Telecalling Executive Job Vacancies in Aerocity

Samriddhi Reiki Foundation is expanding its team and is looking for a motivated and enthusiastic Customer Support Executive (Tele caller). This role is ideal for individuals with excellent communication skills who enjoy interacting with people and delivering exceptional customer service.Job RoleAs a Telecaller Executive, you will be responsible for communicating with prospective customers, handling inquiries, providing information about our programs and services, and ensuring timely follow-ups to maintain a positive customer experience.Key Responsibilities* Make and receive calls in a professional manner.* Assist customers by providing accurate information about our courses and services.* Follow up with inquiries and maintain regular communication with interested candidates.* Schedule appointments and update customer information.* Respond to customer queries via phone and WhatsApp.* Maintain daily call reports and customer records.* Work closely with the team to achieve business goals.Eligibility* Excellent spoken English is mandatory.* Good communication skills in Hindi and/or Punjabi.* Basic knowledge of MS Office, Email, and WhatsApp.* Strong interpersonal and communication skills.* Positive attitude with a willingness to learn.* Freshers as well as experienced candidates are encouraged to apply.Employment DetailsOffice Location: 6325, Block G, GMADA Aerocity, Sahibzada Ajit Singh Nagar (Mohali), Punjab

We are searching for a good and active telecaller

Position: Tele CallerLocation: Mohali, Chandigarh, ZirakpurSalary: 8,000 - 12,000 per monthJob Type: Full TimeKey Responsibilities:Provide Information: Deliver comprehensive details on our products, services, and special offers to potential and existing customers.Handle Calls: Manage both inbound and outbound calls professionally and efficiently.Customer Understanding: Develop a deep understanding of customer needs and concerns to provide tailored solutions.Query Resolution: Proactively solve customer queries over the phone, ensuring a positive customer experience.Full-Time Role: This is a full-time position, requiring dedication to customer support and telecalling activities.Qualifications:Strong communication skills in Hindi, English, Punjabi.Previous experience in the education industry is preferred.Excellent interpersonal skills and the ability to build rapport with customers.Proven track record in telecalling or customer support roles.

1. Contact potential clients through phone calls, emails, or other communication channels.2.Set appointments or consultations for clients with immigration consultants or experts.3.Follow up on inquiries and provide timely responses to prospects.4.Provide updates to clients regarding the status of their applications or concerns.

Flipkart Domestic Voice Process15k CTCWFHExperience com skills required.Grad/UG/Fresher- any one can apply from any where.Laptop,webcam, wifi required

Key Responsibilities 1. Make outbound calls to potential clients from provided data.2. Handle inbound inquiries related to visa services.3. Explain visa types, eligibility criteria, and documentation requirements.4. Follow up with leads and maintain proper call records.5. Maintain client database and update CRM systems.6. Provide excellent customer service and resolve basic queries. Required Qualifications- Minimum 12th pass / Graduate preferredGood communication skills (English + Hindi / punjabi)Basic computer knowledgeStrong convincing and negotiation skills

Conduct outbound and inbound calls to introduce, promote, and sell products or services.Understand customer needs, provide accurate information, and address inquiries effectively.Meet and exceed sales targets and quotas set by the company.Maintain a detailed record of calls, customer interactions, and feedback for analysis and follow-up.Handle objections and turn potential rejections into successful sales opportunities.Upsell and cross-sell products or services where applicable.Collaborate with team members to develop sales strategies and campaigns.Provide excellent customer service to build trust and loyalty.

We are hiring for tele caller in immigration office fresher and experienced both can apply

Lead Generation:Identifying and qualifying potential customers by gathering information, assessing their needs, and nurturing leads for the sales team. Sales and Closing:Persuading customers to make a purchase or book an appointment, and following up to ensure customer satisfaction. Customer Relationship Management:Maintaining accurate records of customer interactions, updating CRM systems, and building positive relationships with customers. Product Knowledge:Staying informed about the company's products and services, including their features, benefits, pricing, and any updates or changes. Reporting:Submitting regular reports on call activity, sales performance, and customer feedback.

GOOD COMMUNICATION SKILLS IN HINDI AND PUNJABI, GOOD CONVIENCING POWER.NO CHARGES .FRESHERS ARE ALSO WELCOME.