Customer Relationship Outbound CallingCustomer CareCustomer ServiceCustomer Support
We have vacant of 10 Customer Support Executive Jobs in Sevoke Road, Siliguri, for Freshers Educational Qualification : Higher Secondary, Diploma, B.A, B.C.A, B.B.A, B.Com, M.A Skill Customer Relationship,outbound calling,customer care,customer service,customer support etc.
Good Communication Skill PresentableClient HandlingTelecalling
We are looking for Telecalling Executive Posts in Sevoke Road, Siliguri, West Bengal,Good communication skill, presentable, client handling, with deep knowledge in Good communication skill, presentable, client handling and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree
Lead Generation Database ManagementCustomer RelationshipService & Renewals
We are looking for an energetic and persuasive Tele Calling Executive to support our IT hardware and services business. As the first point of contact for many of our prospective business clients, you will play a crucial role in driving our growth. Your primary mission will be to generate qualified B2B leads, schedule meetings for our Project Sales team, and drive renewals for IT service contracts.
We are looking for a Tele Caller to join our team in Bagdogra, Darjeeling. This position is suitable for candidates with no experience as well as those with up to six years of experience. The job requires you to communicate effectively over the phone with our customers.Key Responsibilities:- **Make Outbound Calls**: You will call potential customers to introduce our services and gather information. It is important to maintain a friendly and professional tone during these calls.- **Handle Inbound Queries**: You will answer incoming calls from customers, addressing their questions and providing appropriate solutions. Your ability to listen carefully will help in understanding their needs.- **Maintain Records**: You will keep accurate and updated records of calls made and customer interactions. Good organization skills are essential for this task.- **Follow-Up Calls**: You will follow up with customers who have shown interest but have not yet made a decision. Persistent but polite follow-up can help convert leads into customers.Required Skills and Expectations:Candidates should have good communication skills, both verbal and written. A friendly and positive attitude is essential for delivering excellent customer service. Basic computer knowledge is necessary for record-keeping. We expect you to be punctual and dedicated to your work, as this role is crucial for connecting with our clients and helping drive business success.
We are seeking a Tele Caller to join our team in Siliguri. This role is perfect for individuals looking to begin their career in customer service or sales. The Tele Caller will be responsible for making outgoing calls to potential customers, promoting products, and collecting data.Key Responsibilities:1. **Making Outgoing Calls**: The Tele Caller will contact potential customers to present our products and services. The goal is to generate interest and drive sales.2. **Customer Interaction**: Engaging with customers effectively to understand their needs. This involves answering queries and addressing any concerns to provide excellent service.3. **Data Entry and Maintenance**: Keeping accurate records of calls made and customer interactions. This helps the team track leads and ensure follow-ups are timely and effective.4. **Reporting**: Providing regular updates to the team regarding call outcomes, customer feedback, and any issues faced during interactions.5. **Achieving Targets**: Working towards personal and team targets, contributing to the overall success of the sales department.Required Skills and Expectations:- Strong communication skills to convey information clearly and confidently.- Basic computer skills to handle data entry and use communication software.- A positive attitude and willingness to learn, especially for entry-level candidates.- Good listening skills to understand customer needs and respond appropriately.- A team-oriented mindset, collaborating with colleagues to achieve company goals.This role is a great opportunity for individuals eager to start their career in a dynamic environment.
Job Title: Telecalling ExecutiveJob Summary:We are looking for a motivated and energetic Telecalling Executive to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads or sales. The ideal candidate should have excellent communication skills and a positive attitude.Key Responsibilities:Make outbound calls to potential and existing customersExplain products/services and generate interestHandle inbound calls and resolve customer queriesMaintain and update customer databaseFollow up on leads and convert them into salesAchieve daily/weekly/monthly targetsMaintain proper call records and reportsBuild strong customer relationshipsRequired Skills:Good communication and interpersonal skillsBasic computer knowledge (MS Excel, CRM tools)Ability to convince and negotiateFluent in Hindi/English (regional language is a plus)Good listening and problem-solving skillsQualification:Minimum 10+2 / Graduate (preferred)Freshers and experienced both can applyExperience:0-2 years (Telecalling / Customer Support / Sales preferred)Salary & Benefits:Fixed salary + IncentivesPerformance-based bonusesTraining and career growth opportunitiesWork Location:(You can add your office location here)Working Hours:6 days working (timing as per company policy)
Tele caller job responsibilities include:- Making outbound calls to potential customers to promote products or services- Handling inbound calls from customers to address their inquiries or complaints- Identifying and escalating priority issues to the appropriate department- Following up with customers to ensure satisfaction and retention- Keeping accurate records of all interactions with customers- Meeting or exceeding daily and monthly sales targetsSkills required for a tele caller include:- Strong presentation skills to effectively communicate the benefits of products or services to customers.
We are looking for a Tele Caller to join our team in Siliguri. This full-time position is ideal for motivated individuals looking to start or advance their careers in sales and customer service.The Tele Caller will be responsible for reaching out to potential clients over the phone, providing information about our products and services, and assisting customers with any inquiries. The role requires excellent communication skills and a friendly demeanor to build rapport with clients.Key Responsibilities:1. **Making Outbound Calls**: Contact potential customers to introduce our products and services, ensuring a clear and friendly communication style.2. **Customer Assistance**: Answer questions and address concerns of customers promptly, providing accurate information to help them make informed decisions.3. **Data Entry**: Maintain records of calls made and update customer information in the database, ensuring accuracy and confidentiality.4. **Follow-Up Calls**: Reconnect with potential leads to nurture relationships and encourage sales, demonstrating persistence and professionalism.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to learning. Strong verbal communication skills are essential, as well as the ability to listen effectively. A good attitude towards teamwork and a proactive approach to problem-solving will be key to success in this role. Previous experience in customer service or sales is a plus but not required.
Microsoft Excel TelemarketingTele SalesOutbound CallingCold CallingEnglishVoice SupportCallingTele MarketingComputer Skills
Make outbound calls to prospective clients from the company databaseAttend inbound calls and respond to customer inquiriesExplain project details such as pricing, location, amenities, and offersGenerate and qualify leads for the sales teamSchedule site visits and coordinate with sales executivesMaintain accurate customer records in CRM softwareFollow up with interested clients regularlyHandle customer objections professionallyAchieve daily/weekly calling and lead targets