relevant product and service information Cross-selling various banking products to customers over the phoneDesired Candidate Profile: Should be Graduate fresher or experienced (preferred) Should be able to work in Rotational shifts and night shifts. This is a 24X7 unit and hence should be able to work during holidays Should have good communication skills. Perks and Benefits: PF ESIC GratuityQualification & Experience:Graduate with 0 to 4 years of Calling experience.Age: 18 - 28Salary: 12,500 - 21,500/- Gross + incentivesWork Location: Adyar, Mount road, Nungambakkam, Vadapalani

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- Customer Interaction: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - Problem Resolution: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- Data Entry: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- Follow-Up: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- Feedback Collection: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

Job Description:Effective English oral communication skills Excellent, analytical, listening and organizational skills Candidates must be open to relocate to any location and work in shifts (where and when required) Candidates must be available to join immediately. Excellent customer service skills and great enthusiasm for helping customers. Must be able to prioritize, planning work activities efficiently to meet deadlines and high-level goals and complete all job duty requirements Must be able to adhere to schedule changes based on department and/or business. Must be an energetic self-starter with the ability to work both independently and within a team. Excellent time management skills, attention to detail and the ability to multi task Capacity to handle change, stay open to different ideas, support positive changes Initiative: Identifying what needs to be done and doing it before being asked or before the situation warrants it Performance based Hike will be given. Ability to continually display positive attitude. Stay current with system information, changes and updates Speed Efficiency from the candidates. Team Work to be done. Perform under pressure. Regularity & Punctuality Good time management and leave management. Adaptability and Flexibility. Ethic