Voice Process Job Vacancies in Indore Bypass Road

Job DescriptionCompany: Altruist Technology Pvt. Ltd.Location: IndoreProcess: Airtel BroadbandNo. of Openings: 100Qualification: Undergraduate/Graduates (15 years of education)Experience: Freshers/ExperiencedLanguages: English + HindiSalary: 11,300/- Take home (Stipend + Incentive)Post-Certification Bonus: 250 (One-time, after Certification clearance)Incentives:Retention Bonus (Monthly)90 to 180 Days: 500180 to 270 Days: 750270 to 365 Days: 1,000365 Days & Above: 1,200Performance Incentives (Monthly): 2,000Shift Timings:Boys: Rotational ShiftsGirls: 6 AM to 8 PM (Any 9-hour shift)Week Off: 1 Rotational Week OffInterview Rounds (Total 5-6 hours schedule):HR InterviewOperations RoundAssessment Test (1 Hour)Client RoundRoles and Responsibilities:Building and maintaining relationships: Establish and nurture profitable relationships with key customers.Team Relationship Management: Oversee customer relationships managed by your team.Customer Query Resolution: Resolve customer queries swiftly and efficiently.Understanding Individual Needs: Comprehend and address the specific needs of individual customers.Leadership Skills: Lead and collaborate with the team to ensure customer satisfaction.Positive Attitude: Maintain a customer-focused and positive attitude.Skills Required:Communication Skills: Excellent verbal communication skills in both English and Hindi.Self-motivated: Proactive and goal-oriented mindset.Join Altruist Technology Pvt. Ltd. for a rewarding career with growth opportunities and incentives! Apply now for an exciting journey with Airtel Broadband.

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, an industry trendsetter and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139

Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.

We want to hire female candidates for our company if you interested then apply

Job Openings for 20 chat support Jobs for Freshers in Indore Bypass Road, Bhopal,Back Office executive,Chat Process Executive,Tour Management Executive,Outbound Voice Process,Call Center Executive, having Educational qualification of : Secondary School with Good knowledge in Back Office executive,Chat Process Executive,Tour Management Executive,Outbound Voice Process,Call Center Executive etc.