We are looking for a female Tele Caller to join our team at our office in Action Area IIIC Newtown. This is a full-time position suitable for candidates with 0 to 1 year of experience. A minimum education level of 10th pass is required.
Key Responsibilities:
- Making Calls: You will make outbound calls to potential customers to inform them about our products or services and gather responses.
- Understanding Customer Needs: By asking questions, you will listen to customer needs and concerns, ensuring their queries are addressed accurately.
- Recording Details: It is important to keep detailed records of calls, including customer responses and feedback, to help improve our services.
- Follow Up: You will follow up with customers who have shown interest, providing additional information and encouraging them to make a decision.
- Meeting Targets: You will work towards meeting call and sales targets set by the company to help drive business growth.
Required Skills and Expectations:
- Communication Skills: You should have clear and effective communication skills to convey information and engage with customers confidently.
- Basic Computer Skills: Basic proficiency in using a computer and phone systems is required for data entry and record-keeping.
- Customer Focus: A positive attitude and the ability to understand customer needs are essential for successful interactions.
- Team Player: You should be cooperative and willing to work collaboratively with other team members to achieve common goals.
- Time Management: You must manage your time effectively to handle multiple calls and tasks efficiently.