Tele Counselor Job Vacancies in Nashik

As a Tele Counselor in Nashik, you will play a crucial role in guiding potential students through their educational choices. You will engage with individuals via phone calls to provide them with information and support regarding various courses and programs.Key Responsibilities:- Conduct Inbound and Outbound Calls: Interact with prospective students to understand their educational needs and provide them with detailed information about available courses.- Counseling and Guidance: Offer personalized advice to help students make informed decisions about their academic paths and career goals.- Follow-Up with Leads: Maintain regular communication with potential students to encourage their application process and address any queries they may have.- Maintain Accurate Records: Keep detailed notes and records of each interaction in the system to ensure continuity and quality of service.- Participate in Training Sessions: Attend training programs to improve counseling skills and stay updated on course offerings.Required Skills and Expectations:- Communication Skills: You should have excellent verbal communication to effectively convey information and engage with students over the phone.- Empathy and Patience: Being able to understand student concerns and providing support is essential for building trust and rapport.- Basic Computer Skills: Familiarity with using computers for data entry and tracking communications will be important.- Problem-Solving Ability: A proactive approach to resolve queries and provide solutions to students during counseling sessions.- Team Player: Willingness to collaborate with colleagues and contribute to a positive work environment while working in an office setting.